Overview:
This role will take care of total IT Infrastructure Area across all locations of the Company and directly report to CIO. This person will be a Key member of the IT team for all technology based decisions and shall be also responsible for designing and delivering all technology solutions ensuring a sustainable and robust digital transformation.
Responsibilities:
â— Business stakeholder management.
â— Management of servers, security, cloud and help desk.
â— Based on the evolving digital enterprise architecture, implement plans to meet the new and changing requirements of running the business from a networking, telecommunications, hardware, and all other Infra Solution perspective.
â— Evaluates and recommends associated Infrastructure solutions based on business requirements and user needs.
â— Manage all IT Processes associated with Technology.
â— To manage and engage a large and diverse team and vendors
â— To leverage emerging and Start-up Solutions from an Enterprise need perspective
â— Ability to manage the vendors and timelines
â— Expertise in preparing forward looking, detailed and comprehensive SOW and contracts for multi model solutions including cloud, on premise etc.
Education
Bachelor degree, Engineering graduate from a reputed institution.
Specialized Knowledge
◠Cloud computing – GCP/Amazon
◠Networking – Router/Firewall/Switching
◠End user management – Laptop/Desktop/Printer/AV
â— Software support like GSuit
â— EPBX
â— ITSM
â— Server Management (Linux/Unix)
â— SAP Basis (Change Management, Patch Management & Migration)
◠Minimum devices handled – 5000 end users, spread across multiple locations.
â— Budget Management
While not mandatory, would prefer:
â— Exposure to Change management
â— Participated in Enterprise level Digital Transformation Projects
Behavioural Skills
â— Strong communication skills
â— Commitment towards processes
â— Strong Interpersonal skills
â— Challenges the status quo
â— Lateral Thinking and Strategic Outlook