IT Operations Job Vacancies in Pune

We are in search of a Senior System Administrator who will oversee the service level agreements (SLAs) for the data center services, ensuring alignment between stakeholders and customers regarding service parameters. Responsibilities include managing daily incidents, problems, and change management in accordance with defined SLAs, as well as conducting root cause analysis and implementing permanent fixes.For More Info Visit: https://evereclectics.com/job/sr-system-administrator-mar24.html

We are Looking for It Operations Executive. Should have Hands On Experience in Hardware Installation & Repairing

Level 2 support with good knowledge over Hardware/Software/Network/Outlook/Citrix

ResponsibilitiesCoordinate with managers to identify staffing needsDetermine selection criteriaSource potential candidates through online channels (e.g. social platforms and professional networks)Plan interview and selection procedures, including screening calls, assessments and in-person interviewsAssess candidate information, including resumes and contact details, using our Applicant Tracking SystemDesign job descriptions and interview questions that reflect each positions requirementsLead employer branding initiativesOrganize and attend job fairs and recruitment eventsForecast quarterly and annual hiring needs by departmentFoster long-term relationships with past applicants and potential candidatesRequirementsProven work experience of 3+ years as a Talent Acquisition Specialist or similar roleFamiliarity with social media, resume databases and professional networks (e.g. Stack Overflow and Github)Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methodsKnowledge of Applicant Tracking Systems (ATSs)Excellent verbal and written communication skillsA keen understanding of the differences between various roles within organizationsDegree in Human Resources Management or relevant field

Hi,Job Description for centralized IT service desk agentRoles and Responsibilities:Understand organizations current and ongoing process.Patiently listen to callers queries / issues and understand it technically / process wise.Provide L1 voice, email, and chat support for L1 IT Issues and queries.Quickly diagnose and troubleshoot basic technical (L1) issues, refer internal KB articles to provide accurate solutions.Ability to quickly understand the root of reported IT issues.Provide resolutions within agreed time limits (Defined SLAs).Properly and timely escalate unresolved issues to appropriate internal teams.Ensure all issues are properly logged.