IT Executive Fresher Jobs in Dehradun

Job Description - Non-Voice & Voice Process Executive (Fresher)Company: WoodRock Infotech Pvt. Ltd.Location: DehradunJob OverviewWe are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.Salary15,000 CTC for chat process16,000 CTC for voice processShiftFlexible Rotational Shifts including nightKey ResponsibilitiesRespond to customer queries through Chat and Email.Provide accurate and timely resolutions.Maintain service quality standards.Escalate unresolved customer concerns.Follow company processes and quality guiEligibilityGraduate or UndergraduateGood written English communicationBasic computer knowledgeGood typing speed preferredPositive attitude and willingness to learnFlexible to work in rotational shiftsWhy Join Us?Comprehensive TrainingCareer Growth OpportunitiesFriendly Work CulturePerformance-Based IncentivesApply Now

We are looking for energetic and customer- focused individuals to join our customer care team . As a Customer Care Executive, you will be responsible for handling client queries, resolving issues, and ensuring customer satisfaction .Experience: 06 months (Freshers can apply)Salary: 12,000 20,000Working Days: 6 days a weekShift: Rotational (including Night Shifts)Responsibilities:* Handle inbound calls and customer queries* Provide accurate information and resolve customer issues* Maintain customer satisfaction and meet daily targetsRequirements:* Excellent communication skills ( English)* Basic computer knowledge* Comfortable working in rotational and night shiftsBenefits:* Attractive Salary + Performance incentives* Career growth opportunities.Job Types: Full-time, FresherPay: 12,000.00 - 20,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person