International Voice Process Jobs

WritingWE ARE HIRING - INTERNATIONAL VOICE PROCESS Location: Gandhipuram, Coimbatore, Tamil NaduPosition: International Voice Process ExecutiveJob Description:- Handle inbound and outbound calls from international customers.- Provide customer support and resolve customer queries professionally.- Communicate fluently in English with international clients.- Maintain customer satisfaction and follow company procedures.- Update customer details and call records in the system.Eligibility Criteria:- Freshers and experienced candidates can apply.- Good English communication skills are required.- Willingness to work night shifts or rotational shifts.- Basic computer knowledge is preferred.- Immediate joiners are welcome.Job Details:- Process: International Voice Process- Job Type: Full-time- Location: Gandhipuram, Coimbatore- Shift: Night shift / Rotational shift, depending on the processContact Now: 9043326222Interested candidates can call for more details and interview information.Grab the opportunity and start your career in the international BPO industry!#Hiring #InternationalVoiceProcess #BPOJobs #CoimbatoreJobs #GandhipuramJobs #FreshersJobs #CustomerSupport #NightShiftJobs

Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Sure - here is a ready-to-use **International Voice Process job advertisement**:International Voice Process Job Advertisement### International Voice Process - BPO**Job Location:** Coimbatore, Tamil Nadu**Job Type:** Full-Time**Position:** International Voice Process / Customer Support**Experience:** Freshers & Experienced candidates**Qualification:** 12th Pass / Any Degree**Skills Required:**- Good spoken English- Clear communication and pronunciation- Good listening and customer-handling skills- Basic computer knowledge- Positive attitude and willingness to learn- Ability to work in rotational/night shifts**Job Description:**- Handle international customer calls professionally.- Understand customer queries and provide appropriate solutions.- Maintain accurate customer information and call records.- Follow company procedures and quality standards.- Achieve assigned performance and service targets.- Provide a positive customer experience.**Salary:** 15,000 - 30,000 per month + incentives, depending on experience and process.**Benefits:** Training provided, career growth opportunities, and shift allowances where applicable.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

International Telecaller Process: (Blended - Voice/Email/Chat) Location: Airoli, Navi Mumbai Criteria:* Graduate OR HSC with 6 month Experience (On Paper)* Good Communication Skills* HSC Certificate Mandatory* LGBTQ+ & PWD Candidates are Encouraged to Apply Salary:* 28,000 In-hand* 35000 CTC Shift: 247 Rotational Shifts Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Perks:* One-Way Cab Facility (As Per Shift Timings)* Internal Job Posting (IJP) Opportunity After 1 Year* Gym Facility* Provident Fund (PF)*Interested people can call on this number HR* *91 84240 18670** HR Round* Assessment* Operations Round

Company : GWFSI Services India Private Limited (An Indian subsidiary of TTM Healthcare Solutions) - https://www.ttmhealthcare.ie/Role : Operations SpecialistDepartment: Candidate SuccessLocation: IndiQube Platina, BangaloreWork Days: Monday to Sunday (Two-Day Rotational Weekly Off)Rotational Shifts and Work Timings (Irish Hours 5:30 AM-12:00 PM): Timings in IST - excluding DST, Early Shift 10:00 AM-7:00 PM, Mid Shift 1:00 PM-10:00 PM, and Late Shift 7:30 PM-4:30 AMNote: This is WFO only. There is no Hybrid/WFHTTM Healthcare Solutions is a world-class healthcare workforce solutions company with offices in Ennis, India and South Africa. We've built a reputation for being totally people focused. As a member of our team you'll feel our commitment to help take your career to the next level and realise your potential.Roles & ResponsibilitiesEnsure timely and effective fulfillment of client needs, maintaining a high standard of service.Work closely with the Fulfillment Manager to address client-specific requirements and manage any fulfillment-related issues.To manage candidates' bookings on Rota and Soft Recruit Tools. To process shift cancellations and find replacements to reduce the impact on fulfilment.To proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work.To keep candidates' records up to date in all systems, follow standard operating procedures.To work closely with the onboarding team to ensure new hires are utilized and booked into shifts.To collaborate with consultants to address any candidate concerns or challenges.To work closely with healthcare organizations to acknowledge all shifts requested, providing timely updates on shift requests and filled rosters.Foster a positive team culture that aligns with TTM Healthcare's values and promotes productivity and engagement.Preferred candidate profileEducation: Any GraduateExperience:Minimum 3-5 years of experience in RCM/ AR process preferably from Healthcare industry.Strong communication and interpersonal skills.Proficiency in MS Office Suite; experience with CRM or workforce management software is a plus.Solution-oriented with a proactive approach to managing challenges.Should be willing to work in Rotational shifts including Weekend & India Holidays based on the business requirement.Interested candidates kindly share your updated profile to Jobs.GWFSI@ttmhealthcare.com

We are seeking an International Telecaller to join our team in Thane, India. This role is ideal for individuals with 1 to 5 years of experience and a graduate degree. The position requires working from the office, engaging with clients from diverse international backgrounds.nnKey Responsibilities:nn- Outbound Calling: Make calls to potential clients in various countries, introducing our services and generating interest.n n- Client Communication: Engage in conversations with clients to understand their needs and provide suitable solutions, ensuring a high level of customer service.nn- Lead Generation: Identify and qualify potential leads through conversation, maintaining a database for follow-up.nn- Feedback Collection: Gather feedback from clients about their experience and insights on our services, which will aid in improving our offerings.nn- Reporting: Maintain accurate records of calls made, inquiries received, and responses from clients, reporting to the management regularly.nnRequired Skills and Expectations:nnCandidates should possess excellent verbal communication skills in English and be comfortable conversing with international clients. A strong customer service attitude and the ability to build rapport over the phone are essential. Familiarity with telecalling processes and CRM systems will be an advantage. Additionally, candidates should be self-motivated, goal-oriented, and able to work efficiently in a team setting to achieve shared objectives.

Job Description: Team Leader - - Seller SupportJob Title: Team Leader - E-commerce Marketplace Operations (International- Process)Location: Pune, IndiaDepartment: BPO Delivery / Marketplace Client ServicesReports To: Operations Manager / Delivery HeadShift Type: Rotational / Night Shifts (To align with US/EST business hours)

International Voice Customer SupportQualification: PUC (+2) or any DegreeExperience: Min. 6 months in any international Voice process (No Freshers)Language: Fluent in EnglishAssessment: Versant test min 6Work Mode: Work from OfficeShifts: 24/7 Rotational 5 Days Working Rotational Week OffPerks: Two-way cab facility + 4,000 Quarterly BonusCTC: Up to 28,000/month (experienced) Take Home: Up to 23,000Quarterly Bonus :4,000/-

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Job Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes mohit.kumar@firstmeridianglobal.com

Customer Service with International Voice ExperienceVoice, Chat, Email ProcessShift Timings:1;30 till 10:30Must be a graduate for Karadi Pune locationMail your resume to mohit.kumar@firstmeridianglobal.com

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

Technical Support - VoiceQualification: PUC (+2) or any DegreeExperience: Min. 6 months in any international Voice process (No Freshers)Language: Fluent in EnglishAssessment: Versant test min 6Work Mode: Work from OfficeShifts: 24/7 Rotational 5 Days Working Rotational Week OffPerks: Two-way cab facility + 4,000 Quarterly BonusCTC: Up to 34,000/month (experienced) Take Home: Up to 28,000Quarterly Bonus :4,000/-