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Inbound Sales Fresher Jobs in Delhi NCR

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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Uttam Nagar Delhi
Outbound Calling Inbound Calls Man Management Voice Process BPO Sales Cold Calling Customer Focus BPO Call Center Telesales Tele Marketing Call Center Negotiation Skills Convincing Power Telecommunication Basic Computers
We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.
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Hiring Fresher / Telecaller / 10th Pass

First Option Management Services Pvt Ltd

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Delhi
Telesales Executive Microsoft Excel Domestic BPO Phone Banking Outbound Calling Voice Process Inbound Outbound Sales
tele sales executive for personal loan in banking sector for dwarka location delhi all nbfc and leading banks
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  • Fresher
  • 2.5 Lac/Yr
  • Noida Sector 4
Coupled With Strong Negotiation and Closing Skills. Marketing Online Sales Interpersonal Skills Voice Process Cold Calling Convincing Power Outbound Calling Inside Sales Inbound Lead Generation Marketing Communication English Language Inbound Calls Inbound Sales Tele Marketing Basic Computer Skills BPO
About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Microsoft Excel Motivating Skill Presentation Skills Phone Banking Inbound Outbound Calling Convincing Power Marketing Communication Domestic BPO Outbound Sales KPO Voice Process Voice Support International BPO Computer Skills Negotiation Skills BPO Non Voice Cold Calling Typing Skills BPO Sales Telesales English Calling BPO Call Center Telemarketing BPO Tele Sales Tele Marketing
We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. Customer Interaction: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. Lead Generation: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. Updating Records: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. Achieving Targets: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. Provide Excellent Service: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. Customer Outreach: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. Lead Generation: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. Data Management: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. Team Collaboration: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.Key Responsibilities:- Making Calls: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- Product Knowledge: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- Customer Interaction: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- Data Entry: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- Follow-up Calls: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.Required Skills and Expectations:- Communication Skills: You should have strong verbal communication skills to convey information clearly and effectively.- Listening Skills: Being attentive and understanding customer concerns is important for successful interactions.- Goal-Oriented: A positive attitude with a focus on achieving targets will help you succeed in this role.- Team Player: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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Jobs by Popular Location

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • South Extension Delhi
Outbound Calling Marketing Sales Tele Sales Domestic Calling Cold Calling B2B Sales Inbound Calls Inbound Sales Marketing Communication Lead Generation Calling Tele Marketing Communication Skills
We are looking for a dedicated Telesales Executive to join our team in South Extension. In this role, you will be responsible for generating sales through phone calls and building strong relationships with our customers.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients to promote our products and services, aiming to convert inquiries into sales.- Understand Customer Needs: Its essential to listen to customers and understand their requirements so you can suggest the best solutions that meet their needs.- Maintain Customer Records: You will keep accurate records of calls made, customer interactions, and sales results in our database for future reference.- Follow Up on Leads: Contact potential customers who have shown interest in our products to encourage them to make a purchase.- Achieve Sales Targets: You will be expected to meet or exceed monthly sales goals set by the management, contributing to the companys overall success.- Provide Product Information: Clearly explain product features and benefits to customers, allowing them to make informed buying decisions.Required Skills and Expectations:A successful candidate should have strong communication skills to engage effectively with customers. Basic computer skills are necessary for using sales software and maintaining records. The ideal candidate should be self-motivated, able to work under pressure, and demonstrate a positive attitude. Previous experience in sales or customer service will be an advantage, but freshers are also encouraged to apply. Being a team player and having a willingness to learn will help you succeed in this role.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Domestic BPO Inbound Outbound Calling Microsoft Excel Calling Tele Sales Telesales
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Delhi
Sales Outbound Calling Voice Process Lead Generation Inbound Negotiation Skills Interpersonal Skills
Job Responsibilities:Make outbound calls to potential customersExplain products/services and generate interestConvert leads into successful salesFollow up with interested prospectsMaintain daily call records and update CRMAchieve daily/weekly/monthly sales targets
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Online Sales Lead Generation Inbound Inside Sales B2B Sales Cold Calling Convincing Power BPO Sales Outbound Sales
We are looking for a motivated and enthusiastic Telesales Executive to join our team in Sector 63. This is an excellent opportunity for someone who is eager to start their career in sales and has a passion for connecting with customers.Key Responsibilities:- Outbound Calls: Make phone calls to potential customers to promote our products and services, aiming to generate interest and sales.- Lead Generation: Identify and qualify new leads through various methods, ensuring a good pipeline of potential clients to approach.- Product Knowledge: Develop a good understanding of our products to confidently answer customer questions and address concerns.- Customer Relationship Management: Maintain detailed records of customer interactions, including feedback and inquiries, to enhance customer satisfaction.- Sales Targets: Work towards achieving daily and monthly sales targets, using effective communication and persuasion techniques.Required Skills and Expectations:- Communication Skills: You should have excellent verbal communication skills to engage customers clearly and effectively.- Listening Skills: A strong ability to listen to customer needs is essential, allowing you to tailor your approach and offer suitable solutions.- Confidence: Be self-motivated and confident in your ability to handle conversations, turning potential rejections into opportunities.- Team Player: Work collaboratively with fellow team members, sharing insights and strategies for improving performance.- Adaptability: Be open to feedback and willing to learn and develop your skills in a fast-paced sales environment. If you meet these criteria and are excited to contribute to our sales efforts, we encourage you to apply.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • Fresher
  • 2.5 Lac/Yr
  • Noida Sector 2
Telecalling BPO Telecaller Telecaller Outbound Calling Domestic Calling Lead Generation Home Loans Mortgage Loans Good Communication Skills MS-excel Customer Handling Microsoft Excel Voice Process Negotiation Skills Inbound Motivating Skill BPO Non Voice BPO Sales Domestic BPO
We are looking for a motivated Tele Caller to join our team in Noida Sector 2. This role is ideal for freshers eager to start their career in a dynamic environment. As a Tele Caller, you will engage with customers over the phone to promote our services and gather feedback.Key responsibilities include making outbound calls to potential clients and introducing our products or services. You will listen to customer needs and provide accurate information, ensuring a positive experience. Maintaining clear records of calls and follow-ups is essential, as this helps track interactions and outcomes. You will also handle customer inquiries and resolve issues promptly, contributing to customer satisfaction.Required skills include excellent communication and interpersonal skills, allowing you to build rapport with clients quickly. A friendly and approachable demeanor is important for creating a pleasant experience. You should be able to work well in a team and follow guidelines while being flexible to adapt to different customer responses and situations. Basic computer knowledge is necessary for updating records and using call management systems. A willingness to learn and take feedback constructively is essential for personal growth and success in this role.We welcome applicants who have completed their 12th grade and are looking for a full-time opportunity to work from the office. If you are enthusiastic and eager to develop your skills in a supportive environment, we encourage you to apply.
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  • Fresher
  • 2.3 Lac/Yr
  • Sector 37 Faridabad
Domestic BPO Outbound Calling Inbound Voice Process Cold Calling Convincing Power Outbound Sales BPO Sales BPO Call Center Tele Sales Telesales BPO
Make outbound calls to potential and existing customersExplain company products and services clearlyGenerate leads and convert them into salesMaintain customer database and update call recordsFollow up with interested prospectsHandle customer queries and provide accurate informationAchieve daily/weekly/monthly sales targetsMaintain professional and positive communication
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BPO Telecaller Fresher (Female)

Vardhman Chemi Sol Industries

  • 0 - 5 yrs
  • 1.3 Lac/Yr
  • Mangolpuri Delhi
Marketing Outbound Calling b2b Marketing Sales Process Telesales Inbound Calling Microsoft Word Microsoft Excel Sales Indiamart B2c Sales B2B Sales
1) NEEDS TO CALLS IN OFFICE HOURS AND MANAGE THE CLIENTS THROUGHT INDIAMART, JUSTDIAL AND TRADEINDIA. 2) MAKE SURE TO CONVERT THE LEADS INTO THE ORDERS.30 SHOULD HAVE THE BASIC COMPUTER KNOWLEDGE LIKE WORD, EXCEL ETC.40 SHOULD BE ABLE TO TALK IN ENGLISH AND HINDI OR ANY OTHER INDIAN LANGUAGE.
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Telecaller Jobs For Freshers - Delhi

Naukari Express India OPC Pvt Ltd

  • Fresher
  • 1.3 Lac/Yr
  • Vikas Puri Delhi
Outbound Calling Inbound Cold Calling Telesales Tele Sales
We are looking for a Telecaller to join our team in Vikas Puri, Delhi. As a Telecaller, your main responsibility will be to make outgoing calls to potential customers or clients in order to promote our products or services. You will need to have excellent communication skills and be able to persuade customers to purchase our offerings. Additionally, you will need to maintain accurate records of all calls made and customer information obtained. The ideal candidate should be a 12th pass freshers with a positive attitude, good listening skills, and the ability to work well under pressure. This is a full-time position where you will be required to work from the office.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Good Communication Skills International Sales CBSE Inboond Sales Inbound Inbound Sales Tele Sales Calling Inbound Calls Cold Calling
Key Responsibilities:Handle inbound and outbound calls related to hospital services and patient inquiries.Promote and explain Medanta Home Care Services to patients and caregivers.Manage service bookings, confirmations, rescheduling, and follow-ups.Address patient queries and complaints in a professional and empathetic manner.Maintain accurate records of calls, leads, and customer interactions.Coordinate with internal teams to ensure smooth service delivery.Meet daily calling and service conversion targets.Follow hospital policies, call quality standards, and compliance guidelines.Required Skills & Qualifications:Graduate candidates are eligible.02 years of experience in telesales, customer service, or healthcare support preferred.Excellent communication skills with fluency in English (Hindi is an added advantage).Strong interpersonal and customer-handling skills.Ability to handle customer objections and complaints calmly and professionally.Comfortable working in a fast-paced environment and managing multiple tasks.Basic computer knowledge and CRM familiarity is a plus.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Gurgaon. This role is ideal for fresh graduates or those with limited experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- Customer Interaction: Engage with customers over the phone to provide information about products and services, addressing inquiries and resolving issues effectively.- Outbound Calls: Make outbound calls to potential and existing customers, aiming to generate leads and promote sales opportunities while maintaining a friendly and professional tone.- Record Keeping: Maintain accurate records of calls and customer interactions in our system, ensuring that all data is up-to-date and readily accessible for follow-ups.- Feedback Collection: Gather feedback from customers regarding their experiences and suggestions, reporting these insights to the management team for continuous improvement.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. They should be able to articulate ideas clearly and have a pleasant phone demeanor. Basic computer skills and familiarity with call center processes are beneficial. Successful candidates will display a positive attitude, patience, and a willingness to learn new skills. Ability to work in a team environment and adapt to changing situations is essential. A strong desire to assist customers and contribute to the team
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. Lead Generation: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. Data Entry: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. Follow-Up Calls: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. Contact Customers: You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. Answer Inquiries: You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. Maintain Records: You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. Follow Scripts: You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.Key Responsibilities:- Assist Customers: Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- Maintain Records: Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- Follow Up: Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- Collaborate with Team Members: Work closely with other team members to improve customer service processes and share important customer feedback.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- Problem-Solving Ability: You should be able to think quickly and resolve customer issues efficiently.- Customer-Focused Attitude: A positive and friendly demeanor is important, as you will be representing the company to our customers.- Basic Computer Skills: Familiarity with using computers and customer service software is required for managing records and customer queries.- Team Player: Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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