Array ( [0] => inbound-customer-service [1] => kolkata ) Inbound Customer Service Fresher Jobs in Kolkata | Latest Vacancies
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Inbound Customer Service Fresher Jobs in Kolkata

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Freshers & Experience || Full Time || Customer Support Executive

Mpokket financial services

  • 0 - 6 yrs
  • Salt Lake Kolkata
Customer Service Customer Care Customer Support Domestic BPO Inbound Calls Good Communication Skills BPO Voice Customer Handling
We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.
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Fresher hiring for Customer Service Representative

VI-Tok

  • Fresher
  • Female
  • Kolkata
Dis Good Communication Skills Time Management Customer Support Inbound Process Call Center BPO
- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.
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Customer Support Executive (Freshers) Kolkata

Talent hub jobs

  • Fresher
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Good Communication Skills English Bengali Hindi BPO Domestic BPO Customer Support Customer Service Inbound Calls Interpersonal Skills
Hiring for 30 Customer Support Executive Jobs in Saltlake Sector V for Freshers,Required Educational Qualification is : 12th Pass, B.a, B.com with Good Knowledge in Good Communication Skills, English, Bengali, Hindi Bpo, Domestic Bpo, Customer Support, Customer Service, Inbound Calls, Interpersonal Skills Etc.;
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Customer Service Representative Jobs For Higher Secondary Freshers

Upturn United Consultancy Private Limited

  • 0 - 2 yrs
  • Salt Lake Kolkata
Customer Relationship Inbound Customer Service Inbound Voice Process Inbound Process Voice Process Good Communication Customer Calling Customer Support Desktop Support Technical Services
Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability
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Hiring For Higher Secondary Freshers - Customer Service Representative

Fly Careers

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions
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Fresher hiring for Customer Service Representative

Mahe Technologies

  • Fresher
  • 2.3 Lac/Yr
  • South Kolkata
Fluent English Com Skill Customer Service English Language Inbound Process Inbound Voice Process Customer Support
HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963
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Customer Service Representative || Freshers & Experienced

Damyanti Ventures

Voice Process Outbound Sales Inbound Customer Service
As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.
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Hiring Fresher / Customer Associate / Higher Secondary

Globiva

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Care Customer Support Inbound Process
ResponsibilitiesAnswering inbound calls/Chat/Email and resolving queriesProviding customer support and resolving their issuesUtilizing knowledge of products or services to effectively assist customersFollowing communication scripts and proceduresEnsuring all interactions are recorded and documented accuratelyQualificationsAny Undergrad/Graduate/PG can applySkillsExcellent English communicationProblem-solvingActive listeningBasic computer skillsTyping skillsInterested candidates are requested to connect with below mentioned HR:HR Biswajit Goswami 8902862961
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Urgent Requirement For Citizen Service Executive (Voice)

DCG Data Core Systems India Private Limited

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Support Inbound Calls Attention to Detail Problem Resolution
A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project. Role & responsibilities Receiving inbound calls and greeting the caller queriesTo understand the query and route the call to concerned department/sInbound domestic voice process (Bengali and Hindi) - no sales targetDesired Candidate Profile :Graduation with Honors is mandatory in any stream may applyCandidates must have good communication skill in Bengali, Hindi &/or EnglishAptitude towards customer care with good listening skillsEnergetic, presence of mind and enthusiastic attitudeWilling to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM) Perks and benefits - Gross Salary: 13,000- Provident Fund (PF)- Employee State Insurance (ESI)- Travel Allowance- Meal Allowance
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Customer Care Executive

The Hird

International Call Center Voice Process Customer Service English Language Voice Support Inbound
Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.
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Inbound Customer Service

Woodrock Infotech Pvt.Ltd.

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care Executive Customer Associate
Woodrock Infotech is Conducting Walk in Interview for following: Role: Customer Support Associate (CSA) Job Location: KolkataHiring immediate joiners Mode of Work: *Work from Office* - Training and Job both. Process- Inbound Customer Service.Job Profile Have to handle customer queries.Criteria Candidates should be fluent in English, Hindi languages and well in Typing speed also. Minimum 12th pass or any graduate candidates can apply. Work Timing: Rotational (9 Hrs of Work) Salary: Upto 18k CTC /Salary no bar for eligible candidates. Week off- Any 1-day week off (Rotational) Location details for Walk In interview: Fitway Enclave, DN BLOCK, 12, Street Number 18, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091Interview Timings: 10am-7pmInterested candidates please contact @9836272131 or email kathakali.rahman@woodrockgroup.in
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Customer Service Executives

Zclass Academy

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Service Desk Customer Service Inbound
Customer dealing ,passport checking, baggage handaling, ticketing
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Opening For Customer Care Executive

Pioneer Recruiting & Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Bidhannagar Kolkata
Customer Care Customer Care Executives Service Desk Customer Service Voice Process Problem Solving Inbound Voice Process Domestic Calling
We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.
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Customer Support Executive

Career comfort

Customer Care Inbound Customer Service
Job Perks:Salary 13.5K to 17.5 K inhand (depending upon experience)Work from officeFixed weekend (Sat & Sun) offCab drop facility providedNo Sales, No TargetSubsidised mealsPF & ESI availableAttendance allowance of 1k per month providedLucrative bonus of upto 15k annually availableDesired Profile:Must have excellent communication skills in English (both oral and written)Willingness to work in night shift and join ASAPBoth experienced and freshers can applyOther Details:Process: inbound voice process (US healthcare) Night shift 5 days working & 2 days weekly offLocation Salt Lake, sector -5 , Kolkata
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Customer Care Executive (Full Time)

Webvio

  • 0 - 3 yrs
  • Kolkata
Customer Care Customer Service Inbound Problem Solving Voice Process International Call Center Complaint Handling English Language Inbound Voice Process Voice Support Query Management
Job Title: Customer Care Specialist / Customer Care ExecutiveCompany: Webvio Technologies Pvt LtdLocation: Rajarhat, KolkataSalary: Competitive, no bar for candidates with travel backgroundShift: US night shift, fixed shift with roster offProcess : this is US inbound Tickting process. Candidates have to take 15-30 inbound calls in a day only and book flight and train tickets for US customers as per their requirements and queries. Working Days: 24 days in a month, 6 week offs, 2 paid leaves, 1 birthday leave, 15 compensatory offs per yearTraining: 30 days fully paid training providedResponsibilities:Manage incoming phone calls.Identify and assess customer needs to achieve satisfaction.Provide accurate, valid, and complete information using the appropriate methods/tools.Handle customer queries, provide appropriate solutions and alternatives within time limits, follow up to ensure resolution.Requirements:Proven customer care experience in any International BPO or experience as a Travel Sales Representative.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and interpersonal skills.
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Urgent Requirement For Tele-caller

Asra Infotech

BPO Call Center Tele Marketing Inbound Customer Service Outbound Executive Telecaller Customer Sales Executive
Key Responsibilities:Conduct outbound calls to prospective customersIntroduce our products/services and highlight their benefitsQualify leads and effectively handle objectionsClose sales and achieve targets consistentlyMaintain accurate records of interactions in our CRM systemRequirements:Proven experience in telesales or a similar roleExcellent communication and negotiation skillsAbility to work well in a fast-paced environmentGoal-oriented mindset with a strong drive to succeedProficiency in basic computer applications
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Business Development Executive

RISS Ed-Tech

  • 0 - 2 yrs
  • Kolkata
Direct Marketing Communication Skills Lead Generation Product Promotion Inside Sales Inbound Customer Service Outbound Voice Process Business Development Work From Home
Job Openings for 25 Business Development Executive Jobs for Freshers in Remote, WFH, Inbound Customer Service, Outbound Voice Process, having Educational qualification of : Other Bachelor Degree with Good knowledge in Direct Marketing, Communication Skills, Lead Generation, Product Promotion, Inside Sales, Inbound Customer Service, Outbound Voice Process etc.,
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Telecaller

Global Infotech LLP

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Kolkata
Microsoft Office Domestic BPO Inbound Customer Service Inbound Calls Telecaller
Here We Are Recruiting Telecaller In Inbound Process For Olx Autos, We Are Global Infotech Olx Autos Business Partners, We Aren'T Job Consultancy, Salary Range Here 8.5K To 16K, Duty Time : 10:00 Am To 06:45 Pm , Lunch Hrs - 02:00 Pm To 02:30 Pm, 15 Minutes Break After 04:30 Pm. No Sales. Are You Comfortable For Interview, If Yes Then Come As Per Address: Ab 82, Prafulla Kanan (West), Kestopur, Vip Road, Kolkata -700101, Landmark - Near Prafulla Kanan Kalimandir & Sbi E Lobby. Interview Timing- 11:00 Am To 01:00 Pm And 03:00 Pm To 05:00 Pm. For More Information Call: , Time 11:00 Am Onwards.
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BPO Telecaller

ITC Recruitment

Communication Advisor Inbound Customer Service Outbound Voice Process Inbound Voice Process Telecaller Work From Home
You have to Solved Customer Quarries Outbound and Inbound Calls We Provided from Different Company's like Icici Direct, Angelone. there is 2 Options Clients Who like Work from Home, Work from Office.
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Inbound Customer Service

Jio Inbound

Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
This is totally work from home job inbound Call Centre duty hours at and your salary will be nine thousand. Candidate must be have smart phone with 4GB ram and own laptop and desktop
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