Inbound Calling Job Vacancies in Kolkata

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

We are looking for a dedicated female Telecaller with 1 to 3 years of experience to join our team in Kolkata. The ideal candidate will have a graduate degree, excellent communication skills, and a positive attitude.Key Responsibilities: - Calling Potential Clients: Reach out to potential customers to inform them about our products and services, leading to increased sales opportunities. - Handling Inquiries: Address customer queries promptly and professionally, ensuring an exceptional experience with the company. - Updating Records: Maintain accurate records of customer interactions in the database, helping the team track leads and follow-up tasks. - Achieving Targets: Work towards achieving daily and monthly calling targets, demonstrating commitment to driving results for the company. - Feedback Collection: Gather customer feedback and suggestions, providing insights to improve our services and tailor offers to client needs. Required Skills and Expectations: Candidates must possess strong verbal communication skills, enabling them to engage effectively with clients. They should have a pleasing personality, be able to handle rejection with resilience, and stay motivated in a dynamic work environment. Proficiency in basic computer skills is necessary for data entry and record-keeping. A passion for sales and customer service will help in fostering positive relationships with clients, ultimately contributing to the success of the team.Share CV's at- Hr.executive@meadowkart.com

We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.Key Responsibilities:- Handling Customer Calls: You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- Providing Information: Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- Resolving Issues: You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- Maintaining Records: Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- Achieving Targets: Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.Required Skills and Expectations:Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with assistance. Your primary responsibility will be to handle calls, address customer inquiries, and promote the companys services. Key Responsibilities:- Customer Interaction: Engage with customers through inbound and outbound calls to address their queries and provide necessary support, ensuring a positive customer experience.- Product Promotion: Inform customers about products and services, highlighting features and benefits to encourage interest and potential sales.- Data Management: Accurately log call details and customer information into the system. This helps in tracking customer interactions and improving service quality.- Problem Resolution: Assist customers in resolving any issues they may have with services or products, aiming for quick and satisfactory solutions.- Feedback Collection: Gather customer feedback during calls to understand their needs better and report this information internally to enhance service offerings.To excel in this role, you should possess strong communication skills, both verbal and written, to effectively convey information. Good listening skills are necessary to understand customer concerns accurately. Basic knowledge of computer systems and data entry is expected, along with a willingness to learn. You should be able to work efficiently under pressure and should be goal-oriented with a positive attitude. Being a 12th pass is the minimum educational qualification required, and prior experience, though helpful, is not mandatory.

About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.

Language Requirement:Fluency in Bengali is mandatory.Key Responsibilities Call and follow up with prospective students and parents regarding courses. Provide career and academic counselling to students based on their interests and goals. Explain details about multimedia courses such as Animation, VFX, Graphic Design, Digital Marketing, and 3D Gaming. Generate and manage leads, convert inquiries into student admissions. Achieve monthly and quarterly admission targets. Maintain accurate records of leads, follow-ups, and admissions in the CRM portal.

We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- Communicate with Customers: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- Resolve Issues: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- Maintain Records: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- Follow Up: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- Provide Feedback: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.

Job Title: E-Commerce Executive (Chat / Voice / Highcare)Location: KolkataJob Description:We are hiring E-Commerce Executives for Chat, Voice, and Highcare support roles. Candidates will handle customer queries, provide resolutions, and ensure a smooth customer experience.Roles & Salary:Chat & Voice Support: 15,000 20,000Highcare Support: 21,000 30,000Key Details:6 working days & 1 rotational weekly offRotational shiftsCab facility availableFreshers & experienced candidates can applyRequirements:Good communication skills (English/Hindi preferred)

- Build and maintain strong, long-lasting customer relationships: As a Customer Relationship Executive, you will be responsible for building rapport with customers to ensure their satisfaction and loyalty towards the company.- Address customer inquiries and resolve complaints: You will need to actively listen to and understand customer concerns, providing timely solutions to ensure a positive experience and maintain customer retention.- Communicate with customers through various channels: Whether it's responding to emails, phone calls, or messages, you will need to effectively communicate with customers to address their needs and concerns promptly.- Keep accurate records of customer interactions: Maintaining detailed records of customer interactions and transactions is essential for tracking customer preferences and resolving any issues efficiently.- Collaborate with other teams to ensure customer satisfaction: Working closely with sales, marketing, and other departments to coordinate efforts and provide a seamless customer experience.Required skills and expectations:- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and addressing their needs.- Problem-solving abilities: The ability to think critically and resolve customer issues in a timely and effective manner.- Patience and empathy: A customer-centric approach with the ability to listen empathetically and remain calm under pressure.- Basic computer skills: Proficiency in using computer applications and systems to access customer information and communicate effectively.- Ability to work in a fast-paced environment: Adaptability and a positive attitude towards handling multiple customer inquiries and resolving issues efficiently.

5BestINcity helps people discover the best local businesses, services, professionals, and places across major cities. From restaurants and hotels to hospitals, parks, malls, and tourist attractions, we make city exploration easy. We collect and organize essential business details such as contact information, websites, locations, images, and operating hours, and present them through a simple, user-friendly platform. Our service is completely free with no sign-up required. By highlighting the top 5 trusted local businesses in each category, we help users make confident choices without information overload.Job Summary:We are looking for enthusiastic and results-driven Tele Sales Executives to contact potential customers over the phone, explain products or services, and close sales. The role requires good communication skills and a customer-focused attitude.Key Responsibilities:Make outbound/inbound calls to potential and existing clientsExplain products/services clearly and answer customer questionsGenerate leads and convert them into salesFollow up with customers to ensure satisfactionMeet sales targetsEducation & Experience:Minimum 12th passOnly candidates with minimum 6 months of experience in Tele sales can applyWork Conditions: Office-based

Urgently required Female Telecaller with good communication in Bengali, Hindi and English. No Target, but able to handle work pressure. Should be able to work in rotational day and shift. Work start from first week of January 2026.

WHO ARE WE:Laureates Learning Systems Pvt. Ltd. is India's leading provider of National Mission for Skill Development, Content Engine, and SaaS Platforms for the Pre-Primary, K-12, and Higher Education ecosystems. We are looking for enthusiastic and confident Tele Callers who are passionate about communication and outreach. As a Tele Caller, you will be responsible for initiating conversations with schools and educational institutions to share information about our offerings and gather relevant feedback.WHO ARE WE LOOKING FOR:Candidates with 2-3 years of experience.Passionate about Communication and OutreachStrong English Communication Skills (Spoken & Written)Comfortable with Outbound Calling to SchoolsInitiate conversations with Schools and Educational InstitutionsClearly communicate and share information about our offerings - (B2B SaaS Platform and Teachers Skill Building Initiatives)Gather relevant feedback and track them for transforming success business leads and follow-up to close them.Maintain call logs and submit daily reports to the supervisor.REQUIREMENTS:Minimum 2 years of experience.Proficient in spoken and written English. Additional language skills are a plus.Basic computer skills (MS Excel, Google Sheets, etc.) is essential.WHAT WE OFFER:Full Training and Onboarding provided.Supportive and Professional Work EnvironmentOpportunity to gain valuable experience from Industry leaders of ECCE Skill building and Technology Ecosystems.Fixed working hours and performance-based incentives.

Senior Telecaller( lead basis call to interior related customer interior details will provide)Good English speaking ,Hindi,bengalisalary 12000 - 21000, incentive will be AdditionalLocation : Kolkata/salt lake sector-V, RegionOnce you share your CV or Resume for review, we can process your application further.Best regards,Sakhil Aktar, ph no- 9874285192, gmail id - sakhilakhtar05@gmail.comBasic Home interiorRequre urgent basis

We are looking for 50 Telesales Executive Posts in Kolkata with deep knowledge in Marketing, Outbound Calling, Marketing Communication, Online Sales, Lead Generation, Interpersonal Skills, Domestic BPO, Voice Process, Inbound, Inside Sales, Negotiation Skills, Convincing Power, Cold Calling, B2B Sales, BPO Non Voice, Outbound Sales, BPO Sales, English Language, Inbound Calls, Domestic Calling, Inbound Sales, Calling, Tele Marketing, Basic Computer Skills, BPO, Sales, Telesales, Tele Sales, Communication Skills, KPO and Required Educational Qualification is : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, M.A, M.Com, M.Sc

Verification, Crm Call Handling

Hiring for 50 Tele Caller Jobs in Kolkata, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Domestic BPO, Outbound Calling, Voice Process, Inbound, KPO, Cold Calling, Motivating Skill etc.WORK FROM HOME

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

WERE HIRING! Position: International Sales Executive- Inbound Voice Process US ShiftLocation: Ecospace, Newtown, KolkataJoin our fast-paced sales team and handle 1530 inbound calls per shift from US customers. Convert every call into a successful booking for flights, cruises, or hotels.Your Day-to-Day: Answer inbound calls (US Shift) Pitch and sell travel services flights, cruises & hotels Handle objections, resolve queries, and close the dealShift & Perks: 5 Days Working One-Way Cab Facility High-Energy Work Culture Attractive Incentives on SalesWho Were Looking For: Strong communication & convincing skills 12 years of experience in international sales (voice) preferred Go-getters who thrive in a target-driven environment Comfortable working night shifts (US hours) Apply Today! Email your CV to: payelbiswas@webviotechnologies.com Call/WhatsApp: 9903829070

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions