Hindi BPO Job Vacancies in Bangalore

Job DescriptionJob Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process (Online):HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)Skills & RequirementsRequired SkillsCustomer SupportCommunicationPreferred SkillssalesExperience1 - 2 yearsEducation12thAge Range18 - 28 yearsLanguages RequiredEnglish, Hindi

We are looking for a motivated and persuasive Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential or existing customers, explaining products/services, and generating leads or sales. Strong communication skills and the ability to handle customer queries professionally are essential for this role.

- Coordinate with the sales team to provide support in daily activities: The sales coordinator will work closely with the sales team to help them with administrative tasks, customer inquiries, and other support functions to ensure smooth operations.- Handle customer queries and provide necessary information: The sales coordinator will be responsible for addressing customer inquiries, providing information about products or services, and ensuring customer satisfaction through effective communication.- Assist in insurance sales process: The sales coordinator will support the sales team in the insurance sales process by providing necessary documentation, following up on leads, and assisting customers with insurance-related queries.- Fluency in Hindi, English, and Malyalam: The candidate should be proficient in Hindi, English, and Malyalam languages to effectively communicate with customers, colleagues, and stakeholders from diverse backgrounds.- 12th Pass with 0-2 years of experience: The ideal candidate should have a high school diploma (12th pass) and 0-2 years of experience in a similar role. Freshers are also welcome to apply.- Ability to work full-time from the office: This is a full-time position that requires the candidate to work from the office in Brookefield, so the candidate should be willing and able to commute to the office on a regular basis.

Job DetailsLocation: Prestige Shantiniketan, Thigalarapalya,, Krishnarajapura, Bengaluru, 560067Employment Type: Full TimeWork Type: on-siteNo of Openings: 300Created At: 15 March 2024Updated At: 11 October 2025Salary: null 18000 - 21000 / monthlyApplication Deadline: Not specifiedDescription:We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!Skills:ComputerExcel00Experience: Not specifiedQualification Requirements: 12thAbout the CompanyName: COGENT E-SERVICES LIMITEDAddress:Area: KrishnarajapuraCity: BengaluruPincode: 560067Street: Prestige Shantiniketan, Thigalarapalya,Location Link: View on MapHiring Need: Immediate