Guest Handling Fresher Jobs in Goa

Job Summary:An Air Ticketing Executive is responsible for handling flight ticket bookings, cancellations, reissuance, and customer queries at the airport ticketing counter. The role involves providing accurate fare information, assisting passengers with reservations, and ensuring smooth ticketing operations while delivering excellent customer service.Key Responsibilities:Issue, reissue, and cancel domestic and international flight ticketsHandle reservations using airline reservation systems (GDS such as Amadeus, Galileo, Sabre)Provide fare quotations and explain fare rules, baggage policies, and travel guidelinesAssist passengers with seat selection and special service requestsProcess refunds and manage ticket modificationsCoordinate with airline staff and ground operations teamVerify passenger details and travel documentsHandle last-minute bookings and airport ticketing requestsMaintain daily sales reports and transaction recordsResolve customer complaints in a professional mannerRequired Skills:Strong knowledge of airline ticketing proceduresFamiliarity with Global Distribution Systems (GDS)Excellent communication and customer service skillsBasic computer proficiencyAbility to handle cash and digital paymentsProblem-solving and multitasking abilityAttention to detail and accuracyAbility to work in rotational shiftsEligibility Criteria:Minimum qualification: 10+2 / Graduation preferredCertification in Aviation / Travel & Tourism is an advantageFreshers can apply (training provided)Prior experience in airline ticketing or travel agency preferredWork Environment:Airport ticketing countersRotational shifts including weekends and holidaysFast-paced customer service environment

Key Responsibilities:Welcome guests warmly and assist them in seating arrangements.Present menus, take food and beverage orders accurately, and serve them promptly.Ensure guest satisfaction through attentive and personalized service.Maintain cleanliness and organization of the dining area, tables, and service stations.Handle guest complaints or queries courteously and escalate when necessary.Coordinate with kitchen and bar staff to ensure timely order delivery.Follow all food safety, hygiene, and sanitation standards as per company and FSSAI norms.Assist in table setup, buffet arrangement, and banquet service when required.Process billing and payments accurately and maintain proper cash/credit card handling.Support F&B supervisors and managers in daily operations and special events.

We are looking for 18 Jobs for Passport Checking Officer at Airports Posts in Goa, Vadodara, Imphal, Aizawl, Bangalore, Trivandrum/Thiruvananthapuram, Bhopal, Nagpur, Madurai, Hyderabad, with deep knowledge in Passport Checking Officer, Air Ticketing Executive, Airport Operation, Ground Staff, Ground Handling Staff, Guest Relation Executive, Front Desk Executive, Airport Representative, Airport Manager, Cabin Crew, Air Traffic Controller and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.