Ground Staff Job Vacancies in Lakhipur

Airport Ground Staff are responsible for ensuring the smooth operations of airport facilities and providing excellent customer service to passengers. Some of the key responsibilities include:- Greeting and assisting passengers at check-in counters, boarding gates, and baggage claim areas- Checking passengers in and issuing boarding passes- Assisting passengers with special needs or requests- Handling customer inquiries and complaints in a professional manner- Ensuring the safety and security of passengers and airport facilities- Collaborating with airline staff, security personnel.

Responsibilities:1. Greeting passengers and providing assistance with check-in and baggage handling2. Ensuring the safety and security of passengers by following all airport regulations and procedures3. Assisting passengers with boarding and disembarking from the aircraft4. Communicating effectively with passengers and other airport staff to provide excellent customer service5. Handling passenger inquiries and resolving any issues or complaints in a professional manner6. Keeping the airport terminal and boarding gates clean and organized

NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma

AGE-18 TO 28QUALIFICATION- 10TH PASS/12TH PASS/GRADUATEINTERVIEW LOCATION- GUWAHATIBENIFIT- PF,ESICBOTH MALE AND FEMALE CAN APPLYFRESHER AND EXPERIENCE CAN APPLY

Ground staff, also known as ground crew or airport staff, ensure the safety and comfort of passengers at the airport. They work in shifts and perform a variety of tasks, including passenger service, baggage handling, and aircraft preparation.