Ground Staff Fresher Jobs in Kokrajhar

As an Airport Ground Staff member in Kokrajhar, you will play a crucial role in ensuring smooth airport operations. Your responsibilities will include:- Passenger Assistance: Provide help to passengers at the airport, including check-in and boarding processes, ensuring a comfortable travel experience.- Baggage Handling: Safely manage passenger luggage, ensuring it is loaded and unloaded correctly onto the aircraft and delivered to the correct carousels.- Check-in Process: Handle passenger check-ins by verifying documents, issuing boarding passes, and ensuring all procedures are followed.- Customer Service: Address passenger inquiries and concerns promptly and professionally to enhance their overall experience at the airport.- Flight Information: Update and communicate flight schedules and any changes to passengers to keep them informed and reduce confusion.- Safety Compliance: Adhere to safety protocols at all times, ensuring that airport operations meet regulatory requirements and maintaining a secure environment for passengers and staff.To succeed in this role, you should possess effective communication skills and a friendly demeanor to engage with passengers. A strong focus on customer service is essential to create a positive travel experience. Attention to detail is important for managing luggage and handling documentation accurately. You should be able to work well in a team and adapt to a fast-paced environment. Basic computer skills for operational tasks are preferred, and a willingness to learn is crucial, especially for individuals with little prior experience.

As an Airport Passenger Service Associate in Kokrajhar, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:- Customer Assistance: Greet and assist passengers, ensuring they have all necessary information for their journey, including flight details and airport services.- Check-in Support: Help passengers with the check-in process, answer questions regarding baggage policies, and ensure a seamless transition to boarding.- Problem Resolution: Address any issues or concerns raised by passengers, providing quick solutions to enhance customer satisfaction.- Information Dissemination: Provide accurate information about flight schedules, gate changes, and airport services to keep passengers informed at all times.- Safety Protocols: Follow all safety and security guidelines to ensure a secure environment for passengers and staff within the airport.To be successful in this role, candidates should possess the following skills and qualities:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and colleagues effectively.- Customer Service Orientation: A friendly and helpful attitude is crucial for providing excellent support to travelers.- Team Player: Ability to work collaboratively with fellow staff members to contribute to a smooth operation.- Attention to Detail: Being attentive to small details helps in processing information accurately and complying with regulations.- Adaptability: The ability to adjust quickly to changes in a fast-paced environment is important in the airport setting. A minimum of a 12th-grade education is required, and prior experience is a plus but not mandatory.

Airport Ground Staff plays a vital role in ensuring the smooth operation of an airport and providing excellent customer service to passengers. Responsibilities of Airport Ground Staff include:1. Greeting passengers and helping them with check-in and boarding procedures2. Assisting passengers with their luggage and ensuring it is properly handled3. Directing passengers to the appropriate departure gates and providing information about flight schedules4. Ensuring the safety and security of passengers while they are in the airport.

NEEDED AIRPORT GROUND STAFF HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff/Cabin Crew Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma

Ground staff, also known as ground crew or airport staff, ensure the safety and comfort of passengers at the airport. They work in shifts and perform a variety of tasks, including passenger service, baggage handling, and aircraft preparation.