Airport ground staff are responsible for ensuring passenger safety, comfort, and efficient flight operations, covering duties from check-in to boarding and ramp services. Key roles include assisting passengers (ticketing, boarding), handling baggage, guiding aircraft to parking bays, and coordinating with flight crews to ensure on-time departures. Key Ground Staff Responsibilities:Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.Ramp Services & Operations:Baggage Handling: Loading and unloading luggage and cargo safely into the aircraft.Aircraft Servicing: Guiding aircraft to parking bays, providing stairs/jet bridges, and organizing cabin cleaning and catering.Safety Coordination: Conducting pre-flight safety checks, managing refueling, and securing the aircraft.HR RIYA - 9875678239