We are seeking a Ground Staff Executive based in Bankura, India. This role is ideal for freshers who have completed their 10th grade and are looking to start a career in the aviation industry. The executive will be responsible for providing excellent customer service and ensuring smooth airport operations.
Key Responsibilities:
1. **Customer Service**: Assist passengers with check-in procedures, baggage handling, and address inquiries to enhance their travel experience.
2. **Safety and Security Checks**: Conduct necessary checks for compliance with safety regulations and ensure all protocols are followed for passenger safety.
3. **Communication**: Interact with passengers and team members clearly and professionally, providing information and updates about flights and services.
4. **Problem Solving**: Handle customer complaints and issues effectively, providing solutions and support to ensure passenger satisfaction.
5. **Operational Support**: Collaborate with other staff members in various areas, including ticketing, boarding, and baggage claim, to maintain efficient airport operations.
Required Skills and Expectations:
Candidates must have strong communication skills and a friendly demeanor to engage well with passengers. A basic understanding of airport operations is beneficial, although training will be provided. Candidates should be punctual, reliable, and work well as part of a team. The role requires a willingness to work flexible hours, including weekends and holidays, to meet the demands of the job. Being adaptable and ready to face challenges in a fast-paced environment is essential for success in this position.
Experience
Fresher
No. of Openings
44
Education
10th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA