Front Office Operations Job Vacancies in Mohali

We are seeking a motivated and energetic Tele caller to join our team. In this role, you will be responsible for contacting potential customers, promoting our products/services.Required:* Provide excellent customer service to maintain and enhance customer relationships* Collaborate with team members to achieve sales targets and goals.* Handle customer inquiries and resolve issues promptly and professionally.* Excellent communication and interpersonal skills.* Ability to multitask, prioritize, and manage time effectively.* Strong problem-solving skills.Fresher can also apply(Only female Staff are Required)

We are seeking a highly organized and customer-focused Front Office Coordinator to join our team at COMFFITS INTERIORS & MKTG PVT LTD , a leading office furniture showroom. The ideal candidate will act as the first point of contact for clients, visitors, and phone inquiries, ensuring excellent customer service and seamless showroom operations.Client InteractionGreet visitors and clients as they enter the showroom, providing a welcoming and professional environment.Respond to customer inquiries in person, over the phone, or via email, providing accurate product information and addressing any concerns.Assist customers in navigating the showroom, guiding them to the right office furniture solutions based on their needs and preferences.

Pricing Strategy: Develop and implement pricing strategies that optimize revenue and profitability based on market demand, competitor pricing, and internal factors. This involves analyzing historical data, market trends, and customer segments to determine the most effective pricing strategies.Demand Forecasting: Utilize data analytics and forecasting techniques to predict demand patterns and trends. This helps in optimizing inventory availability and pricing decisions to capitalize on high-demand periods and minimize revenue loss during low-demand periods.Inventory Management: Manage inventory allocation and availability across various distribution channels to ensure optimal utilization and maximize revenue potential. This involves monitoring inventory levels, adjusting pricing dynamically, and implementing restrictions when necessary to balance supply and demand.Distribution Channel Management: Optimize distribution channels, including direct bookings, online travel agencies (OTAs), wholesalers, and other third-party channels. Develop strategies to maximize revenue from each channel while minimizing distribution costs and channel conflicts.Performance Analysis: Track and analyze key performance metrics such as revenue per available room (RevPAR), average daily rate (ADR), occupancy rate, and revenue by market segment. Identify trends, opportunities, and areas for improvement to continuously enhance revenue performance.Revenue Management Systems (RMS): Utilize revenue management software and systems to automate pricing decisions, manage inventory, and generate forecasts. This involves configuring and optimizing RMS parameters to align with business objectives and market dynamics.Collaboration: Collaborate with sales, marketing, and operations teams to align revenue management strategies with overall business goals. Provide insights and recommendations to support decision-making across various departments.Competitor Analysis: Monitor competitor pricing