Array ( [0] => front-office-operations [1] => guwahati ) Front Office Operations Fresher Jobs in Guwahati | Latest Vacancies

Front Office Operations Fresher Jobs in Guwahati

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Freshers & Experience || Full Time || Front Desk Executive

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Guwahati
Front Desk Associate Receptionist Front Office Operations Front Office Front Desk Good Communication
-Greet all clients with warmth, courtesy, and professionalism.-Provide detailed information about spa and salon services, treatments, and products.-Address client inquiries, concerns, and requests promptly and effectively.-Manage appointment bookings through phone, walk-ins, and online systems.-Maintain an organized and updated appointment calendar.-Handle client check-ins and check-outs efficiently.-Maintain records of daily sales, client visits, and service details.-Liaise with service staff to ensure timely service delivery.-Maintain inventory of front desk supplies and assist in product stock tracking.-Handle correspondence via phone, email, or messaging platforms.
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Hiring Freshers || Front Desk Executive

Lakshmi North East Solutions (LNES)

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Guwahati
Front Desk Associate Receptionist Front Office Operations Front Office Good Communication
- Greet and welcome patients, visitors and accompanying guests with professional, courteous and empathetic manner as soon as they arrive at the clinic.- Manage check-in and check-out processes: register new patients, verify and update patient demographics, ensure correct documentation (ID, consent forms, health history) are collected.- Maintain a neat, clean and presentable front-desk/reception area, ensuring brochures, displays (for hair transplant, aesthetic procedures) are stocked, and waiting area is comfortable.- Handle appointment booking, rescheduling, cancellations for consultations, pre-operative assessments, surgical procedures, and follow-up visits (hair transplant, cosmetic surgery).- Communicate with clinicians, technicians, support staff (surgery coordinator, nursing, after-care) to confirm schedules, prepare rooms; ensure patient arrival times and room allocation are optimised.- Send appointment reminders (via phone, SMS, email) to minimise no-shows; document and follow-up as needed.- Answer incoming telephone calls, respond to email and online enquiries about hair-transplant and cosmetic surgery services, pricing, packages, procedure information, financing/EMIs if offered; redirect to appropriate staff as needed.- Assist patients with paperwork: consent forms, pre-surgery instructions, post-surgery care instructions, as directed by clinical coordinator.- Update and maintain electronic/digital patient records, ensure correct filing of physical and digital documents in compliance with privacy and confidentiality norms.- Collect payments/co-payments at reception (consultation fees, pre-procedure deposits), issue receipts, and coordinate with accounts/finance team for billing of surgical packages, follow-ups, and after-care services.- Maintain cash/transaction records, cash-drawer reconciliation at end of shift if applicable, and ensure all receipts are properly logged.- Manage patient flow in the clinic so that patients are seen timely, waiting times are minimised, and the reception liaises with nursing/clinical teams to alert when patients are late, preparation is needed, or rooms are ready.- Be the first face/voice of the clinic: ensure patients feel welcomed, comfortable and informed. Address queries patiently; escalate complaints or concerns appropriately.- After procedures, assist in follow-up scheduling, patient feedback calls or messages to check on patient satisfaction, essentials of after-care, and encourage retention/follow-ups.- Ensure all patient interactions, records and communications are handled with strict confidentiality and in compliance with legal/medical privacy regulations.
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B.A/B.B.A Freshers For Assistant Manager Front Office

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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Admin Cum Front Desk (Full Time)

Lakshmi North East Solutions (LNES)

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Guwahati
Branch Administration Attention to Detail Day to Day Operations Front Office Customer Relationship Customer Service Office Management Document Management Report Generation Microsoft Office Time Management
- Greet visitors, clients, and staff with a professional and friendly demeanor, providing assistance as required.- Answer and direct phone calls, manage incoming and outgoing mail, and respond to general inquiries.- Provide administrative assistance to senior management and other departments as needed (e.g., scheduling meetings, preparing reports, handling correspondence).- Coordinate meetings, conferences, and appointments, ensuring all logistics are arranged (e.g., booking rooms, preparing meeting materials).- Assist in managing databases, entering and updating information related to clients, vendors, or employees.- Maintain records related to pharmaceuticals inventory, orders, and deliveries when required.- Serve as a point of contact for clients and vendors, ensuring effective communication and prompt response to inquiries.- Maintain confidentiality of sensitive information related to pharmaceutical products, client details, and company operations.- Organize travel arrangements for executives, including booking flights, hotels, and transportation for business trips.- Draft and send professional emails, letters, and communications on behalf of senior management.- Assist in managing employee records, scheduling interviews, or helping with the recruitment process.- Assist with basic financial tasks like preparing and processing invoices, tracking payments, and managing petty cash.
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