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Fresher Jobs in Rampally

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Customer Support Executive

Nitalaksha IT Solutions

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Rampally Secunderabad
Voice Process International BPO Customer Communication
As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.Roles and Responsibilities:1. Handle inbound calls from customers in a professional and courteous manner.2. Address customer inquiries, complaints, and issues promptly and effectively, striving for first-call resolution.3. Provide accurate information to customers regarding products, services, pricing, and policies.4. Assist customers with placing orders, processing payments, and managing account information.5. Troubleshoot technical issues and escalate complex problems to the appropriate department for resolution.6. Follow up with customers to ensure their issues are resolved satisfactorily and maintain records of customer interactions in the CRM system.7. Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction.8. Keep abreast of product updates, promotions, and company policies to provide up-to-date information to customers.9. Collaborate with team members and other departments to ensure a seamless customer experience.10. Adhere to company policies, procedures, and quality standards at all times.Qualifications:- Any Graduate is preferred- Prior experience in customer service or call center environment, preferably in an international voice process.- Excellent verbal and written communication skills in English.- Strong interpersonal skills and ability to interact effectively with customers and colleagues from diverse backgrounds.- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
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Field Sales Executive

Podobrace India Pvt Ltd

Corporate Sales Direct Sales FMCG Sales FMCG Beverages Field Sale
Job Title: Field Sales Executive - FMCG ProductsCompany: Podobrace India Pvt LtdLocation: Rampally Job Type: Full-TimeAbout Podobrace India Pvt Ltd:Podobrace India Pvt Ltd is not just a company; it's a journey towards better health and well-being. We are passionate about making a difference in people's lives by providing high-quality FMCG products that promote comfort and vitality.Job Description:Are you ready to embark on an exciting journey in the world of sales? We're looking for a dynamic Field Sales Executive to join our FMCG team at Podobrace India Pvt Ltd. If you thrive in a fast-paced environment, have a passion for sales, and love to win, this role is for you!Key Responsibilities: Sales Excellence: Drive sales of our FMCG products, meet and exceed targets, and contribute to our rapid growth. Customer Engagement: Build strong relationships with existing clients and develop new business opportunities. Product Expertise: Become a product expert, understanding our FMCG offerings inside-out and effectively communicating their benefits to customers. Market Insights: Stay updated on industry trends and market dynamics to identify opportunities and challenges. Territory Management: Manage your assigned territory efficiently, prioritize leads, and plan visits strategically. Feedback Loop: Gather valuable customer feedback and insights to help improve our products and services.Requirements: Passion for Sales: A burning desire to excel in a sales career and a proven track record of meeting or exceeding targets. Communication Skills: Excellent communication and interpersonal skills to engage effectively with customers. Positive Attitude: A can-do attitude and a drive to succeed in a competitive market. FMCG Experience: Prior experience in FMCG sales is a plus, but we also welcome fresh talent with a hunger to learn and grow. Two-Wheeler: A valid two-wheeler license and access to a two-wheeler is a must for this role.Benefits:
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Basic Computer Skills Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Hiring for 30 Tellecaller/customer support exectuvies Jobs in Rampally Hyderabad,Rampally Secunderabad for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Basic Computer skills etc.
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