Fresher Jobs in Lumding

We are looking for a dedicated Hotel Executive to join our team in Lumding. This is a full-time position suitable for individuals with 0 to 2 years of experience. If you are passionate about hospitality and customer service, we want to hear from you. **Key Responsibilities:**- **Guest Check-in and Check-out:** You will help guests with the check-in and check-out processes, ensuring a smooth and friendly experience. Your role will involve confirming bookings and handling guest inquiries efficiently.- **Customer Service:** Providing excellent customer service is key. You will address guests' needs and concerns promptly, creating a welcoming environment that encourages repeat visits.- **Record Management:** Maintaining accurate records of bookings, payments, and guest interactions is important. You will handle paperwork and ensure that all information is updated and organized.- **Assist in Hotel Operations:** You will support various hotel operations, including managing reservations and coordinating with housekeeping and maintenance staff to fulfill guest requirements.- **Complaint Resolution:** When guests face issues, you will be responsible for effectively addressing their complaints and ensuring their satisfaction.**Required Skills and Expectations:**- A minimum qualification of 12th standard is necessary.- Good communication skills, both verbal and written, are essential for interacting with guests.- Strong interpersonal skills to foster positive relationships with guests and team members.- Basic computer skills for managing bookings and records.- A positive attitude and willingness to learn about the hospitality industry. - Ability to work in a team and handle busy situations with composure.

Reach out to potential customers through cold calls, emails, and networking to generate leads and schedule meetings.Prepare and deliver engaging sales presentations to potential clients, showcasing our products and services effectively.Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.Conduct market research to identify new business opportunities and stay informed about industry trends and competitor activities.Work closely with the sales team and other departments to support sales initiatives and achieve overall company objectives.Stay updated on product knowledge, sales techniques, and industry developments to enhance sales effectiveness.