As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.
We are looking for 5 Tellecaller Posts in Thane West, with deep knowledge in Microsoft Excel,Phone Banking,Outbound Calling,Convincing Power,Domestic BPO,Voice Process,Marketing Communication,Negotiation Skills,Cold Calling,Outbound Sales,BPO Sales,Voice Support,Calling,Computer Skills,Tele Marketing,Telesales,Motivating Skill and Required Educational Qualification is : Higher Secondary, Secondary School
We are looking for 3 Telecaller Posts in ThaneKalyan West, with deep knowledge in Phone Banking, Outbound Sales, Business loan and Required Educational Qualification is : Higher Secondary,Other Bachelor Degree
Phone Banking Microsoft OfficeOutbound CallingDomestic BPOIT Enabled ServicesOutbound SalesTelecaller
Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Making recordings of all the sales phone calls and sales deals.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.
Phone Banking Microsoft OfficeOutbound CallingTelecaller
Convincing and coordination skills.Give a basic sales pitch to the students.Need to do cold callings and fix face to face appointmentsConverting leads into AdmissionsDaily Follow-up to the inquiries should be done without negligence.Call students from database generated and Leads Assigned Generating Walk-in by doing Follow up on Enquiry Assigned on Daily BasisDoing Data Entry in System as per Software and Maintaining Records.Maintain strong follow up with studentsMaintain accurate and complete student records.Lead generation through cold callingCounsel students and parents convert into admission.Enrolling students for courses offered by the company.Handling Inbound and Outbound calls, follow up on Enquiry and databaseUnderstand student requirement and guide the student to the right program fitting his / her requirementExplaining eligibility criteria, admission procedures, course structure, course details.