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Facilitator Female Jobs in Kolkata

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  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Inbound Outbound Customer Facilitator
Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person
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Facilitator (Only Females)

International Steam Research

  • 0 - 1 yrs
  • South Kolkata
Communication Facilitator
Job descriptionTeachers are responsible for the facilitation of 6 to 17 year agedchildren in a variety of electronic circuits and activities inschools. Teachers work as a team and are provided with curricula,supplies, and adequate training. Teachers should be able to create anengaging, well-paced experience for learners.Applicants must be female freshers with a Bachelors degree inElectronics with good communication and collaboration skills.Knowledge and understanding of components and troubleshooting in ahands-on practical session, flexibility to adjust activities/trainingsession to include participants of different ages; a thoroughknowledge of Electronics; a passion for teaching/facilitation;communication skills to conduct facilitating sessions in a clear andconcise manner is required and liking towards interacting withlearners in the age group of 6-17 years.Job Type: Full-timePay: 15,000.00 - 20,000.00 per month
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