Facilitator Job Vacancies in Kolkata

Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person

We are engage with all type of Telecom work. Our prime Client is NOKIA, Ericsson, VODAFONE, JIO etc. We need project coordinator for all of our mentioned client and the person should have knowledge of BTS / MW activity.

Job descriptionTeachers are responsible for the facilitation of 6 to 17 year agedchildren in a variety of electronic circuits and activities inschools. Teachers work as a team and are provided with curricula,supplies, and adequate training. Teachers should be able to create anengaging, well-paced experience for learners.Applicants must be female freshers with a Bachelors degree inElectronics with good communication and collaboration skills.Knowledge and understanding of components and troubleshooting in ahands-on practical session, flexibility to adjust activities/trainingsession to include participants of different ages; a thoroughknowledge of Electronics; a passion for teaching/facilitation;communication skills to conduct facilitating sessions in a clear andconcise manner is required and liking towards interacting withlearners in the age group of 6-17 years.Job Type: Full-timePay: 15,000.00 - 20,000.00 per month

We require sales person to attend to customers needs and facilitate their purchases and post sales services for our Retail store for Ladies Indo-Western garments.

We are looking for an experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service background. Responsibilities include: Responding to customer inquiries via phone, email, and other communication channelsJOB DETAILS:Location: Kolkata, Chandigarh, Delhi, FaridabadShift: US Shift (Night shift)Salary: 20,000 - 25,000Working Days: 5 daysWorking Hours: 7:00 PM- 5:00 AMRoles & Responsibilities:Resolving customer issues and complaints in a timely and professional mannerProviding customers with helpful information regarding products and servicesEnsuring customer satisfaction through effective problem-solvingGenerating reports and analysing customer feedback Qualifications:Requirements & Skills:3+ years of customer service experience.Excellent communication and problem-solving skills.Knowledge of customer service software, databases, and tools.Ability to work independently and as part of a team.Ability to multitask and prioritise tasks.Strong organisational and time management skills.Bachelors degree or equivalent experience preferred.Benefits:Food providedPaid sick timeAccommodation provided

We have vacant of 1 Sales Marketing Executive Job in Kolkata, Experience Required : 1 Year Educational Qualification : Secondary School Skill Direct Marketing, Field Marketing, Tele Marketing, Communicative English Facilitator etc.

Answers incoming customer calls and out going callsResponsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerUpdate customer information in the customer service database during and after each callWork with the management team to stay updated on product knowledge and be informed of any changes in company policiesImpact the companys bottom line by problem solving and turning frustrated clients into repeat customersVERY GOOD COMMUNICATION must know English.Night Shift