Female BPO Non Voice Process Jobs

We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.

We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- **Engaging with Customers:** It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- **Maintaining Records:** You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- **Handling Inquiries:** Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- **Meeting Targets:** You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.**Required Skills and Expectations:**- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.

Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time

We are looking for a confident and communication-skilled Telecaller to handle outbound and inbound calls, generate leads, follow up with clients, and support the sales team. The candidate should be persuasive, patient, and target-oriented.Make outbound calls to potential and existing customersHandle inbound inquiries and provide accurate informationGenerate leads and schedule meetings for the sales teamFollow up with clients for conversions and paymentsMaintain proper call records and update CRM/softwareExplain company services/products clearly to customersAchieve daily/weekly/monthly calling and conversion targetsHandle customer queries and resolve basic issuesCoordinate with internal teams for smooth execution

Non-Voice BPO jobs are a great opportunity for 12th pass freshers who want to start their career in the corporate sector without working in voice calling processes. In Noida, Gurgaon, and Delhi, many companies hire candidates for backend and non-voice support roles where communication happens through email, chat, or data processing instead of phone calls.The main responsibility of a Non-Voice BPO Executive is to handle customer queries through chat or email, maintain accurate records, and process data in company systems. Employees may also work on tasks such as data entry, order processing, document verification, and updating customer information in databases. Basic computer knowledge, typing skills, and understanding of MS Excel or MS Office are usually required for this role.Candidates should have good written communication skills in English, attention to detail, and the ability to follow company guidelines while completing tasks. Most companies provide training to freshers so they can understand the workflow and software used in the process.These jobs generally offer a salary between 15,000 to 30,000 per month depending on the company, shift, and experience. Non-Voice BPO roles also provide opportunities for career growth in areas like quality analysis, team leadership, and operations management within the BPO industry.

Key responsibilities:1. Make outbound calls: Reach out to potential customers or clients using a provided list of contacts.- Engage in conversation to promote products or services offered by the company.2. Handle inbound calls: Answer incoming calls from customers or clients who are seeking information or assistance.- Provide accurate and helpful information in a professional manner.3. Conduct cold calling: Reach out to prospective customers who have not shown interest in the company before.- Pitch products or services effectively to generate new leads or sales opportunities.4. Maintain call logs: Keep detailed records of all calls made or received for reporting and monitoring purposes.- Update customer information and follow-up actions as necessary.5. Follow script guidelines: Adhere to scripts provided by the company to ensure consistency in communication with customers.- Customize scripts as needed based on customer responses or inquiries.Required skills and expectations:- Strong communication skills: Ability to clearly convey information and build rapport over the phone.- Customer service orientation: Focus on meeting the needs and expectations of customers in a professional manner.- Basic computer skills: Proficiency in using software for call logging, customer information management, etc.- Willingness to learn: Openness to training and feedback to improve call handling and sales skills.- Positive attitude: Maintain a friendly and enthusiastic demeanor to engage customers effectively.

We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. **Updating Database**: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. **Responding to Inquiries**: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. **Meeting Targets**: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.