Job Summary:We are looking for a smart and customer-focused Account Executive to manage and strengthen relationships with our corporate clients. You will serve as the primary point of contact for assigned accounts, ensuring smooth operations, timely service delivery, and high customer satisfaction in our car rental and employee transportation services.Key Responsibilities:Act as the main liaison between the company and assigned corporate clientsHandle client queries, bookings, and transport requests professionally and promptlyMaintain accurate trip records, duty slips, and invoice backup for monthly billingEnsure timely MIS reporting, billing reconciliation, and resolution of disputesSupport the operations team in coordinating pickups, drops, and special requestsConduct regular review meetings with clients to gather feedback and identify upselling opportunitiesMonitor service performance (punctuality, driver behavior, vehicle condition) and address gapsAssist in the preparation and submission of monthly bills, usage reports, and SLAsBuild strong relationships to increase client retention and long-term businessKey Skills:Strong communication and interpersonal skillsAbility to manage multiple accounts and client expectations efficientlyProficiency in MS Excel, transport CRM/ERP systems, and basic accountingStrong organizational and problem-solving abilitiesProfessional approach and ability to handle client escalations calmlyQualifications:Graduate in Commerce / Business Administration (MBA or PGDM is a plus)25 years of experience in client servicing, account management, or back-office roles in transport/travel/hospitality/logisticsKnowledge of invoice handling, MIS reports, and fleet service coordinationPerks and Benefits:Performance-based incentivesMobile and internet allowanceCareer growth into Key Account Manager or Client Relationship Manager rolesExposure to top MNC clients and large corporate accounts