job summary:
we are looking for a smart and customer-focused account executive to manage and strengthen relationships with our corporate clients. you will serve as the primary point of contact for assigned accounts, ensuring smooth operations, timely service delivery, and high customer satisfaction in our car rental and employee transportation services.
key responsibilities:
act as the main liaison between the company and assigned corporate clients
handle client queries, bookings, and transport requests professionally and promptly
maintain accurate trip records, duty slips, and invoice backup for monthly billing
ensure timely mis reporting, billing reconciliation, and resolution of disputes
support the operations team in coordinating pickups, drops, and special requests
conduct regular review meetings with clients to gather feedback and identify upselling opportunities
monitor service performance (punctuality, driver behavior, vehicle condition) and address gaps
assist in the preparation and submission of monthly bills, usage reports, and slas
build strong relationships to increase client retention and long-term business
key skills:
strong communication and interpersonal skills
ability to manage multiple accounts and client expectations efficiently
proficiency in ms excel, transport crm/erp systems, and basic accounting
strong organizational and problem-solving abilities
professional approach and ability to handle client escalations calmly
qualifications:
graduate in commerce / business administration (mba or pgdm is a plus)
2–5 years of experience in client servicing, account management, or back-office roles in transport/travel/hospitality/logistics
knowledge of invoice handling, mis reports, and fleet service coordination
perks and benefits:
performance-based incentives
mobile and internet allowance
career growth into key account manager or client relationship manager roles
exposure to top mnc clients and large corporate accounts
Experience
2 - 3 Years
No. of Openings
2
Education
B.Com
Role
Accounts Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Sr.No. 38/4/1, office No.101, First Floor, kharadi Baypass RD, Opp. Hotel Radisson Blue, n