Role : TOC EngineerLocation : Gurugram Salary : 21,000 INR Net (Post all deductions)Shift : Rotational (24*7)Experience : FreshersQualification : BE / B-Tech / B.Sc (ECE, EEE, CS) 2019 to 2022 Job Responsibilities: - Provide Tier 1 technical support for diagnosing and resolving DWDM, SDH, Microwave and customer equipment issues. Engineer Transmission is responsible for real-time operations on various multi-technology, multi-service and multi-vendor cable or fiber networks. Responsible for Day-to-day technical support for ongoing network incidents and changes, ensuring clear communication to all parties and acting as the control point for escalation. Executing predefined tasks and measures, to prevent potential issues in the network Defining and measuring proactive service improvements to ensure continues quality increase. Knowledge, Skills, and Abilities: Fluent written & spoken English is a must. 0 to 3 years of technical experience in at least one of the following areas: maintenance, monitoring, designing, migrating, advanced field support Handling escalation matrix with Alarm monitoring team. Required knowledge and experience with the PSTN and traditional telephone switching systems. Knowledge and experience with network synchronization and timing distribution. Excellent interpersonal skills to work closely with external and internal teams Ability to work on-call and off-shift hours as required to support network and equipment maintenance, upgrades, and service interruptions.