Tower Operation Executive

Quess Corp

Role : TOC Engineer

Location : Gurugram

Salary : 21,000 INR Net (Post all deductions)

Shift : Rotational (24*7)

Experience : Freshers

Qualification : BE / B-Tech / (ECE, EEE, CS) 2019 to 2022

Job Responsibilities: -

· Provide Tier 1 technical support for diagnosing and resolving DWDM, SDH, Microwave and customer equipment

issues.

· Engineer Transmission is responsible for real-time operations on various multi-technology, multi-service and

multi-vendor cable or fiber networks.

· Responsible for Day-to-day technical support for ongoing network incidents and changes, ensuring clear

communication to all parties and acting as the control point for escalation.

· Executing predefined tasks and measures, to prevent potential issues in the network

· Defining and measuring proactive service improvements to ensure continues quality increase.

Knowledge, Skills, and Abilities:

· Fluent written & spoken English is a must.

· 0 to 3 years of technical experience in at least one of the following areas: maintenance, monitoring, designing,

migrating, advanced field support

· Handling escalation matrix with Alarm monitoring team.

· Required knowledge and experience with the PSTN and traditional telephone switching systems.

· Knowledge and experience with network synchronization and timing distribution.

· Excellent interpersonal skills to work closely with external and internal teams

· Ability to work on-call and off-shift hours as required to support network and equipment maintenance,

upgrades, and service interruptions.

Experience : 0 - 1 Years

No. of Openings : 20

Education : B.Tech/B.E

Role : TOC Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India