Tower Operation Executive

Quess Corp

role : toc engineer

location : gurugram

salary : 21,000 inr – net (post all deductions)

shift : rotational (24*7)

experience : fresher’s

qualification : be / b-tech / (ece, eee, cs) 2019 to 2022

job responsibilities: -

· provide tier 1 technical support for diagnosing and resolving dwdm, sdh, microwave and customer equipment

issues.

· engineer transmission is responsible for real-time operations on various multi-technology, multi-service and

multi-vendor cable or fiber networks.

· responsible for day-to-day technical support for ongoing network incidents and changes, ensuring clear

communication to all parties and acting as the control point for escalation.

· executing predefined tasks and measures, to prevent potential issues in the network

· defining and measuring proactive service improvements to ensure continues quality increase.

knowledge, skills, and abilities:

· fluent written & spoken english is a must.

· 0 to 3 years of technical experience in at least one of the following areas: maintenance, monitoring, designing,

migrating, advanced field support

· handling escalation matrix with alarm monitoring team.

· required knowledge and experience with the pstn and traditional telephone switching systems.

· knowledge and experience with network synchronization and timing distribution.

· excellent interpersonal skills to work closely with external and internal teams

· ability to work “on-call” and off-shift hours as required to support network and equipment maintenance,

upgrades, and service interruptions.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  B.E

• Role

  TOC Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office