Customer Support Job Vacancies in Mangalore

An Assistant Branch Manager (ABM) supports the Branch Manager by overseeing daily operations, ensuring excellent customer service, driving sales, and supervising staff to meet performance goals, acting as a key link between employees and upper management in retail, banking, or service locations. Core duties involve managing operations (cash, security), staff training/mentoring, handling escalated customer issues, and ensuring compliance with policies and regulations. Key ResponsibilitiesOperations Management: Oversee daily branch activities, manage cash/vault, ensure security, maintain facility standards, and act as backup manager when needed. Customer Service: Resolve complex customer complaints, build strong relationships, and ensure a welcoming environment. Staff Leadership: Recruit, train, coach, schedule, and evaluate branch personnel; foster team spirit and productivity. Sales & Business Growth: Implement sales strategies, promote products/services, meet targets, and identify opportunities to expand the customer base. Compliance & Risk: Ensure adherence to all laws, regulations, and company policies; implement fraud prevention measures. Reporting & Analysis: Assist with budgets, analyze performance metrics, and generate reports for management.

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.

We are looking for 39 Urgent Hiring for Air Ticketing Executive at Airports Posts in Belagavi, Mangalore, Kannur, Indore, Pune, Nagpur, Imphal, Dimapur, Rourkela, Jaipur, with deep knowledge in Air Ticketing Executive, Airport Staff, Airport Representative, Ground Staff, Front Desk Executive, Passport Checking Staff, Customer Relation Associate, Airport Executive, Cabin Crew, Air Traffic Controller, Airport Operation, Customer Support and Required Educational Qualification is : Higher Secondary, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree.

Job Openings for 200 Ticketing Checking Staff Jobs for Freshers in Ahmedabad, Nashik, Hubli, Mangalore, Madurai, Bangalore, Kolkata, Srinagar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management with Good knowledge in Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Airport Executive, Airline Customer Service, Aviation Security etc.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.