Customer Support Fresher Jobs in Hyderabad

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

We are seeking a dedicated and motivated Call Center Executive to join our dynamic team. This full-time position allows you to work from the comfort of your home. Freshers who meet the educational requirement of having passed the 12th grade are encouraged to apply.**Key Responsibilities:**- **Handle Incoming Calls**: Answer customer inquiries and provide information about products and services, ensuring a positive customer experience.- **Resolve Customer Issues**: Identify customer problems and work towards resolving them effectively, maintaining a calm and professional demeanor.- **Document Interactions**: Accurately log all customer interactions and issues in the system to ensure proper follow-up and communication.- **Respond to Emails and Chats**: Manage and respond to queries received through email and chat platforms, ensuring timely communication.- **Achieve Performance Targets**: Meet call volume and quality targets, contributing to the overall success of the team.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to interact effectively with customers. Basic computer skills are essential for navigating systems and documenting customer interactions. A positive attitude and strong problem-solving abilities are crucial to handle customer concerns calmly. Time management skills are necessary to handle multiple inquiries efficiently. Finally, a willingness to learn and adapt to new processes will help you thrive in this role. We are looking for someone who is committed to delivering excellent customer service and is ready to grow with our company.

As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. **Responding to Customer Inquiries**: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. **Resolving Issues**: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. **Maintaining Records**: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. **Providing Product Information**: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.

We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Hyderabad. In this role, you will be responsible for driving sales and building strong relationships within the assigned territory.**Key Responsibilities:**- **Customer Engagement:** Actively pursue potential customers and engage with them to understand their needs and present suitable products or services.- **Sales Presentations:** Conduct product demonstrations and presentations to showcase features and benefits effectively, helping customers make informed decisions.- **Market Research:** Gather market intelligence and competitive information, helping the company adjust its sales strategies and stay ahead.- **Lead Generation:** Identify and generate new leads through networking, conferences, and local events, ensuring a continuous flow of potential customers.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities, providing insights into sales performance and identifying areas for improvement.- **Collaboration:** Work closely with the sales team and other departments to ensure a seamless customer experience from initial contact to post-sale support.**Required Skills and Expectations:**Candidates should be male and possess strong communication and interpersonal skills, enabling them to connect effectively with customers. A basic understanding of sales principles and a willingness to learn are essential. You should be results-oriented and able to work independently while managing time effectively. The ideal candidate will show enthusiasm for sales and a proactive approach to problem-solving. A positive attitude and the ability to handle rejection gracefully are also important for this role.

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

We are looking for a dedicated and enthusiastic Female Customer Service Executive to join our team in Kukatpally. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Handle Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring clear communication to provide accurate information.- **Resolve Issues**: You will address customer complaints and provide solutions, working to ensure a positive customer experience and satisfaction.- **Maintain Records**: You will keep detailed records of customer interactions and transactions, which helps in tracking issues and improving service.- **Collaborate with Teams**: You will work with other departments to resolve customer issues effectively, ensuring that all inquiries are handled smoothly.- **Provide Support**: You will assist customers by understanding their needs and providing relevant product or service information to enhance their experience.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to effectively engage with customers. You should have good problem-solving abilities to handle various customer situations efficiently. Basic computer skills are essential for managing customer interactions and records. A friendly attitude and patience are important to understand customer needs and provide excellent service. Being a team player and willing to learn are also highly valued in this role.

1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

About Us:ManKind24Store is a dynamic organization dedicated to empowering the global Muslim community through innovative solutions and services. We believe in creating a work environment that balances productivity with spiritual and personal well-being, allowing our employees to grow and thrive.Job Summary:We are seeking a highly motivated and detail-oriented Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity to work from home and contribute to a meaningful cause.Responsibilities:Provide excellent customer service and respond to customer inquiriesResolve customer issues in a timely and professional mannerCollaborate with teams to resolve customer issuesConfirm order details, verify customer information, and submit monthly reportsWorking Hours:2 hours/day, excluding 30 minutes before and after each obligatory 5 prayersFlexible work arrangements, with the option to work from homeFridays: special day with breaks during the day and afternoon, with optional night workSundays: optional, choose to take the day off or work voluntarilyBenefits:Profit Sharing: Receive a percentage of our profits, ranging from 2.74% to 32.88%, based on your role and performanceFlexible Work Arrangements: Enjoy flexible 2-hour workdays, with the option to work from homeProfessional Growth Opportunities: Develop new skills and advance your career with our comprehensive training and development programsSpiritual Fulfillment: Be part of a team that is dedicated to empowering the global Muslim community, and find meaning and purpose in your workEarnings:30,000 - 70,000 per month (approx.), handling 500-1000 orders of 1,000-5,000 value6.85% profit sharingSpecial Offers:Additional funds from Musaeidin Almuhtajin NGOs Muslim youngsters financial support categoryOpportunities to establish your own startup and become a seller on Mankind24Stores multivendor e-commerce website after 100 working daysEligibility:Only Muslims are eligible to applyAge: 18 or aboveRequirements:Excellent communication skillsBasic computer skillsAttention to detailAbility to work independently and manage time effectivelyHow to Apply:If you are a motivated and detail-oriented individual who is passionate about making a positive impact, please apply for this exciting opportunity. Visit our career page to learn more and submit your application: (link unavailable)Join Our Team:At ManKind24Store, we are committed to creating a work environment that balances productivity with spiritual and personal well-being. Join us and be part of a team that is dedicated to empowering the global Muslim community.

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

We are hiring Customer Support enthusiastic and confident candidates with good English communication skills for our growing team.If you are passionate about talking to people, have a positive attitude, and are ready to learn, this is the right place for you!Salary & Benefits:Attractive salary package + performance-based incentives.Training and growth opportunities.Friendly work environment.Requirements:Good communication skills in English (mandatory).Freshers and experienced candidates are welcome.Basic computer knowledge preferred.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We are seeking a dynamic and customer-focused individual to join our Customer Service team, responsible for handling queries related to Wealth Management, Demat accounts, and Trading services. The role involves resolving customer issues via calls, emails, and chat, ensuring a seamless and positive customer experience. The ideal candidate will have a strong background in financial services, exceptional problem-solving abilities, and the ability to navigate complex client concerns with professionalism and efficiency. This role requires close collaboration with internal stakeholders, senior leadership, and high-net-worth clients to ensure timely and effective resolution of issues while maintaining the highest standards of client satisfaction. Assist customers with account-related queries, trade executions, fund transfers, portfolio updates, and system navigation. Guide customers in using online trading platforms, mobile apps, and portals. Investigate, analyze, and resolve complex client concerns in a timely and professional manner. Collaborate with internal teams, including Relationship Managers, Operations, Risk, to address and resolve issues effectively. Maintain knowledge of products, market updates, regulatory changes (SEBI, NSDL/CDSL), and internal processes. Prepare and present detailed reports to senior leadership on escalation trends, root causes, and resolution effectiveness. Maintain up-to-date knowledge of industry trends, regulatory changes, and best practices in wealth management and client service. Drive continuous process improvement initiatives to enhance service delivery and client satisfaction. Strong understanding of wealth management products, services, and regulatory landscape. Exceptional communication and interpersonal skills, with the ability to engage effectively with high-net-worth clients and senior executives. Proven track record of handling complex client escalations and delivering successful resolutions. Strong analytical and problem-solving skills with attention to detail. Ability to work in a fast-paced, high-pressure environment while maintaining a client-centric approach.

Needs of best performers from India as a team member.

Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward

Job Title: Customer Support Executive USA (Freshers)Location: Hyderabad, India (Relocation Required)Shift: Night Shift (US Central Time)Gender Preference: Male candidates preferredNo. of Vacancies: 4Job Description:AWATAC Group is excited to announce 4 openings for the position of Customer Support Executive USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization.As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team.Responsibilities: Provide outstanding customer support to clients in the USA through various communication channels. Manage inquiries related to logistics and shipping operations. Resolve customer issues and concerns efficiently and professionally. Collaborate with internal teams to ensure the timely and accurate delivery of services. Maintain professionalism and a high level of customer satisfaction in all interactions.Requirements: Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field). Strong English communication skills (both written and verbal). Solid understanding of logistics and shipping principles. Ability to thrive in a fast-paced, dynamic work environment. Willingness to work night shifts (US Central Time). Open to relocating to Hyderabad for the role.

As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.