Array ( [0] => customer-support [1] => hyderabad ) 100+ Customer Support Fresher Jobs in Hyderabad | Latest Vacancies
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Customer Support Fresher Jobs in Hyderabad

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Field Sales Executive

Synaxis Informatic Tech Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Retail Sales Product Sales Outbound Sales Customer Relationship Customer Support Field Sales
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Hyderabad. In this role, you will be responsible for driving sales and building strong relationships within the assigned territory.**Key Responsibilities:**- **Customer Engagement:** Actively pursue potential customers and engage with them to understand their needs and present suitable products or services.- **Sales Presentations:** Conduct product demonstrations and presentations to showcase features and benefits effectively, helping customers make informed decisions.- **Market Research:** Gather market intelligence and competitive information, helping the company adjust its sales strategies and stay ahead.- **Lead Generation:** Identify and generate new leads through networking, conferences, and local events, ensuring a continuous flow of potential customers.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities, providing insights into sales performance and identifying areas for improvement.- **Collaboration:** Work closely with the sales team and other departments to ensure a seamless customer experience from initial contact to post-sale support.**Required Skills and Expectations:**Candidates should be male and possess strong communication and interpersonal skills, enabling them to connect effectively with customers. A basic understanding of sales principles and a willingness to learn are essential. You should be results-oriented and able to work independently while managing time effectively. The ideal candidate will show enthusiasm for sales and a proactive approach to problem-solving. A positive attitude and the ability to handle rejection gracefully are also important for this role.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Hyderabad
Customer Relationship Air Ticketing Ticket Booking Airport Supervisor Airline Operations Airport Operation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Airport Ticketing Hospitality Customer Service Basic Computer Skills Personality Development Cargo Handling Aviation Security Ground Staff Activities Direct Sales
We are looking for an enthusiastic Airport Representative to join our team in Hyderabad. This is a full-time position suitable for candidates with little to no experience. You will play a key role in providing excellent service to travelers at the airport.As an Airport Representative, your key responsibilities will include:- **Customer Assistance**: You will greet passengers, help with check-in procedures, and guide them through the airport for a seamless travel experience.- **Information Services**: You will provide information about flights, terminal facilities, and travel processes, ensuring passengers have the knowledge they need.- **Problem Resolution**: You will assist in resolving passenger issues, such as lost luggage or flight delays, by coordinating with airline staff and ensuring timely communication.- **Ticketing Support**: You will help with ticket issues, including changes, cancellations, and new bookings, ensuring a smooth process for travelers.Required skills and expectations for this role include:- Strong communication skills to interact confidently with customers and colleagues.- A friendly and professional demeanor, which is vital for providing excellent service.- Basic problem-solving abilities to handle customer inquiries and challenges effectively.- Willingness to work in a fast-paced environment and adapt to changing situations.- Knowledge of airport operations is a plus but not mandatory; training will be provided.We are looking for someone who is motivated, eager to learn, and ready to contribute positively to the team.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Customer Support Inbound Voice Process BPO International Voice Process Voice Process Good Communication Skills Customer Support Voice Process
Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Kukatpally Hyderabad
Customer Relationship Customer Care Customer Support
We are looking for a dedicated and enthusiastic Female Customer Service Executive to join our team in Kukatpally. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Handle Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring clear communication to provide accurate information.- **Resolve Issues**: You will address customer complaints and provide solutions, working to ensure a positive customer experience and satisfaction.- **Maintain Records**: You will keep detailed records of customer interactions and transactions, which helps in tracking issues and improving service.- **Collaborate with Teams**: You will work with other departments to resolve customer issues effectively, ensuring that all inquiries are handled smoothly.- **Provide Support**: You will assist customers by understanding their needs and providing relevant product or service information to enhance their experience.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to effectively engage with customers. You should have good problem-solving abilities to handle various customer situations efficiently. Basic computer skills are essential for managing customer interactions and records. A friendly attitude and patience are important to understand customer needs and provide excellent service. Being a team player and willing to learn are also highly valued in this role.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Hyderabad
Excellent Communication Interpersonal Skills Customer Support Hospitality Skills Problem Solving Manpower Handling Decision-Making Ability Teamwork Co-ordination Grooming Presentation Skills Ground Staff Cabin Crew Air Ticketing Executive Flight Attendant
As a Cabin Crew member based in Hyderabad, you will play a vital role in ensuring the safety and comfort of passengers during flights. Your responsibilities will include:- **Ensuring Passenger Safety**: You will be responsible for briefing passengers on safety procedures and ensuring that safety equipment is functioning properly.- **Delivering Excellent Customer Service**: Interacting with passengers to meet their needs, answer queries, and provide assistance throughout the flight is a key part of your role.- **Serving Meals and Beverages**: You will be required to serve food and beverages to passengers, ensuring that their in-flight experience is pleasant and enjoyable.- **Handling Emergencies**: In case of emergencies, you will be trained to act quickly and effectively to ensure the safety of all passengers and crew members.- **Maintaining Cleanliness**: Keeping the cabin area clean and organized is important. You will help in managing the cabins tidiness before, during, and after each flight.- **Collaborating with Team Members**: Working closely with fellow crew members to coordinate duties and ensure a smooth flight experience is essential.To excel in this role, you should possess strong communication skills and a friendly demeanor to interact with diverse passengers. A professional appearance and the ability to remain calm under pressure are important. Being a team player with a positive attitude and a willingness to learn will also enhance your performance as a Cabin Crew member. A minimum education of 12th grade is required, and prior experience in customer service is a plus, though not mandatory.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Customer Support Inbound Voice Process Voice Process Chat Support
1. Begumpet: 125 Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (15000 Take Home) + Incentives.Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.2. Pocharam: Voice 60 + 40 Non Voice Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/GraduatesLanguages: Excellent communication skills in English, HindiSkills Set: V4Experience: Freshers/ExperienceLanguages Required: English & HindiSalary Packages: Fresher/Experience (14000 Take Home) + Incentives.Location: PocharamTransport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.Duties and Responsibilities Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers. Determines requirements by working with customers. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).
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Jobs by Popular Location

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Telephone Handling BPO Voice Inbound Calls Cold Calling Hindi BPO Chat Support Good Communication Skills
The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.
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  • 0 - 6 yrs
  • Hyderabad
Communication Digital Communication Customer Support Agent
About Us:ManKind24Store is a dynamic organization dedicated to empowering the global Muslim community through innovative solutions and services. We believe in creating a work environment that balances productivity with spiritual and personal well-being, allowing our employees to grow and thrive.Job Summary:We are seeking a highly motivated and detail-oriented Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. This is a fantastic opportunity to work from home and contribute to a meaningful cause.Responsibilities:Provide excellent customer service and respond to customer inquiriesResolve customer issues in a timely and professional mannerCollaborate with teams to resolve customer issuesConfirm order details, verify customer information, and submit monthly reportsWorking Hours:2 hours/day, excluding 30 minutes before and after each obligatory 5 prayersFlexible work arrangements, with the option to work from homeFridays: special day with breaks during the day and afternoon, with optional night workSundays: optional, choose to take the day off or work voluntarilyBenefits:Profit Sharing: Receive a percentage of our profits, ranging from 2.74% to 32.88%, based on your role and performanceFlexible Work Arrangements: Enjoy flexible 2-hour workdays, with the option to work from homeProfessional Growth Opportunities: Develop new skills and advance your career with our comprehensive training and development programsSpiritual Fulfillment: Be part of a team that is dedicated to empowering the global Muslim community, and find meaning and purpose in your workEarnings:30,000 - 70,000 per month (approx.), handling 500-1000 orders of 1,000-5,000 value6.85% profit sharingSpecial Offers:Additional funds from Musaeidin Almuhtajin NGOs Muslim youngsters financial support categoryOpportunities to establish your own startup and become a seller on Mankind24Stores multivendor e-commerce website after 100 working daysEligibility:Only Muslims are eligible to applyAge: 18 or aboveRequirements:Excellent communication skillsBasic computer skillsAttention to detailAbility to work independently and manage time effectivelyHow to Apply:If you are a motivated and detail-oriented individual who is passionate about making a positive impact, please apply for this exciting opportunity. Visit our career page to learn more and submit your application: (link unavailable)Join Our Team:At ManKind24Store, we are committed to creating a work environment that balances productivity with spiritual and personal well-being. Join us and be part of a team that is dedicated to empowering the global Muslim community.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Relationship Technical Services Customer Support English Language Inbound Process Good Communication Customer Calling Voice Process
Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Hyderabad
Good Communication Skills Basic Computers
We are hiring Customer Support enthusiastic and confident candidates with good English communication skills for our growing team.If you are passionate about talking to people, have a positive attitude, and are ready to learn, this is the right place for you!Salary & Benefits:Attractive salary package + performance-based incentives.Training and growth opportunities.Friendly work environment.Requirements:Good communication skills in English (mandatory).Freshers and experienced candidates are welcome.Basic computer knowledge preferred.
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Hyderabad
Customer Support Client Servicing Relationship Manager
We are seeking a dynamic and customer-focused individual to join our Customer Service team, responsible for handling queries related to Wealth Management, Demat accounts, and Trading services. The role involves resolving customer issues via calls, emails, and chat, ensuring a seamless and positive customer experience. The ideal candidate will have a strong background in financial services, exceptional problem-solving abilities, and the ability to navigate complex client concerns with professionalism and efficiency. This role requires close collaboration with internal stakeholders, senior leadership, and high-net-worth clients to ensure timely and effective resolution of issues while maintaining the highest standards of client satisfaction. Assist customers with account-related queries, trade executions, fund transfers, portfolio updates, and system navigation. Guide customers in using online trading platforms, mobile apps, and portals. Investigate, analyze, and resolve complex client concerns in a timely and professional manner. Collaborate with internal teams, including Relationship Managers, Operations, Risk, to address and resolve issues effectively. Maintain knowledge of products, market updates, regulatory changes (SEBI, NSDL/CDSL), and internal processes. Prepare and present detailed reports to senior leadership on escalation trends, root causes, and resolution effectiveness. Maintain up-to-date knowledge of industry trends, regulatory changes, and best practices in wealth management and client service. Drive continuous process improvement initiatives to enhance service delivery and client satisfaction. Strong understanding of wealth management products, services, and regulatory landscape. Exceptional communication and interpersonal skills, with the ability to engage effectively with high-net-worth clients and senior executives. Proven track record of handling complex client escalations and delivering successful resolutions. Strong analytical and problem-solving skills with attention to detail. Ability to work in a fast-paced, high-pressure environment while maintaining a client-centric approach.
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Communication Organizational Skills Human Resource Database Management Recruitment & Telant Acqiu Recruitment & Talent Acquisition Administrative Support Customer Support Financial Administration
As a Human Resource Executive, your responsibilities will include overseeing all aspects of the HR department such as recruitment, onboarding, training and development, employee relations, performance management, and payroll processing. You will also be responsible for maintaining employee records, managing benefits programs, and ensuring compliance with labor laws and regulations.To excel in this role, you must have excellent communication skills to effectively interact with employees, management, and external partners. Strong organizational skills are also essential to manage multiple tasks and deadlines efficiently.
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Good Communication Skills Management Skills Customer Management Customer Support
Needs of best performers from India as a team member.
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Marketing Sales Process Voice Process Customer Support Cold Calling Call Center
Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Begumpet Hyderabad
Freight Forwarding Customer Support Proficiency in English Email Support International Voice Customer Service Customer Handling
Job Title: Customer Support Executive USA (Freshers)Location: Hyderabad, India (Relocation Required)Shift: Night Shift (US Central Time)Gender Preference: Male candidates preferredNo. of Vacancies: 4Job Description:AWATAC Group is excited to announce 4 openings for the position of Customer Support Executive USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization.As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team.Responsibilities: Provide outstanding customer support to clients in the USA through various communication channels. Manage inquiries related to logistics and shipping operations. Resolve customer issues and concerns efficiently and professionally. Collaborate with internal teams to ensure the timely and accurate delivery of services. Maintain professionalism and a high level of customer satisfaction in all interactions.Requirements: Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field). Strong English communication skills (both written and verbal). Solid understanding of logistics and shipping principles. Ability to thrive in a fast-paced, dynamic work environment. Willingness to work night shifts (US Central Time). Open to relocating to Hyderabad for the role.
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Professional Communication English Faculty Customer Support Issue Resolution Internal Communication Technical Services Inbound Process
Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955
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Voice Process Calling Customer Calling Customer Care Customer Support
Job Description: TelecallerWe are seeking a motivated and results-driven Telecaller to join our legal services team.The ideal candidate will be responsible for handling client calls, providing informationabout our legal services, and ensuring excellent customer support.Job Title:TelecallerDepartment:Legal ServicesKey Responsibilities: Make outbound calls to potential clients to inform them about legal services offered. Handle inbound queries related to legal services and redirect calls to the appropriatelegal advisors. Maintain a record of calls and client interactions in the database. Schedule appointments and follow-up calls for legal consultations. Support the legal team by gathering client details and preliminary information. Ensure professional and polite communication at all times. Meet daily and weekly targets related to call volume and client engagement.Required Skills: Excellent verbal communication skills in English and regional languages. Basic knowledge of legal terminology and services (preferred). Good listening and interpersonal skills. Proficiency in MS Office and CRM software. Ability to handle pressure and meet targets. Customer-centric attitude.Qualifications:Minimum HSC/Graduate in any stream. Prior experience in telecalling, especially in legal orrelated services, is an advantage.Work Environment:This is a full-time, office-based position. The role may involve rotational shifts and weekendwork as per business requirements.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Good Communication Customer Support Air Ticketing Executive Ground Staff Cabin Crew Ground Management Ground Operation Flight Attendant Air Hostess Time Management Problem Solving
An Air Ticketing Executive is responsible for booking airline tickets, assisting passengers with travel arrangements, and managing flight reservations. The role involves using airline reservation systems, providing fare information, and ensuring accurate ticketing and travel documentation for customers.Key ResponsibilitiesBook domestic and international airline tickets for passengers.Assist customers with flight schedules, fares, and travel information.Issue, reissue, and cancel airline tickets as required.Handle airline reservation systems such as GDS (Global Distribution Systems).Prepare and verify travel documents and itineraries.Assist passengers with seat selection, baggage information, and special requests.Manage refunds, ticket changes, and rescheduling requests.Maintain accurate booking records and customer details.Coordinate with airlines and travel agencies for ticketing services.Provide customer support for travel-related queries.Required SkillsGood communication and customer service skillsKnowledge of airline ticketing proceduresBasic computer and reservation system knowledgeAttention to detailProblem-solving abilityTime management skillsEducational Qualification10+2 or Graduation from a recognized board or university.Diploma or certification in Aviation, Travel & Tourism, or Ticketing (preferred).ExperienceFreshers can apply for entry-level ticketing positions.Experience with airline reservation systems like Amadeus, Galileo, or Sabre is an advantage.Work EnvironmentAirportsTravel agenciesAirline reservation officesTourism and travel companiesCareer OpportunitiesAir Ticketing ExecutiveReservation ExecutiveTravel ConsultantSenior Ticketing ExecutiveTicketing SupervisorSalary (India Approx.)Fresher: 18,000 30,000 per monthExperienced: 35,000 50,000+ per month depending on company and experience
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Cargo Operations Cargo Handling Cargo Executive Cargo Logistics Operations Logistics Executive Logistics Manager Documentation Compliance Import export Customer Support Coordinator Customer Service Coordinator Freight Forwarders Freight Management Freight Manager
Job OverviewAn Air Cargo Executive is responsible for managing air cargo operations, ensuring timely, safe, and compliant handling of shipments. The role involves coordination between airlines, freight forwarders, ground staff, and customs authorities to facilitate smooth cargo movement. The Air Cargo Executive ensures operational efficiency, documentation accuracy, and high customer satisfaction.Key Responsibilities Cargo OperationsManage the booking, handling, and tracking of air cargo shipments.Ensure proper storage, labeling, and palletization of cargo.Coordinate loading and unloading of cargo with ground handling staff.Handle special cargo types, including perishable, hazardous, and oversized shipments.Monitor cargo movement to prevent delays or discrepancies. Documentation & CompliancePrepare and verify airway bills, invoices, and other shipping documents.Ensure compliance with IATA, DGCA, and international cargo regulations.Maintain accurate records of shipments, deliveries, and cargo transactions.Coordinate with customs authorities for import/export clearance.Implement safety, security, and quality control measures. Customer Service & CoordinationCommunicate with clients, freight forwarders, and vendors regarding cargo status.Resolve customer queries, complaints, and special shipment requests.Provide updates and reports to management on cargo operations and performance metrics.Collaborate with airline, warehouse, and ground staff to ensure smooth cargo flow. Reporting & AdministrationMaintain daily operational logs and shipment records.Prepare reports on cargo volumes, revenue, and operational issues.Assist in planning and optimizing cargo schedules and resources.Monitor inventory of cargo equipment and supplies.Skills & CompetenciesTechnical Skills:Proficiency in cargo management software (e.g., CHAMP, CargoSpot, IBS, Amadeus Cargo).Knowledge of air cargo handling, documentation, and logistics.Understanding of regulatory compliance and safety procedures.Soft Skills:Excellent communication and interpersonal skills.Strong customer service orientation.Problem-solving and decision-making abilities.Teamwork and coordination skills.Attention to detail and accuracy.Additional Attributes:Adaptability to work under pressure and meet tight deadlines.Physical stamina for occasional cargo handling on-site.Willingness to work in shifts, including nights and weekends.Educational QualificationsMinimum: Bachelors degree in Logistics, Supply Chain Management, Aviation, or related field.Preferred: Diploma in Air Cargo Management or Freight Forwarding.Certifications: IATA Cargo Handling Training or equivalent is an advantage.ExperienceEntry Level: Freshers with knowledge of logistics and air cargo operations may apply.Experienced: 06 years of experience in air cargo operations, freight forwarding, or logistics preferred.Work EnvironmentAirport terminals, cargo handling facilities, and offices.Shift-based schedules, including nights, weekends, and public holidays.Frequent coordination with multiple stakeholders in a fast-paced environment.
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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12th Pass Freshers For Tele Counselor

Creative Consultant & Contractor

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Cold Calling BPO Voice Telephone Handling Inbound Calls Hindi BPO Chat Support Good Communication Skills
As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.
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12th Pass Freshers For Cabin Crew

Cloud Careers Services

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Hyderabad
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability Cabin Crew
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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