Customer Experience Manager Jobs

As a Visual Merchandiser, you will play a key role in creating an engaging and attractive shopping experience for customers. Your creativity and eye for detail will help present products beautifully and effectively.**Key Responsibilities:**- **Store Layout Design:** Plan and design store layouts to optimize product displays and customer flow, ensuring an appealing atmosphere that encourages purchases.- **Merchandise Display:** Create and maintain visually appealing merchandise displays that highlight key items and promotions, capturing customer interest and attention.- **Seasonal Updates:** Update displays according to seasonal themes and promotions, ensuring that the store remains fresh and aligned with marketing strategies.- **Collaboration:** Work closely with the marketing team to incorporate branding and advertising initiatives into visual displays, reinforcing the overall brand message.- **Inventory Management:** Assist in managing product inventory on the sales floor, ensuring that items are well-stocked and appropriately displayed.**Required Skills and Expectations:**Candidates should have a creative mindset and strong attention to detail. A background in visual merchandising or related fields, with 5 to 10 years of experience, is essential. Strong communication and teamwork skills are expected, as you will collaborate with various departments. The ability to understand customer behavior and preferences is crucial for creating effective displays. Also, proficiency in design software will be beneficial. A proactive attitude and the ability to adapt to changing trends and store needs is essential for success in this role.

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

The Shop Manager will be responsible for overseeing the daily operations of the store in Gondiya, India. This role requires 6-11 years of experience and a 12th pass education. Key responsibilities include managing inventory, supervising staff, and ensuring customer satisfaction. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work well under pressure. This position requires a male candidate for full-time, office-based work.

The candidate should have good communication skills and possess leadership skills.The candidate is able to work on customer satisfaction.

Key Responsibilities:1. Contact customers with overdue payments: You will be responsible for contacting customers with outstanding payments through phone calls and emails.2. Negotiate payment plans: You will negotiate and set up payment plans with customers who are unable to make full payments at once.3. Maintain accurate records: It is essential to keep detailed records of all communication with customers regarding payments.4. Follow up on payment commitments: You will follow up with customers to ensure they stick to their payment commitments and deadlines.5. Report on collection progress: Provide regular reports on collection progress to the management team.Required Skills and Expectations:1. Excellent communication skills: You should have strong verbal and written communication skills to effectively communicate with customers.2. Strong negotiation skills: Ability to negotiate payment plans and agreements with customers.3. Attention to detail: It is important to maintain accurate records and follow up on payment commitments.4. Proven experience in collections: Previous experience in a similar role with a proven track record of successfully collecting payments.5. Ability to work independently: You should be able to work independently and meet targets set by the management team.

Roles & ResponsibilitiesMale is preferableBENGALURU is preferable Develop comprehensive construction project plans, including timelines, resource allocations and procurement strategies. Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications. Knowledge in budgeting and financial management and cost effectiveness. Risk management, Critical thinking and Trouble shooting Evaluate and select contractors and subcontractors based on qualifications, experience. Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders. Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved. Manage construction project documentation, including contracts, permits, drawings and change orders. Conduct regular meetings to facilitate communication, address challenges and to meet project objectives. Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks. Implement and enforce safety protocols and ensure compliance with local building codes and regulations. Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures. Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.Required skills and qualifications A bachelor's degree in civil engineering, construction management, or a related field. A total experience 20+ years in construction & construction of High Rise building 12+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget. Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context. Excellent project management skills, including effective planning, organising and prioritising tasks. Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics. Strong leadership and communication skills to manage project teams and stakeholders. Proficiency in construction management software, project scheduling tools and cost estimation software. Familiarity with sustainable construction practices and green building certifications.

Seeking a Sales Recruiter in Kolkata South with 0-1 years of experience and 12th pass education. The role involves interviewing candidates, utilizing market knowledge to source top talent, building relationships with potential hires, and using sales experience to attract and close candidates. Problem-solving skills, sales techniques, teamwork, networking, and customer service are essential for success in this role. Time management is crucial for juggling multiple recruitment processes efficiently, while lead generation and presentation skills will be utilized to attract top talent. The Sales Recruiter will also be responsible for cold calling potential candidates and maintaining clear communication throughout the recruitment process. Work from the office full-time in a collaborative environment.

The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.

Urgent requirement Showroom Only male Seat 04Only experience Post Sales executive or sales manager Salary 10k to 20k Location Dhanbad

ITI FITTER DIPLOMA WITH 3 YEARS INDIAN EXPERIENCE OR 2 YEARS GULF EXPERENCE ( GCC)SALARY 1600 PLUS OT10 HRS DUTYACCOMODATION FREEMOB 9074215109IMMEDIATE DEPARTURE

We have vacant of 10 Marketing Manager Jobs in Churu, Sikar, Jhunjhunu, Hanumangarh, Sri Ganganagar, Bikaner, Nagaur, Experience Required : 3 Years Educational Qualification : B.A, Other Bachelor Degree Skill Customer Experience Manager, Direct Marketing, Advertising, Product Marketing, Channel Development etc.

- Define, map and optimise the endtoend customer experience across all touch-points (in-store, online, events, membership clubs) for The Slow Draws cigar and saltmalt offerings.- Monitor key metrics (e.g., customer satisfaction, Net Promoter Score, repeat purchase rate) and use insights to drive improvements.- Develop and execute a community strategy: building a loyal, engaged community of cigar connoisseurs and saltmalt enthusiasts.- Foster both online (social media, forums, membership platforms) and offline (club events, tastings, brand gatherings) community experiences.- Curate and produce engaging content (stories of craft, tastings, lifestyle features, behind-the-scenes of production) aligned with the premium brand identity.- Organise and host community events (tastings, masterclasses, brand partner experiences) to reinforce brand loyalty and connect members with the brands ethos.- Serve as the voice of the customer/community internally capture feedback, sentiment, ideas from the community and share with product, operations, marketing teams.- Analyse community and customer data (behaviour, preferences, churn, engagement) to identify opportunities for improving product, experience, service or membership.- Ensure members/customers receive responsive, high-touch service befitting a premium brand: respond to queries, issues, feedback in a timely professional manner.- Develop and maintain relationships with high-value customers, influencers, brand ambassadors; manage recognition and loyalty programmes to reward them.- Work closely with sales/retail, product development, operations, marketing teams to ensure community and customer experience initiatives are integrated into overall business strategy.- Identify and execute strategic brand partnerships or collaborations (e.g., luxury lifestyle brands, premium spirit clubs, cigar lounges) that enhance The Slow Draws community offering.- Manage the community and customer-experience budget: planning events, content initiatives, ambassador programmes, community tools and platforms.- Maintain documentation of community strategy, campaign outcomes, membership metrics and feedback loops, enabling continuous optimisation.

Job Openings for 10 Carpenter Jobs with minimum 1 Year Experience in Abu Dhabi, UAE, having Educational qualification of : 12th Pass, 10th Pass with Good knowledge in Customer Experience etc.

Sales Head- FMCG-Experience in Beverages is mandatory.As the Head of Sales, you will be tasked with developing and executing sales strategies to achieve revenue targets, expand market share, and maximize profitability. You will lead and mentor the sales team, set sales targets, and oversee the sales process from prospecting to closing deals. To handle entire North east states.

We are seeking a dynamic and customer-focused individual to join our Customer Service team, responsible for handling queries related to Wealth Management, Demat accounts, and Trading services. The role involves resolving customer issues via calls, emails, and chat, ensuring a seamless and positive customer experience. The ideal candidate will have a strong background in financial services, exceptional problem-solving abilities, and the ability to navigate complex client concerns with professionalism and efficiency. This role requires close collaboration with internal stakeholders, senior leadership, and high-net-worth clients to ensure timely and effective resolution of issues while maintaining the highest standards of client satisfaction. Assist customers with account-related queries, trade executions, fund transfers, portfolio updates, and system navigation. Guide customers in using online trading platforms, mobile apps, and portals. Investigate, analyze, and resolve complex client concerns in a timely and professional manner. Collaborate with internal teams, including Relationship Managers, Operations, Risk, to address and resolve issues effectively. Maintain knowledge of products, market updates, regulatory changes (SEBI, NSDL/CDSL), and internal processes. Prepare and present detailed reports to senior leadership on escalation trends, root causes, and resolution effectiveness. Maintain up-to-date knowledge of industry trends, regulatory changes, and best practices in wealth management and client service. Drive continuous process improvement initiatives to enhance service delivery and client satisfaction. Strong understanding of wealth management products, services, and regulatory landscape. Exceptional communication and interpersonal skills, with the ability to engage effectively with high-net-worth clients and senior executives. Proven track record of handling complex client escalations and delivering successful resolutions. Strong analytical and problem-solving skills with attention to detail. Ability to work in a fast-paced, high-pressure environment while maintaining a client-centric approach.

Sales Executive...salary Negotiable

Most Store Manager job adverts follow a similar pattern. They'll contain the following information: An overview of the role An overview of the company A summary of the Store Manager's responsibilities A list of requirementsCompensation remuneration, other benefits, and perks (sometimes)Application instructionsThe company overviews and compensation are for your information only, to make sure you know exactly what you're applying for. If you're happy with what you see here, it's time to get your resume in shape!The list of requirements is the most important section to focus on. Try to cover as many of these points as possible when you tailor your resume. Have a look at the responsibilities section, too, and note any that are currently missing from your resume. If you can tie in some of the responsibilities to achievement-oriented bullets, you're onto a winner. Finally, make sure you follow any instructions given at the end of the posting before you send off your application!Store Manager job description an example Store Manager role overviewYou will be required to:Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer baseEnsure customer needs are met, complaints are resolved and service is quick and efficientEnsure all products and displays are merchandised effectively to maximize sales and profitabilityForecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areasCompany overview: Acme Corp is a retailer specializing in luxury electronic goods. We are a market leader in our sector, with 150 stores across the US employing over 400,000 staff. Our teams are built on a commitment to customer service, integrity, and a belief in the power of technology. Store Manager responsibilities and duties Manage store operational requirements by scheduling and assigning employeesRecruit, select, orient and train employeesMaintain results by coaching, counseling and disciplining employeesPrepare annual budget, schedule expenditure, analyze variances and initiate corrective actionsIdentify current and future customer requirements by establishing rapport with potential and existing customersEnsure availability of merchandise and marketing products in store Secure merchandise by implementing security systems and measuresProtect employees and customers by providing a safe and clean store environmentMaintain the stability and reputation of the store by complying with legal requirementsProvide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absentManage all controllable costs to keep operations profitableManage stock levels and make key decisions about inventory controlAnalyze sales figures, forecast future sales and interpret trends to facilitate planningEnsure standards for quality, customer service, and health and safety are metRespond to customer complaints and commentsOrganize special promotions, displays and eventsUpdate colleagues on business performance, new initiatives, and other pertinent issuesMaintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doingInitiate changes to improve the business, e.g. revising opening hours to ensure the store can compete .

KA is a fast-growing retail brand committed to delivering an exceptional customer experience. We are looking for a passionate and experienced Store Manager to lead our Mumbai store and ensure efficient day-to-day operations.