51

Customer Engineer Job Vacancies in Delhi NCR

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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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  • 2 - 8 yrs
  • 2.3 Lac/Yr
  • Rohini Sector 1 Delhi
Component Replacement Diagnostic Tools Print Quality Calibration Problem-solving Hardware Repair Customer Service Troubleshooting Software Installation
We are looking for a skilled Computer & Printer Hardware Engineer responsible for diagnosing, repairing, and maintaining desktops, laptops, printers, and related peripherals. The ideal candidate should have strong troubleshooting skills, technical knowledge of hardware components, and the ability to provide onsite and in-shop support. Key ResponsibilitiesDiagnose and repair desktop, laptop, and printer hardware issuesInstall, configure, and upgrade hardware componentsTroubleshoot laser printers, inkjet printers, barcode printers, and thermal printersPerform chip-level or board-level repair (if required)Install operating systems, drivers, and softwareNetwork printer setup and sharing configurationPreventive maintenance and servicing of devicesMaintain service reports and job recordsProvide customer support and technical guidance Required Skills & QualificationsDiploma/ITI/Bachelors in Computer Hardware, IT, or related fieldKnowledge of printer mechanisms (HP, Canon, Epson, Brother, etc.)Understanding of motherboard, SMPS, RAM, SSD/HDD installationBasic networking knowledge (LAN, IP setup)Ability to use diagnostic tools and multimetersGood communication and customer handling skills Preferred Skills (Optional)Experience with thermal or POS printersKnowledge of CCTV or networking devicesField service experienceAbility to handle multiple repair tasks efficiently
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  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Delhi
Industrial Sales B2B Sales Industrial Product Sales Plant Machinery Packaging ETL Tool Construction Engineering Communication MS Office CRM Tools Customer Relationship
Location: Okhla Phase 1, New DelhiJob Description:We are looking for a results-driven Industrial Sales Professional to promote and sell our range of industrial products and solutions to B2B clients. The candidate will be responsible for achieving sales targets, building long-term customer relationships, and identifying new business opportunities within the industrial sector.Key Responsibilities:Develop and manage relationships with industrial clients, distributors, and key decision-makers.Generate new business leads through market research, cold calls, and client visits.Understand customer needs and recommend appropriate products or solutions.Achieve assigned sales targets and contribute to company growth.Prepare and present proposals, quotations, and technical specifications.Coordinate with internal teams (operations, logistics, accounts) to ensure smooth order execution.Maintain accurate records of client interactions and sales activities in CRM.Participate in industry exhibitions, trade shows, and networking events.Provide market feedback on pricing, competition, and emerging trends.Required Skills & Qualifications:Bachelors degree in Engineering, Science, or Business (preferred).Of experience in industrial product sales / B2B sales (machinery, tools, packaging, construction, or engineering sectors preferred).Strong communication and negotiation skills.Self-motivated, target-oriented, and able to work independently.Willingness to travel as required.Good knowledge of MS Office and CRM tools.Riya Mishra 8370014003
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PLM Engineer

Computronics System Pvt. Ltd.

  • 3 - 6 yrs
  • Gurgaon
Teamcenter Engineering PLM Consultant Presales Executive Solution Consultant NX Solid Edge ERP Auto CAD Designer Customer Success Executive Technical Sales Product Positioning IT Technical Support Engineer
We are looking for a PLM Engineer with 3-6 years of experience in Gurugram. The role involves working with Teamcenter Engineering, NX, Solid Edge, ERP, and Auto CAD Designer to provide technical support, pre-sales activities, solution consulting, and customer success. The ideal candidate should have a background in IT, strong communication skills, and the ability to effectively position products. A graduate degree is required for this full-time position based in the office.
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Customer Success Executive Jobs For Freshers - Noida

Rising Next Move India Private Limited

  • Fresher
  • 8.0 Lac/Yr
  • Noida
Customer Engineer Saas CRM Software Client Onboarding
HIRING CUSTOMER SUCCESS RECRUIT CRMHiring Partner: NEXT MOVE INDIA hr@nextmoveindia.in 9511141033 / 9696503868 www.nextmoveindia.in Company: Recruit CRMRecruit CRM is a leading Product SaaS company registered in the US, Ireland, Dubai, and India, proudly serving over 1,700+ Executive Search and Recruitment Firms across 100+ countries.With a phenomenal 40% Year-on-Year growth and a global team of 150+ professionals, Recruit CRM is recognized as a global industry leader in recruitment software solutions. Eligibility:We are inviting 2025 / 2026 pass-out graduates from the following streams to apply:B.Sc IT / BBA / M.Sc / MBA / B.Tech. / BCA and other equivalent fields Role: Customer Success (Full-Time) Location: Fully Remote (Work From Home) Joining: Immediate Compensation Details:Training Period (6 Months): 20,000 per month stipend 42.5 hours per weekPost-Training (Full-Time): Designation: Associate Customer Success CTC: 8,00,000 per annum(6,00,000 Base Salary + 2,00,000 Yearly Performance Pay) Key Highlights: Opportunity to work with a global SaaS leader. Exposure to international clients in 100+ countries. Career growth in Customer Success & Client Management. Remote work flexibility with a global work culture. Job Description: Apply Here:Hiring Partner:NEXT MOVE INDIA Higher Education & Placement Provider Group 9511141033 / 9696503868 www.nextmoveindia.in
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Ups Service Engineer

Global Power Technologies

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 95
UPS Systems Problem-solving Diagnostic Testing Equipment Maintenance Field Service Customer Service Safety Procedures Technical Documentation
Install and commission UPS systems and batteries.Perform preventive and corrective maintenance.Diagnose and repair electrical/electronic faults.Provide technical support and service reports.Follow safety and quality standards.
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Communication Typing Customer Support
We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females
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Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Sales Call Customer Calling Calling Executive Microsoft Excel Vyapar Estimation & Billing Engineer Bills Payable Bills Receivable Quotation Executive Inventory Manager
Job Type: Full-Time Experience: 1-3 Years Preferred Salary: Based on ExperienceKey Responsibilities:Conduct industrial cold calling to potential clients and follow up on inquiries.Prepare and send quotations, invoices, and bills using Vyapar Application.Manage customer database and maintain follow-up records.Handle emails, Excel sheets, and computer-based documentation.Coordinate with internal teams for order processing and dispatch updates.Check customized materials dimensions as per our requirementsRequired Skills:Excellent communication skills (Hindi & English preferred).Strong ability in industrial B2B calling and client follow-up.Proficiency in MS Excel, Email, and Vyapaar App.Basic knowledge of billing, quotations, and inventory entries.Ability to manage administrative and sales coordination tasks independently.
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Technical Support Support Technician Professional Communication Ticketing Executive Data Management Diploma Electronic Ups Service Engineer Solar Technician Advance Excel Customer Engineer
We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!
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  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Customer Relationship Inside Sales Engineer
Job Title: Inside Sales Executive (Domestic & International)Company: Galactic Client ServicesProcess: US Market Sales ConsultantLocation: Phase IV, Gurugram, Haryana 122015Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Night Shift (07:00 PM 04:30 AM)Interview Mode: VirtualInterview Time: 08:00 PM 11:00 PMWork Days: Monday to FridayWeekly Off: Alternate Saturdays off during the probation period; both Saturdays & Sundays off post-probationJob Description:Galactic Client Services is hiring Inside Sales Executives for its domestic and international outbound sales process, primarily focused on the US market. The role requires experienced sales professionals capable of driving high-quality customer interactions and conversions during night shifts.Key Responsibilities:Engage with potential clients in the US market through outbound calling.Effectively pitch products/services and convert leads into sales.Maintain CRM entries and ensure timely follow-ups.Meet or exceed defined sales targets and KPIs.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: 12 years of experience in International BPO or outbound US sales process.Age Limit: 18 to 35 years.Gender: Open to Male & Female candidates.Language Skills: Fluent in English.Compensation & Benefits:Salary: Up to 45,000 (based on experience and performance)Perks & Benefits:Performance-based incentivesBoth-side cab facility provided by the companyMeal allowanceAnnual increment and appraisal policyOpportunities for career growthSupportive work environment
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Field Sales Executive

Recruweb resources private limited

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Delhi
Technical Sales Corporate Sales CRM Sales Field Sales Field Marketing Diploma Electronic Diploma Engineer Customer Management Lead Generation Marketing Communication b2c Marketing Management Skills Channel Sales MIS Preparation Conversion Technician Conversion Operator Fuel Operator Direct Sales Agency Sales
Company Advantek Fuel Systems PositionSales executive/Asst Manager sales &MarketingProducts New CNG Gensets, Dual fuel CNG kits for Gensets, CNG & LNG Conversion kits for diesel vehicles.LocationGhaziabad, Pune and BengaluruQualificationDegree/diploma in Mechanical/Automobile EngineeringExperience 3 to 4 year experience in sales of Gensets to Dealers, Direct Customers.Preference will be given to candidates having experience in Genset sales and marketingJob descriptionSales of Genset and systems, CNG & LNG conversion kits, Dual fuel Genset kitsCalculation of buyer load requirements,recom ratingsAppointment of dealers for Gensets sales interritoryDealers/Job descriptionFollow company customer management systems,CRMSales plan preparation,achievement of targetsData preparation,Mis generationRegistrationsCommunication with customers, marketing, and channel management. Follow company customer management The job requires extensive travel and achievement of targets 0 days/month
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Installation Engineer Fresher

Fleek Enterprises LLP

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Faridabad
Customer Relationship Communication
Perform site surveys to assess installation requirements and determine the optimal placement of equipment.Install and configure Jio AirFiber outdoor units (OODU), indoor units (IDU), routers, and other necessary hardware according to company guidelines and safety standards.Ensure proper alignment and signal strength for optimal network performance.Troubleshoot installation issues and resolve technical challenges effectively.Educate customers on the usage and basic maintenance of the Jio AirFiber service and equipment.Complete all necessary documentation accurately and in a timely manner, including installation reports and customer acceptance forms.Adhere to all safety regulations and company policies during installations.Maintain a professional and courteous demeanor while interacting with customers.Collaborate with other Jio teams to ensure a smooth and efficient service delivery process.Stay updated on the latest Jio AirFiber technology and installation procedures.
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  • Fresher
  • Sampla Bahadurgarh
Sales Engineer Communication Skills Customer Satisfaction Field Service
Service engineer and salesman field service
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Project Manager (Full Time)

Vdm Job Consultancy

  • 15 - 16 yrs
  • 6.0 Lac/Yr
  • Dwarka Sector 8 Delhi
Knowledge in Electrical Engineer Project Execution Project Planning Utility Maintenance Preventive Maintenance Customer Management Service Delivery Team Handling Contractual Tendering
Background related electrical department
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Sector 81 Faridabad
Corporate Sales Field Sales Customer Management Sales B2B Sales Marketing
Job Title: Sales Engineer (Field Job)Location: FaridabadSalary: 15,000 - 18,000 per monthJob Description: We are looking for a dynamic and skilled Sales Engineer for a field-based role in Network and Hardware Engineering. The ideal candidate will be responsible for promoting and selling our network and hardware products, as well as providing technical support to clients. You will work closely with the sales team and clients to understand their requirements and offer suitable solutions.Responsibilities:Conduct field visits to meet potential and existing customersUnderstand customer requirements and provide tailored product solutionsProvide technical support and demonstrate product capabilitiesCreate and present product presentations and proposalsHelp in installation, configuration, and troubleshooting of hardware/network systemsMaintain strong relationships with clients and ensure customer satisfactionMeet sales targets and report performance to the sales managerQualifications:B.Tech in Network and Hardware Engineering or ITI in Network and Hardware Engineering (Essential)Knowledge of networking and hardware productsStrong communication and interpersonal skillsAbility to understand customer needs and provide technical solutionsWillingness to travel for field visitsPrior experience in sales/technical support (preferred but not mandatory)Skills:Strong technical knowledge of networking and hardware solutionsSales and negotiation skillsProblem-solving abilitiesAbility to work independently and as part of a teamGender required only male How to Apply: Interested candidates can send their resumes to 9311286928 also talenthub@econtroldevices.com.Note:This is a field-based role, so candidates should be comfortable with traveling within the assigned area.We are looking for self-motivated individuals who are passionate about technology and sales.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Faridabad
Technical Sales B2B Sales Customer Handling OEM Sales Industrial Sales
We are looking for an energetic and target-oriented Sales Executive to drive sales growth and develop strong client relationships. The Sales Executive will be responsible for identifying new business opportunities, promoting the companys products or services, and converting leads into customers. The candidate with excellent communication and negotiation skills and a passion for achieving sales goals in a competitive market is highly preferred.
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Hiring For Sales Engineer/SR. Engineer

JOB24by7 Recruitment Consultancy Services

  • 3 - 5 yrs
  • 5.5 Lac/Yr
  • Noida
Costing Sales Engineer Sales Sales Management Technical Skills Customer Management Coordination Team Work Team Leader Leadership Time Management Negotiation STL Commercial Negotiations Sales Order Files Filling Documentation Tender Management FOS Cost Management Cost Estimation Document Management Customer Inspection Customer Service Commercials Finance Management Payment Systems Testing Client Management Commissioning SAP Report Maintenance Report Management
Key Responsibilities : Costing -:- Arranging technical clarification from customer for tendering queries. Coordination with Tendering Team for timely & techno-commercially correct offer submission. Offer optimization before negotiation Approach & Negotiation -:- Accompany STL for techno-commercial negotiations wherever possible. Coordinate with Customer for his techno-commercial compliance wherever required or advised by STL. Sales Order Files -:- Filling & compiling Design input, Negotiation Sheet, Tender Document, FOS with final costing and all ISO related documents. Coordination with OMG for SO creation. Advance Payment -:- Coordinate for reciept of advance from cutomer as per PO terms. Drawing Approval -:- Coordination with Design for on time drawing submission incorporating all negotiated design inputs. Ensuring timely drawing approval. Ensuring timely release of drawing for planning, procurement & manufacturing. Customer Inspection -:- Coordinate with OMG & manufacturing for customer inspection. Attend all consultant & custome in absence of STL during inspection. Bank Guarantee -:- Get Bank Guarantee format from the customer. Get above format approved from finance department. Coordinate with finance for timely submission of BG. Retrieval of expired BGs from the customer as per input from finance and handing over to finance. Commercial -:- Ensure collection of all commercial documents & compliance as per inputs from the finance. Ensure submission of all documents to client, needed for release of payments as per PO terms. Tracking & follow up for the payment. Erection,Testing & Commissioning -:- Coordinate with client for expected shedule of ETC. Ensure our customer care meets the client requirement Coordinate with Customer Care for commissioning & final handing over report along with feedback for our and client records. SAP Updation -:- Updation of all ECL & sales data in SAP for monthly reports.
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Application Engineer

Porous Materials Inc

  • 5 - 10 yrs
  • Noida
Technical Knowledge Of Scientific Instruments Machine Design Customer Relatiosnhip Sales Knowledge Solidworks
The Application Engineer is responsible for providing technical support and expertise for scientific instruments. They must be knowledgeable in machine design and able to assist customers in understanding how the instruments work. The Application Engineer is also expected to cultivate strong relationships with customers and provide exceptional service to ensure satisfaction and retention.Key responsibilities include:1. Conducting product demonstrations and trainings for customers to showcase the capabilities of the instruments.2. Collaborating with the sales team to identify customer needs and customize solutions to meet those requirements.3
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
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  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Delhi
Customer Support IT Support Engineer Technical Support Executive Software Troubleshooting Ticketing Tool
Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc
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Customer Support IT Support Engineer Technical Support Executive Software Troubleshooting Ticketing Tool
Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Cce CA Call Center Executive Sales Customer Support Engineer Customer Services Walk in
Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsRequirements and skillsPrevious experience in a customer support roleTrack record of over-achieving quotaStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multitask, set priorities and manage time effectively
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