Customer Calling Job Vacancies in Howrah

As a Customer Relationship Executive, your main responsibility will be to build and maintain strong relationships with customers. You will handle outbound and inbound calls, focusing on customer retention through strategic communication techniques. Additionally, you may be required to provide customer service support similar to roles in airport ground staff or aviation. The ideal candidate should have excellent communication skills, be able to handle pressure well, and have a customer-centric approach to problem-solving. A 12th pass education level is required, with 0-1 years of experience in a similar role. This is a full-time position based in Howrah, working from the office.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions