Collection Process Job Vacancies in Mumbai

US Collection Executive - Night ShiftJob Brief: We are seeking a proactive and detail-oriented US Collection Executive to manage rent collections and follow up on overdue payments from tenants in the United States. This role involves making collection calls, drafting formal notices, managing collection data, and ensuring timely reporting. The ideal candidate will have experience in U.S. billing practices and a strong understanding of customer payment processing.

Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Required Telecaller & Fileld executive for Debt Recovery.

Hope you are doing well. I am Vaishali HR from Enlist Management.We have openings for Field Collection Executive The following are the job details :* Company name : Enlist Management Pvt Ltd.* Position : Field collection executive* Location : Goregaon (MUMBAI)* Qualification : 10th/12th/any degree * Skills : Good Communication Skills , Basic Excel , Punctuality , Coordinate with team, Risk Management , Debt Recovery Agent, , Filed Collection Experiences, Banking collection, Card and loan collection, Payment collection * Experience : Min 6 months or 2 yrs in Banking Collection ( DRA certificate is not mandatory )

Responsibilities:1.Account Monitoring and Identification:Monitor customer accounts to identify overdue payments and potential issues. Analyze payment history and identify trends. 2.Customer Communication and Negotiation:Contact customers via phone, email, or mail to discuss overdue amounts and payment options. Negotiate payment plans and settlements. Explain billing statements and address customer inquiries. 3.Debt Recovery and Resolution:Work with customers to resolve billing disputes and errors. Implement strategies to encourage timely payments. Maintain accurate records of all communications and actions. 4.Compliance and Reporting:Ensure compliance with all relevant laws and regulations. Maintain accurate records of customer interactions and collection efforts. Generate reports on collection performance and account status. 5.Customer Service:Provide excellent customer service and maintain a positive customer experience. Address customer concerns and complaints promptly and professionally.

collections ,voice process

Roles and ResponsibilitiesResponsible for chasing outstanding invoices from customers of our clients.Contact overdue customers and chases for payment in accordance with rules set by the engagementProactively collect and escalate overdue accounts and ensures customer payment to termsDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesDesired Skills:Must have Experience in Fresher and Experience (BPO and non BPO) both can applyMust have experience on Tele-collection/Tele performance in internationalDebt collection /recovery experience is a plusGood Communication & Verbal skillsProficient Negotiation skillsExperience: 0 to 7 Years

Vacancies exist for the following Designation : Senior Team LeaderMandatory - Collection outbound B2B Team Leader CTC - max 42k inhandRequired Immediate joinerLocation: Thane Interested candidates may drop their resumes/CVs

Good Knowledge of loan collections, debt recovery, or related roles within the banking sector is essential. Experience in managing a collections team is preferred. Optimize recovery processes to minimize losses and maximize returns. Ensure compliance with legal and regulatory requirements in the recovery process.Coordinate legal actions, including filing cases and liaising with external legal teams. Oversee the evaluation and management of recovery team all over the company. Recovery vendor management, Team leadership,Negotiate with defaulting customers for settlements and repayment plans. Facilitate discussions to achieve mutually beneficial agreements, Documentation and Record Keeping, Collaborate with internal departments such as legal, risk management, and operations. Establish and monitor key performance indicators for the recovery team. Maintain effective communication with defaulting customers to facilitate resolution.Handle customer inquiries and concerns professionally.

Process audit qualification Education: A bachelors degree in accounting, finance, business administration, or a related field. Certifications: Professional certifications: as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Fraud Examiner (CFE), or Certified Process Professional (CPP) preferred Audit Experience: Prior experience in auditing, internal auditing, risk management, or compliance of over 5 years preferred. Experience with audit methodologies, techniques, and tools is required.Roles and responsibilities 1. Process Evaluation: Assessing the efficiency, effectiveness, and compliance of organizational processes and procedures against established standards, policies, and regulations.2. Audit Planning: Developing audit plans, including scope, objectives, and methodology, based on risk assessment and organizational priorities.3. Data Collection: Gathering and analyzing relevant data, documentation, and evidence to evaluate process performance and identify areas for improvement.4. Risk Identification: Identifying and assessing risks related to process deficiencies, errors, fraud, non-compliance, and other potential issues.5. Internal Control Assessment: Reviewing internal controls to ensure adequacy, reliability, and adherence to best practices, and recommending enhancements as needed.6. Documentation Review: Examining process documentation, including policies, procedures, manuals, and guidelines, to ensure accuracy, completeness, and alignment with organizational objectives.7. Root Cause Analysis: Investigating root causes of process inefficiencies, errors, or non-compliance issues, and recommending corrective actions to address underlying problems.8. Reporting and Communication: Preparing audit findings, observations, and recommendations in clear and concise reports, and communicating results to relevant stakeholders, including management and process owners.

Opening in All Leading International call center all over Mumbai. We required candidates with excellent command over Spoken English and Comfortable with Rotational and Night shifts . Call Or WhatsApp Mangesh All openings are work from Office OnlyLocation: Malad / Goregaon / Thane / Vikrhroli / Airoli / Vashi / Powai / Andheri / BhayanderProcess: Customer Service / Sales / Collection / Webchat / Email Shifts: UK / US / Australian Salary: 15k to 60k (Depends on Relevant Experience (BPO)We are Hiring HSC Passed with minimum 6 months experience / Graduate Fresher or Experience We have Opening in Airline Process, Banking Process, Telecom Process, Healthcare Process, Utility Process , Travel Process, E Commerce Process, Social Media Process, Age Criteria : 18yrs to 50yrs ( Depends on the relevant experience and Companies )Transport : Provided Please Note : No opening for Back Office or Data Entry We need candidates with excellent command over spoken English Call or WhatsAppMangesh

collection process, freshers and experienced both can apply, BPO customer service,sales, retention,collection experience can also apply

Lead Generation ProcessLodha/RunwalRounds of Interview 2Versant 5Workings Days 6 days working any 1 day off rotational.Sunday is not fixed off.Working Hours 9 hours shift including 1 hours breakSalaries: Fresher 16000 IN HANDExperienced 25000 IN HANDExperience Fresher/ExperiencedInsurance Process- HDFCInsurance, HDFC, Freshers can apply any BPO sales experience for minimum 6 monthsPreferred, Average Communication skills, Salary range: 13k-16k CTC, 6 days working,Rotational week offs, Immediate Joiners, shift timing-10 to 7pmInsurance Process- Tata Motor Finance Limited (TMFL), Freshers can apply any BPO sales experience for minimum 6 monthsPreferred, Average Communication skills, Salary range: 12k-15k CTC, 6 days working,Rotational week offs, Immediate Joiners, shift timing-10 to 7pm

International ProcessUS based collection process,Shift Time - 5:30 PM to 10 AM (night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience -Fresher and Experience (BPO and non BPO) both can applySalary - Fresher - 236000/- (15+2+1), Non BPO experience - 252000/- (17+2+1), BPO CS 269000/-(18+2+1), BPO sales, retention, collection exp - 290000 (20+2+1), collection experience over 1 year upto 350000/- (25+2+1) post approval.Lead generation process,Shift Time - 24/5Week Off - 2 Fixed week off Sat/Sun6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - 1 year BPO experience mandate or Sales experience mandateSalary - upto 25+1+1.

Greetings Univertec Solutions Job Title: Team Lead (Collections)Location: Navi Mumbai (Mahape)Salary -20,000 to 25,000 per monthEligibility Criteria1. Should know throughput calculation like attrition, shrinkage.2. Should have handled minimum 15 to 20 agents as team lead.3. Should handle the team weekly reviews and encourage team to meet organizational goals .4. Responsible for staff retention within the team.5. Should be aware of KRAS, KPIS.6. Should be from collection background handling financial products (Insurance, PL, other loans etc)7. Should have Role Experience: Minimum 1 -2 Years Nil-Pause.Interview Timings:10 am to 5 pm (Monday - Saturday)Interview Location: Univertec Solutions 1103-06, Technocity IT Premises, Sector X- 5/3, T.T.C. Industrial Area, Mahape, Navi Mumbai,

Greetings from Epicenter Technologies !! We are currently hiring freshers for Domestic and international BPO For Customer Service Executive.Eligibility1) HSC Fresher can apply.2) Graduate Fresher can apply.3) Need Good English.4) Age Limit is 18-34yrs.Domestic Shift - 7am to 11pm.Any 9 hour's shift.Week-off- 1 Rotational week offs.International Shift - 5pm to 10am Any 9 hour's shift.Any 2 Rotational week offs.