Collection Process Fresher Jobs in Mumbai

Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Required Telecaller & Fileld executive for Debt Recovery.

Responsibilities:1.Account Monitoring and Identification:Monitor customer accounts to identify overdue payments and potential issues. Analyze payment history and identify trends. 2.Customer Communication and Negotiation:Contact customers via phone, email, or mail to discuss overdue amounts and payment options. Negotiate payment plans and settlements. Explain billing statements and address customer inquiries. 3.Debt Recovery and Resolution:Work with customers to resolve billing disputes and errors. Implement strategies to encourage timely payments. Maintain accurate records of all communications and actions. 4.Compliance and Reporting:Ensure compliance with all relevant laws and regulations. Maintain accurate records of customer interactions and collection efforts. Generate reports on collection performance and account status. 5.Customer Service:Provide excellent customer service and maintain a positive customer experience. Address customer concerns and complaints promptly and professionally.

Roles and ResponsibilitiesResponsible for chasing outstanding invoices from customers of our clients.Contact overdue customers and chases for payment in accordance with rules set by the engagementProactively collect and escalate overdue accounts and ensures customer payment to termsDocument customer interactions into systemMaintain a ledger as part of the credit teamPerforms basic reconciliationsFollow control and compliance regulationsMaintain accurate and up to date customer details and account recordsAble to communicate with key stakeholders across different levels in a manner that leads to desired outcomesDesired Skills:Must have Experience in Fresher and Experience (BPO and non BPO) both can applyMust have experience on Tele-collection/Tele performance in internationalDebt collection /recovery experience is a plusGood Communication & Verbal skillsProficient Negotiation skillsExperience: 0 to 7 Years

Opening in All Leading International call center all over Mumbai. We required candidates with excellent command over Spoken English and Comfortable with Rotational and Night shifts . Call Or WhatsApp Mangesh All openings are work from Office OnlyLocation: Malad / Goregaon / Thane / Vikrhroli / Airoli / Vashi / Powai / Andheri / BhayanderProcess: Customer Service / Sales / Collection / Webchat / Email Shifts: UK / US / Australian Salary: 15k to 60k (Depends on Relevant Experience (BPO)We are Hiring HSC Passed with minimum 6 months experience / Graduate Fresher or Experience We have Opening in Airline Process, Banking Process, Telecom Process, Healthcare Process, Utility Process , Travel Process, E Commerce Process, Social Media Process, Age Criteria : 18yrs to 50yrs ( Depends on the relevant experience and Companies )Transport : Provided Please Note : No opening for Back Office or Data Entry We need candidates with excellent command over spoken English Call or WhatsAppMangesh

collection process, freshers and experienced both can apply, BPO customer service,sales, retention,collection experience can also apply

Lead Generation ProcessLodha/RunwalRounds of Interview 2Versant 5Workings Days 6 days working any 1 day off rotational.Sunday is not fixed off.Working Hours 9 hours shift including 1 hours breakSalaries: Fresher 16000 IN HANDExperienced 25000 IN HANDExperience Fresher/ExperiencedInsurance Process- HDFCInsurance, HDFC, Freshers can apply any BPO sales experience for minimum 6 monthsPreferred, Average Communication skills, Salary range: 13k-16k CTC, 6 days working,Rotational week offs, Immediate Joiners, shift timing-10 to 7pmInsurance Process- Tata Motor Finance Limited (TMFL), Freshers can apply any BPO sales experience for minimum 6 monthsPreferred, Average Communication skills, Salary range: 12k-15k CTC, 6 days working,Rotational week offs, Immediate Joiners, shift timing-10 to 7pm

International ProcessUS based collection process,Shift Time - 5:30 PM to 10 AM (night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience -Fresher and Experience (BPO and non BPO) both can applySalary - Fresher - 236000/- (15+2+1), Non BPO experience - 252000/- (17+2+1), BPO CS 269000/-(18+2+1), BPO sales, retention, collection exp - 290000 (20+2+1), collection experience over 1 year upto 350000/- (25+2+1) post approval.Lead generation process,Shift Time - 24/5Week Off - 2 Fixed week off Sat/Sun6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - 1 year BPO experience mandate or Sales experience mandateSalary - upto 25+1+1.

Greetings from Epicenter Technologies !! We are currently hiring freshers for Domestic and international BPO For Customer Service Executive.Eligibility1) HSC Fresher can apply.2) Graduate Fresher can apply.3) Need Good English.4) Age Limit is 18-34yrs.Domestic Shift - 7am to 11pm.Any 9 hour's shift.Week-off- 1 Rotational week offs.International Shift - 5pm to 10am Any 9 hour's shift.Any 2 Rotational week offs.