Collection Agent Job Vacancies in Tirupati

URGENT HIRING - TELE CALLING COLLECTION EXECUTIVES Location: TirupatiOpen Positions (Total: 50) Tamil - 20 Kannada - 20 Malayalam - 10

Position: Collection Officer / Assistant ManagerExperience: Minimum 2 years in Collections (from any Bank, NBFC, BFSI, etc.)Qualification: Graduate / Post Graduate / MBAAge Limit: Up to 30 yearsJob Responsibilities:1. Portfolio Allocation:Allocate portfolios to vendors based on past performance trends and Field Officers (FOs) availability.Ensure adequate manpower capacity for the portfolio.2. Case Reviews & Assignments:Review cases with FOs and Team Leaders (TL) and assign work based on disposition codes.3. Vendor Coordination:Coordinate with agency resources for call planning to improve resolutions.Provide necessary support to agencies on difficult cases.4. Receipt Book & Repo Kits Management:Allocate and periodically audit receipt books and repo kits.5. Agency Billing Management:Ensure agency billing closure within 60 days of the work completed month.6. Repo Case Management:Obtain prior approvals in repossession cases and assist agencies with repo-related issues.Manage customer service issues and escalations related to collections/repossessions.7. Legal Coordination:Work with the legal team to initiate legal action against chronic defaulters.Handle cases involving enforcement agencies for claims against the company.8. Bucket (BKT) Resolution:Track and review BKT resolutions at the agency and FO levels.Ensure flow rates to the next BKT are restricted for the locations managed.9. Team Management:Remove non-performing FOs and recruit and train new team members as needed.10. Discrepancy Management:Discuss receipt book discrepancies with the agency and ensure measures are in place to prevent recurrences.Required Skills:Excellent communication and negotiation skills.Strong coordination and team management capabilities.Good understanding of the collections and repossession processes.Problem-solving abiliti