Follow up with customers via calls, emails, and visits for payment collection.Maintain and update records of invoices and customer accounts.Monitor accounts to identify outstanding debts and take appropriate actions.Resolve billing and payment issues efficiently.Negotiate repayment plans and ensure adherence to agreed terms.Prepare daily, weekly, and monthly collection reports.Coordinate with internal teams (sales, finance, customer support) for account reconciliation.Escalate unresponsive or problematic accounts to senior management.Maintain a professional and courteous approach with customers at all times.
Key Responsibilities:Help with loading and unloading goods or materials.Assist in arranging and organizing items in the workplace.Move items and help set things up as needed.Keep the work area clean and tidy.Follow safety rules and company guidelines.Support skilled workers or supervisors with their tasks.Perform any other tasks assigned by the supervisor.
Follow up with customers via phone, email, and field visits to collect overdue paymentsMaintain accurate records of collection activitiesResolve customer queries and negotiate payment plans if requiredAchieve monthly collection targetsCoordinate with internal departments for account reconciliation