Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers. In addition, they may be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables. Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status