As a Collection Executive, you will play a crucial role in managing and collecting payments from clients. Your work will help ensure that our company maintains strong financial health through timely collection efforts.Key Responsibilities:- Contact Clients for Payment: You will reach out to clients via phone or email to remind them of outstanding payments, maintaining a polite and professional tone.- Maintain Accurate Records: It will be your responsibility to accurately document all interactions with clients and track payment statuses in our system.- Resolve Disputes: When clients have concerns regarding their bills, you will need to address and resolve these issues promptly and effectively.- Negotiate Payment Plans: If clients are unable to pay their bills in full, you will discuss and set up suitable payment plans, ensuring compliance with company policies.- Regular Reporting: You will prepare and submit regular reports on outstanding accounts to the management, helping them understand current financial status.Required Skills and Expectations:Candidates should possess a minimum of 1 to 2 years of experience in collections or a related field. A 12th-grade education is essential. Graduates and those familiar with collection software will have an added advantage. You must have strong communication skills, enabling you to interact effectively with clients. A good understanding of financial processes and customer service is necessary, alongside problem-solving skills to handle disputes efficiently. As this position is office-based in Lucknow, applicants must be willing to work from the office.