Client Servicing Executive 12th Pass Jobs in Gurgaon

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives.

Answering Customer Inquiries: CSRs respond to customer inquiries and provide accurate information about products or services.Resolving Complaints and Issues: They address customer complaints and issues in a timely and effective manner, aiming to find satisfactory solutions.Assisting with Orders and Returns: CSRs assist customers with placing orders and handling returns.Representing Clients: They may represent their clients in meetings or appointments.Generating Leads: CSRs can also generate sales leads that develop into new customers.Preparing MIS Report : Designing, Developing, and Maintaining MIS Systems,Create and manage Management Information Systems (MIS) to support business operations.Analyze the business requirements of all departments to determine their technology needs.PPT Making; Content Organization:Collaborate with stakeholders to understand presentation requirements.Organize content logically and create a clear flow of information.

Client Services Executive :- CupShup is looking for Key Account Executive. You will be responsible for handling the overall requirement, management and meeting expectations for the brands. Right from managing, servicing, reporting, scaling, retaining, etc. One of the most dynamic roles within the organizationResponsibility :- Act as the main point of contact in all matters relating to client concerns and needs- Build and strengthen client relationships to achieve long-term business relationships- Maintain accurate client records, keeping track of any contract updates and renewals- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients- Building and managing productively engaged teams with a focus on providing the best experience to the clients.Daily and Weekly Responsibilities :- Take inquiries and requests from clients and address their needs- Stay on top of accounts, making sure they- 're receiving services that are within their budget and meeting their needs- Meet regularly with other members of the team to discuss progress and find new ways to improve business- Generate progress reports to give to clients and higher-ups within the organization- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly- Plan according to the brief by the client- Proposal, Commercials, Campaign SOP and Report Sharing- Working/Acting a sync between BD and City Operations team- Filling the gap between expectations and deliverables- Discover new mediums and engagementWhat is in it for you?- Opportunity to work with top-notch growing brands and startups- Learning marketing, integrated campaigns, and growth-hacking of brands in different sectors- Become a part of an enthusiastic and fast-growing organization

Calling the parents who have registeredthemselves for demo sessions Resolving their queries and assisting them withinformation for demo sessions Follow-up calling and maintaining the data base ofthe customers. Working on pre-sales data.

Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsiteCritical Skills of a Suitable Candidate : Application of sales techniques Active listening and understanding the business contexts of clients Good Verbal and written communication Ability to work independently .You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales Freshers with a Post Graduate Degree in Managemen

Urgent Hiring for Tamil Customer Service.Graduate - Freshers /Experienced with excellent communication skillsCandidate preferably from Gurgaon/ South DelhiShould have Excellent Communication Skills.Good communication skills(English & Tamil) outbound calling experience, Sales experience will be preferable, Experience at least 6 months in calling/selling. Salary 22k In hand