answering customer inquiries: csrs respond to customer inquiries and provide accurate information about products or services.
resolving complaints and issues: they address customer complaints and issues in a timely and effective manner, aiming to find satisfactory solutions.
assisting with orders and returns: csrs assist customers with placing orders and handling returns.
representing clients: they may represent their clients in meetings or appointments.
generating leads: csrs can also generate sales leads that develop into new customers.
preparing mis report : designing, developing, and maintaining mis systems,create and manage management information systems (mis) to support business operations.
analyze the business requirements of all departments to determine their technology needs.
ppt making; content organization:collaborate with stakeholders to understand presentation requirements.
organize content logically and create a clear flow of information.