Client Relationship Job Vacancies in Delhi NCR

COMPANY: Legend Outdoor AdvertisingSALARY: 6-8LPA in- hand (depending on experience and skills)TIMING: 10AM - 6PM (MONDAY- SATURDAY)NOTE: We are looking for someone who has worked in construction or real-estate industry, or is familiar with signages, and can operate and take major project- related decisions. DON'T APPLY IF YOU DON'T HAVE THE ON- SITE EXPERIENCE.WHO WE ARE:We are signage suppliers focused on creating visible, lasting impressions for our clients. With over two decades of experience, we specialize in external signage and workspace branding, serving clients across industries.Guided by a commitment to quality, professionalism, and timely execution, our skilled teams ensure reliable outcomes at speed. Trusted by leading real estate, coworking, and GCC clients across India, we build partnerships grounded in consistency and trust.ROLE SUMMARY AND STRATEGIC INTENT:The Operations Manager is the operational anchor of Legend Outdoor Advertising (LOA). Taking overall ownership of the projects and operations department, this role bridges strategic executive planning with ground-level execution. The Operations Manager governs end-to-end production, vendor networks, resource allocation, team mentoring, and high-volume project delivery, ensuring all active projects progress seamlessly within budget, to engineering specifications, safely, and on schedule.COMPLETE ROLES AND RESPONSIBILITES:Product & Process Understanding: Develop a complete understanding of the company's products, services, project processes, and execution requirements.Departmental Ownership: Take overall ownership of the projects and operations department and ensure all active projects are progressing as planned.Projects Sheet Management: Maintain complete ownership of the Projects Sheet and ensure all projects are accurately updated, tracked, and monitored.Primary Accountability: Act as the primary point of accountability for overall project status, major delays, pending issues, and departmental performance.Team Direction & Next Steps: Ensure that Project Managers and Site Supervisors are clear about their responsibilities, priorities, and next steps.Stage Transition & Bottleneck Clearing: Ensure projects move smoothly from one stage to the next and intervene when major bottlenecks or delays arise.Project Review Leadership: Lead daily or regular project review meetings and clearly define the next steps and responsibilities for each team member.Tracker & Calendar Compliance: Ensure all team members update project trackers, calendars, follow-ups, and other required records on time.Major Operational Decisions: Take major operational and project-related decisions involving clients, vendors, internal teams, resources, and execution.Escalation Support: Support the team in resolving escalated issues that cannot be handled at the Project Manager or Site Supervisor level.Cross-Functional Coordination: Coordinate between the projects, design, accounts, and other internal teams to ensure everyone is working towards the same project requirements.Resource Optimization: Allocate and utilize company resources, including employees, vendors, software, and other tools, to achieve the required outcomes.Team Building & Leadership: Build a strong and reliable projects team and ensure effective coordination between all team members.Mentorship & Guidance: Lead, mentor, and support Project Managers and Site Supervisors to improve their performance, decision-making, and accountability.Performance Monitoring: Monitor team performance, identify skill gaps, and arrange training or support wherever required.Hiring & Onboarding Support: Support the hiring, onboarding, and training of employees within the projects and operations department.Stakeholder Relationship Management: Build and maintain strong relationships with important clients, vendors, builders, and other key stakeholders.Crisis Management: Step into sensitive or escalated situations involving clients, vendors, builders, or internal teams and handle them calmly and professionally.Reputation Protection: Ensure all major decisions and communications protect the company's reputation and maintain strong professional relationships.Risk & Contingency Planning: Identify major risks and recurring operational problems and develop practical solutions and contingency plans.SOP Documentation & Learnings: Document major project learnings, challenges, solutions, and contingency plans and incorporate them into company SOPs.Continuous Process Improvement: Continuously improve project management processes, internal coordination, reporting systems, and operational efficiency.Systems & Tool Modernization: Introduce new tools, software, and systems after understanding existing processes and identifying genuine operational requirements.Integrity & Ethical Conduct: Maintain complete honesty, transparency, and ethical conduct in all operational, financial, and vendor-related matters.Accountable Work Culture: Create a positive, accountable, and motivated work environment and help the team perform at its highest potential.Autonomous Execution: Take responsibility for the overall performance of the projects department without requiring constant daily follow-up from management.High-Volume Multi-Project Management: Manage a high volume of projects through effective delegation, prioritization, internal coordination, and team leadership.REQUIRED QUALIFICATIONS AND TOOL COMPETENCIESExperience: 6-10 years of operational leadership experience in Signage, Retail Fit-Out, Commercial Interior Contracting, or OOH Manufacturing.Technical Depth: Deep fabrication mastery in 3D Acrylic letters, Channelium, LED power loads, ACP cladding, Neon flex, and architectural wayfinding.Software Mastery: Proficiency in MS Excel (advanced), and basic file inspection in CorelDraw, Illustrator, and AutoCAD.Education: B.Tech / Diploma in Mechanical, Civil, Production Engineering, or Operations Management.KEY PERFORMANCE INDICATORS (KPIs)On-Time Project Delivery Rate: 95% of project handovers completed strictly on or before client SLA target dates.Rework & Snag Cost Rate: Keeping total project rework/snag costs under 3% of project value.Vendor Cost & SLA Efficiency: Achieving 5-8% annual cost savings through strategic raw material vendor negotiations.If you're someone who thrives on keeping things organised, ensuring smooth execution, and solving problems before they escalate - we would love to hear from you.Apply or reach out directly at career@legendadvt.com

We are looking for a confident, well-spoken, and professional Female Client Relationship Manager to join our real estate office in Greater Noida. In this role, you will act as the first point of contact for clients, manage property inquiries, qualify leads, and coordinate site visits.

We are looking for a motivated and detail-oriented Business Associate to join our team in Tech Zone 4. This is a full-time position ideal for recent graduates or individuals with up to two years of experience.Key Responsibilities:- Customer Interaction: Engage with clients to understand their needs and provide appropriate solutions, ensuring customer satisfaction and building strong relationships. - Data Management: Assist in maintaining and organizing client data and records. This will help streamline processes and improve service delivery.- Sales Support: Aid the sales team by preparing presentations and reports, allowing them to effectively communicate with potential customers and close deals.- Market Research: Conduct research on market trends and customer preferences to help the team identify new business opportunities and strategies.- Collaboration: Work closely with different departments, sharing insights and feedback to improve overall business operations and enhance team performance.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong analytical abilities are essential for understanding data and market trends. Proficiency in basic computer applications such as MS Office is expected. As a Business Associate, you should demonstrate initiative, a positive attitude, and the ability to work independently as well as part of a team. Having strong organizational skills and attention to detail will help you manage tasks effectively. Candidates must have completed their 12th grade and should be female.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

We are looking for a Sales Manager to join our team at our Dadri Road location. The ideal candidate will have 2 to 5 years of experience in sales management, demonstrating strong leadership and a passion for driving sales growth.Key Responsibilities:- Develop Sales Strategies: Create effective sales strategies to meet company goals and increase revenue. This involves analyzing market trends and identifying target customers.- Lead Sales Team: Manage and guide the sales team to achieve individual and collective targets. Provide coaching and support to help them perform at their best.- Build Customer Relationships: Foster strong relationships with existing customers and develop new ones to expand the client base. This includes regular communication and addressing any concerns.- Monitor Sales Performance: Track and analyze sales metrics to evaluate team performance. Use this data to make informed decisions and adjust strategies as necessary.- Conduct Market Research: Gather information about competitors and market conditions to identify opportunities for growth. This helps in staying ahead of the competition.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong analytical abilities are essential for performance monitoring and strategy development. A proven track record in sales is required, along with the ability to motivate and lead a team. Proficiency in using CRM software and Microsoft Office is expected, as these tools will be vital in day-to-day operations. A proactive and results-driven mindset will help in achieving sales targets.

As a Field Executive, you will play a crucial role in ensuring our operations run smoothly and efficiently. Your primary responsibility will be to engage with clients and conduct field visits. Below are the key responsibilities and the required skills for the position.Key Responsibilities:- Client Engagement: Interact directly with clients to understand their needs and provide support, ensuring a positive experience.- Data Collection: Gather necessary data and feedback during field visits to inform business decisions and improve services.- Reporting Activities: Document and report your findings and activities to the management team, ensuring transparency and accountability.- Market Research: Conduct research on local markets to identify trends and opportunities for business growth.- Problem Resolution: Address and resolve any issues or concerns clients may encounter, acting as a liaison between clients and the company.Required Skills and Expectations:- Candidates should have 2 to 4 years of experience in a relevant field to effectively handle client interactions and field activities.- A minimum education level of 12th pass is required, ensuring a basic understanding of operations and communication.- Strong communication skills are essential for engaging with clients and reporting findings.- Ability to work independently and as part of a team, demonstrating adaptability in various situations.- Proficient in basic computer skills to maintain records and generate reports efficiently.- A positive attitude and strong problem-solving skills will help in dealing with client concerns effectively.

Job Title : Sales Executive - Commercial VehicleExperience : 2-3 years in Finance SectorJob Location : Delhi , NoidaRole & Responsibilities :Generate leads and promote EV finance products.Achieve monthly and quarterly sales targets.Build and maintain relationships with dealers and channel partners.Handle customer queries and provide financing solutions.Ensure timely EMI collections and payment follow-ups.Maintain accurate sales records and reports.Travel locally to meet customers and business partners.Qualification & Skills:Strong communication and negotiation skills.Target-oriented with a proactive attitude.Basic knowledge of MS Office and CRM.Willingness to travel for field sales activities.Experience in EV finance, NBFC, or retail loan sales will be an added advantage.

As a Sales Executive, you will play a vital role in driving our sales efforts and expanding our customer base. Your primary responsibility will be to connect with potential clients and promote our products or services. Key Responsibilities:- Identify New Leads: Research and identify potential clients through various channels, including social media and networking, to expand our customer base. - Build Relationships: Develop and maintain strong relationships with customers by addressing inquiries and providing necessary information to meet their needs.- Conduct Sales Presentations: Prepare and deliver engaging presentations to showcase our products or services, demonstrating their value to potential clients. - Negotiate Contracts: Work with clients to negotiate terms and pricing, ensuring both parties reach a satisfactory agreement. - Achieve Sales Targets: Work towards meeting or exceeding monthly and quarterly sales targets as set by management. - Maintain Records: Keep accurate records of sales activities, customer interactions, and progress in a customer relationship management (CRM) system. - Collaborate with Team: Work closely with other team members to share insights and strategies for improving sales processes. Required Skills and Expectations:To be successful in this role, you should have excellent communication and interpersonal skills to engage with clients effectively. A solid understanding of sales techniques and a customer-focused approach are essential. You should be goal-oriented with a strong desire to achieve sales targets. Experience in sales is preferred, and candidates with a background in B.A., B.C.A, or B.Com are encouraged to apply. Proficiency in using technology and CRM systems is a plus, as is the ability to work independently from home while managing your time efficiently.

Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit

Event Manager - Corporate EventsHire4Event is looking for an experienced Event Manager to plan and execute corporate events, conferences, exhibitions, product launches, and employee engagement programs. The role involves managing event planning, client coordination, vendor management, budgeting, logistics, and on-site execution. Candidates should have 2-5 years of relevant experience, strong communication and project management skills, and the ability to manage multiple events simultaneously.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

As a Loan Advisor, you will assist clients in understanding and securing various loan products. Your role is crucial in helping individuals and businesses find the right financial solutions to meet their needs. Key Responsibilities:- Client Consultation: Engage with clients to understand their financial needs and provide tailored loan options that suit their situations.- Loan Product Knowledge: Stay informed about different loan products, including personal, home, and business loans, to effectively guide clients in their decisions.- Loan Application Assistance: Help clients fill out loan applications accurately, ensuring they understand required documentation and the application process.- Research and Analysis: Analyze market trends and lending policies to recommend the best options available for clients.- Follow-Up Communication: Maintain consistent communication with clients throughout the loan process to keep them informed and address any questions or concerns.Required Skills and Expectations:- A high school diploma is required, and any additional financial or sales training is a plus.- Strong communication skills are essential for explaining complex loan details in a simple manner.- Good analytical skills to assess clients financial situations and provide appropriate advice.- Ability to work collaboratively in a team environment while also being self-motivated.- A positive attitude and customer-focused mindset, with a willingness to learn and grow in the role. You should be ready to work full time from our office in Sector 4. Experience is not mandatory, but enthusiasm and eagerness to learn are essential.

We are looking for a dedicated Study Counsellor to join our team at our Ansal Palam Vihar location. This position is suitable for recent graduates or those with up to one year of experience.Key Responsibilities:- Guiding Students: Provide personalized guidance to students about their academic and career options based on their interests and abilities. This involves understanding their aspirations and suggesting suitable paths.- Conducting Assessments: Evaluate students academic performance and interests through tests and interviews to help identify their strengths and weaknesses.- Providing Information: Offer detailed information regarding various courses, colleges, and university programs to assist students in making informed decisions about their studies.- Building Relationships: Establish and maintain strong relationships with students, parents, and educational institutions to facilitate smooth communication throughout the counselling process.- Continuous Support: Follow up with students and track their progress, providing ongoing support and motivation as they pursue their educational goals.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively engage with students and their families. A strong understanding of various educational programs and institutions is essential. The ideal candidate should be empathetic, patient, and able to build trust with students. Proficiency in using digital tools for virtual counselling sessions and maintaining records is important. A relevant degree such as B.A., B.Com, or a professional qualification is required for this role. A passion for helping others succeed academically is highly valued.

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelor

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- Client Engagement: Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- Travel Planning: Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- Sales Management: Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- Booking Coordination: Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- Customer Support: Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.

Call & What's App + 91 9650571592 Offer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Promote and present immigration services to both existing and potential clients.Identify and approach potential clients to generate leads and drive sales growth.Develop strategic action plans and schedules to define target audiences and estimate outreach volume.Pursue and follow up on new leads and referrals generated through marketing and outreach efforts.Identify potential sales opportunities and initiate contact with qualified prospects.Achieve monthly and quarterly assigned sales targets.

Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure