Checking Staff Job Vacancies in Mumbai

We are looking for an Air Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are detail-oriented and enjoy customer service in the travel industry. The ideal candidate should be proactive in helping clients book their flights efficiently and effectively.Key Responsibilities:- Flight Booking: Assist customers in booking domestic and international flights according to their preferences and budgets, ensuring a smooth booking experience.- Ticket Issuance: Generate and issue electronic tickets using the airline's booking system, verifying all details to ensure accuracy and compliance with airline policies.- Customer Support: Provide prompt and courteous support to customers before, during, and after ticketing, addressing their queries and concerns professionally.- Rescheduling and Cancellations: Handle requests for changes or cancellations, ensuring compliance with airline regulations and informing customers about relevant policies.- Payment Processing: Process payments for flight bookings, ensuring all transactions are secure and correctly documented.- Record Maintenance: Maintain accurate records of all ticketing transactions, updates, and customer interactions to streamline future reference and audits.Required Skills and Expectations:The ideal candidate should have excellent communication skills in English, both written and verbal. A strong attention to detail and a proactive attitude are crucial for success in this role. Candidates should be comfortable working in a fast-paced environment and possess basic computer skills. A customer-friendly approach and a willingness to learn about airline operations and booking systems are essential. Candidates with prior experience in travel or customer service will be preferred but are not mandatory.

As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:Key Responsibilities:- Ticket Booking: Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- Customer Assistance: Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- Fare Inquiries: Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- Documentation Handling: Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- Problem Resolution: Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.Required Skills and Expectations:- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.

As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- Ticket Booking: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- Customer Service: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- Payment Processing: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- Manage Documentation: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- Coordination with Airlines: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- Problem Resolution: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.

We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- Customer Service: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- Ticketing Operations: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- Airport Operations Support: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- Safety Regulations Compliance: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- Customer Service: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- Check-in and Boarding Procedures: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- Baggage Handling: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- Information Assistance: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- Emergency Procedures: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- Team Collaboration: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- Check-in Operations: Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- Baggage Handling: Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- Customer Service: Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- Safety Compliance: Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- Collaboration with Teams: Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.Required Skills and Expectations:Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.