14

Chat Support Job Vacancies in Bhopal

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  • 0 - 2 yrs
  • 12.0 Lac/Yr
  • Bhopal
Customer Service Problem-Solving Networking Market Research Client Relationship Management Strategic Planning Client Needs Analysis Client Retention Consultative Selling CRM Software Cross-Selling Contract Management Upselling Presentation Skills Client Satisfaction Negotiation Sales Account Management Communication Business Development Solving Queries Call Center Chat Support Chat Process Customer Care Customer Support Client Solutions Non Voice Process BPO
We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
Customer Care BPO Non Voice Process Chat Support
Job Opening: Chat Support ExecutiveWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executives Job Role:Handle customer queries via call, chat, or emailProvide accurate information and resolve customer concernsMaintain a positive and professional attitudeRecord customer interactions in the systemFollow company guidelines and quality standards Multiple Processes Available:Voice Process (Inbound/Outbound)Non-Voice Process (Chat/Email)Blended Process Salary:12,000 - 15,000 per month (Based on experience & process)Performance incentives available Eligibility: Age criteria = 18 to 35Minimum 12th Pass / GraduateGood communication skillsBasic computer knowledgeFreshers & experienced candidates both can apply Shift:Day & Rotational shifts available Location:Magnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:https://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5HR. Lokranjan KadweyContact- 7869153156Share your resume- Lokranjankadwey@magnumgroup.co.in
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Hoshangabad Road Bhopal
Customer Care Cons Customer Guidance Chat Support Customer Relationship
Minimum Education: 12th PassExperience: Freshers & Experienced both can applyAge: 18-30 yearsGender: Both Male & Female allowedSkills Required: Good English & Hindi communication skills, Typing speed: 18-30 WPM (for chat process)Category: Customer Support - BPO / VoiceJob Type: Full-TimeWork Type: Work from OfficeContact: 8982347687Job Types: Full-time, Fresher
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Bhopal
Proficiency in English Typist Analytical Time Management Chat Support KPI Monitoring AI Problem Solving Customer Support Time Series Analysis
Roles and ResponsibilitiesRespond promptly and professionally to customer queries via live chat.Resolve issues independently or escalate them to the concerned team when required.Maintain a courteous and solution-oriented tone in all interactions.Draft and edit client testimonials, feedback summaries, and customer success stories.Track and meet key performance metrics such as response speed, resolution time, and customer satisfaction.Maintain accurate records of chat interactions and client feedback.Collaborate with internal teams to improve customer experience.Candidate ProfileGraduate or pursuing graduation (any discipline)Good command over written EnglishProfessional, patient, and customer-oriented attitudeWillingness to learn and adapt in a digital-first workplaceWhat We OfferRemote work flexibilityPractical exposure to Legal-Tech industry operationsCertificate of experience and growth opportunitiesSupportive and collaborative work cultureLearning-focused environment
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Customer Management Telesales Executive telecaller Executive Chat Support
Hiring Freshers! Work From Home Customer Support Executive Remote Work From Home Salary: 18,000 25,000/month Full-Time Entry-LevelAre you a fresher looking to kickstart your career? Were offering a great work-from-home opportunity for individuals with strong communication skills and a passion for helping customers.No prior experience? No problem! Training will be provided. What Youll Do:Interact with customers via phone, email, or chatResolve queries and provide accurate informationMaintain clear records of interactionsDeliver a smooth and friendly customer experience What Were Looking For:Freshers welcome! No prior experience requiredGood communication skills (English and/or Hindi)Basic computer and typing knowledgeA reliable internet connection and quiet workspace What We Offer:Salary between 18,000 25,000/monthWork from the comfort of your homeFriendly team and full training providedGrowth and career development opportunities Ready to begin your career from home?Click Apply or share this post with someone whos looking for a remote job!#FreshersHiring #WorkFromHomeJobs #CustomerSupportJobs #RemoteJobs #HiringNow #EntryLevelJobs #JobSearch #CustomerService
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Customer Support Non Voice Chat Process Executive
Job Overview We are seeking a dedicated and enthusiastic Customer Care Specialist to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service through various channels. Your ability to communicate effectively and handle inquiries with professionalism will be key to ensuring customer satisfaction and loyalty. This position requires a strong focus on client services and the ability to manage multiple tasks efficiently.Responsibilities Provide outstanding customer support through phone, email, and chat interactions.Assist customers with inquiries related to products, services, and account management.Conduct outbound calling to follow up on customer issues or feedback.Perform data entry tasks accurately and efficiently while maintaining confidentiality.Utilize Microsoft Office applications to document interactions and generate reports.Demonstrate excellent phone etiquette while handling customer calls.Analyze customer needs and provide tailored solutions to enhance their experience.Maintain a positive attitude while managing challenging situations or complaints.Collaborate with team members to improve processes and share best practices.Requirements Proven experience in customer service or client services, preferably in a call center environment.Strong communication skills in English; bilingual or multilingual abilities are highly desirable.Proficiency in Microsoft Office and general computer skills for effective data management.Excellent typing skills with attention to detail for accurate data entry.Ability to handle cash transactions with accuracy when required.Strong analytical skills to assess customer needs and provide appropriate solutions.Previous sales experience is a plus, showcasing an ability to upsell or cross-sell products effectively.A commitment to providing exceptional customer care with a focus on building long-term relationships. Join our team as a Customer Care Specialist and contribute to creating memorable experiences for our customers!
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Customer Care Cons BPO Non Voice Customer Relationship Chat Process BPO Operations Non Voice Process BPO Chat Support Domestic BPO Customer Guidance
Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.
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International Voice Support

Hiringepics Training and Placement

English Customer Associate Customer Care Service International BPO International Process Chat Support Email Support Voice Process
Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.
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Looking For Chat Support

Bharat Fly Services

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Indore Bypass Road Bhopal
Back Office Executive Chat Process Executive Tour Management Executive Outbound Voice Process Call Center Executive Walk in
Job Openings for 20 chat support Jobs for Freshers in Indore Bypass Road, Bhopal,Back Office executive,Chat Process Executive,Tour Management Executive,Outbound Voice Process,Call Center Executive, having Educational qualification of : Secondary School with Good knowledge in Back Office executive,Chat Process Executive,Tour Management Executive,Outbound Voice Process,Call Center Executive etc.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
Microsoft Excel Microsoft Word Chat Support Canva Social Media
NEED FEMALE CANDIDATES ONLY Must have knowledge about Indian fashion trends and styling.Knows Basic Editing in Canva App.Have Knowledge of Posting on Instagram, Facebook & Pinterest.Must-Have Good writing & Communication skills.Know how to communicate with customers.Must be able to Chat with customers over Instagram & Facebook.
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Process Coordinator

Itech Solutions Pvt Ltd

  • 4 - 10 yrs
  • Bhopal
Directing Customer Care Consultant Cce Customer Care Representative Chat Support Executive Chat Process Executive Chat Support Non Voice Documentation Email Marketing Email Support Email Support Executive Process Coordinator
We are looking for solid enthusiastic and energetic professional who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency. Must be smart, excellent in accuracy and documentation and handling emails n docsResponsibilities:- Work as a support wing to the marketing department and coordinate and maintain the database of the clients . Draft mails and Correspond with the clients over the mails for the updates on interview schedules/ postponement or any other updates and communicate the same to the concerned department for necessary action. Coordinate with other internal members over Skype and/or emails and/or phone calls for the updates on the client requirements and ensure to get the changes implemented. Identify ways to improve the operation of own area and to achieve efficiency and results and assists in process improvement. Monitoring and reviewing coordination with internal team.Requirement: Must have 4+ years of experience in ANY INDUSTRY- operations. Communication and written skills in English must be Good Must Have proficiency with computer in typing, excel, Google, word, etc. This would also require client handling and documentation
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Good English Communication Team Player MS Excel MS Word Work From Home
Job Description:-Hiring for Email/Chat Support ExecutiveHandling customer queries via Email Or Chat.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Key skills required:Excellent English communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureCustomer handling skillsEmail or chat experienceGood comprehension skillsAbility handle tough situation with customerDesired Candidate ProfileEducation:- Undergraduate/GraduateExperience:- Fresher/ExperienceLanguages:- Excellent EnglishAge:- 18+Shift timing :- Rotation Shift, 2 Week-off rotationalContact Person:- Chetan YadavNote :- Interested candidates please Email your updated CVRole: Customer Success AssociateSalary: 2,00,000 - 3,25,000 P.A.Industry: BPO / KPO / ITESFunctional Area Customer Success, Service & OperationsRole Category :- Customer SuccessEmployment Type:Full Time, PermanentKey SkillsCustomer ServiceBlended Process Customer Relationship Customer Support BPO Customer Service Customer Care Customer Satisfaction Customer Retention Chat Support Web Chat Email Process International ProcessEducationUG: Any Bachelor Degree
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Bhopal
Data Entry Operator BPO Executive Tour Management Executive Outbound Executive Chat Support Executive Computer Consultant Walk in
We have vacant of 20 Back Office Processing Jobs in Bhopal,Data Entry Operator,BPO Executive,Tour Management Executive,Outbound Executive,Chat Support Executive,Computer Consultant, for Freshers Educational Qualification : Secondary School Skill Data Entry Operator,BPO Executive,Tour Management Executive,Outbound Executive,Chat Support Executive,Computer Consultant etc.
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  • 0 - 1 yrs
  • Bhopal
Data Entry Operator Chat Support Executive BPO Executive Sales Consultant Computer Operator Walk in
Hiring for 20 Computer Executive Jobs in Bhopal,Data Entry Operator,Chat Support Executive,BPO Executive,Sales Consultant,Computer Operator, for Freshers,Required Educational Qualification is : Secondary School with Good knowledge in Data Entry Operator,Chat Support Executive,BPO Executive,Sales Consultant,Computer Operator etc.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a Customer Service Associate based in Bhopal, India. This role is ideal for individuals with little to no experience who are eager to begin a career in customer service. You'll be responsible for assisting customers and ensuring their needs are met.Key Responsibilities:1. Customer Support: You will respond to customer inquiries through calls, chats, or emails, providing accurate information about products and services.2. Issue Resolution: Handling customer complaints and resolving issues promptly to ensure customer satisfaction and retention.3. Record Keeping: You will maintain accurate records of customer interactions and transactions, documenting issues and solutions to help improve service quality.4. Feedback Solicitation: Gathering feedback from customers to identify areas for growth and improvement within the service team.Required Skills and Expectations:Candidates should have a high school diploma or equivalent, with essential skills including strong communication and listening abilities. A good command of English and Hindi is highly valued. You should have basic computer skills and the ability to navigate software applications efficiently. Additionally, being disciplined and self-motivated is vital as this is a work-from-home position. The ideal candidate will enjoy helping others and will be patient and empathetic in their interactions. If you are ready to start your career in customer service and want to work in a dynamic environment, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - Responding to Inquiries: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- Problem Solving: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- Maintaining Records: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- Providing Information: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bhopal
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to provide excellent customer service through online chat. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for every user.Key Responsibilities:1. Customer Assistance: Respond to customer queries promptly and accurately via chat, creating a friendly space for communication.2. Issue Resolution: Identify and troubleshoot problems faced by customers, guiding them toward solutions and ensuring their satisfaction.3. Product Knowledge: Maintain a strong understanding of the company
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