Array ( [0] => chat-support-executive [1] => delhi-ncr ) Chat Support Executive Fresher Jobs in Delhi NCR | Latest Vacancies
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Chat Support Executive Fresher Jobs in Delhi NCR

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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Good Communication Skills English Customer Care Voice Process Inbound Process Chat Process Email Support Executive
12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries Non Voice Process Client Solutions
We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,
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Chat Support Executive Fresher

Data Detox Global Business Pvt Ltd

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Customer Service Customer Support Non Voice Process Chat Support Chat Process BPO
We have vacant of 99 Chat Support Executive Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Customer Service, Customer Support, Non Voice Process, Chat Support, Chat Process, BPO etc.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Saket Delhi
Email Support Executive Microsoft Excel Records Management Basic Computers Good Communication Skills Customer Relationship Data Management Microsoft Office Administrative Skills Office Work Typing Calendar Management
Sure, here's a pointwise breakdown of the responsibilities:1. **Organizing Office:**- Ensure the office environment is orderly and efficient.- Arrange files and documents systematically.- Manage inventory of office supplies.- Maintain cleanliness and organization within the office space.2. **Communication Management:**- Sort and distribute communications promptly and accurately.- Handle incoming and outgoing emails, letters, and packages.- Ensure timely dissemination of information to relevant parties.- Maintain confidentiality of sensitive information.3. **Record Keeping:**- Create and update records with accurate and valid information.- Organize and maintain databases, spreadsheets, and files.- Ensure proper documentation of important documents and records.4. **Meeting and Appointment Scheduling:**- Schedule and plan meetings, appointments, and events.- Coordinate with relevant parties to set up meeting agendas and prepare necessary materials.- Ensure all participants are informed of meeting details in a timely manner.5. **Supply Management:**- Monitor levels of office supplies and replenish as needed.- Handle shortages promptly to avoid disruptions in workflow.- Coordinate with suppliers to ensure timely delivery of necessary items.6. **Issue Resolution:**- Address and resolve office-related malfunctions or issues.- Respond to requests and inquiries from colleagues or clients in a timely manner.- Troubleshoot problems with office equipment or systems.7. **Interdepartmental Coordination:**- Collaborate with other departments to ensure compliance with established policies and procedures.- Communicate effectively with colleagues from different teams to facilitate smooth workflow.8. **Building Relationships:**- Maintain positive and professional relationships with suppliers, customers, and colleagues.- Foster a collaborative and supportive work environment.
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Opening For Chat Support Executive

Believer Infoserv Pvt Ltd

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Communication Skills Customer Care Non Voice Process Chat Support BPO Chat Process
Urgent Hiring!Job Profile: NV (Chat & Email Support)Location: GurgaonSalary: 23,000 CTC (20-30% hike on the previous salary for experienced candidates)Eligibility Criteria:Graduate (Fresher or Experienced)Excellent communication skillsTo apply, send your CV to 8918327115
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • 121957
English Typing English Customer Service Non Voice Process Chat Support
Good Understanding in English
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Jobs by Popular Location

Voice/Chat Executive

BPO Convergence

Good Communication Skills Inbound Process Outbound Process Domestic BPO Domestic Voice Process Chat Support Chat Support Executive Email Support Email Support Executive CCE Customer Associate Customer Management Handling Customer Queries Active Liste
Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)
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Chat Support Executive

Precise Research Solution

  • 0 - 2 yrs
  • Gurgaon Sector 48
Chat Support
Data Research based (Email Support Executive) Operational work
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Delhi
Followups Call Coordinator Email Support Executive Excel English A Administrator
Back office assistant Looking For Married Female (Candidate) Fresher can applyGood communication skillBasic knowledge of MS excel ,word ,etcwho can interact with our clients and vendors for follow ups.Ready to relocate nearby
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Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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  • 0 - 3 yrs
  • Gurgaon
Strategic Communication Email Support Executive Work From Home
What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for assisting our customers with their inquiries, concerns, and complaints post-sales. The successful candidate will be responsible for providing exceptional customer service through phone, email, chat, and social media. They will also be responsible for maintaining accurate records of all customer interactions, identifying areas of improvement, and providing feedback to the management team.What will you do?Responding to customer inquiries, concerns, and complaints via email, and chat.Resolving customer complaints and escalating issues as needed to the appropriate department.Identifying areas of improvement in the customer service process and providing feedback to the management team.Meeting and exceeding customer service metrics, including response time, resolution time, and customer satisfaction scores.Serve as the main point of contact for customer inquiries, concerns, and feedback, and respond in a timely and professional manner.Basic QualificationsExcellent communication skills, both written and verbal, with the ability to articulate complex concepts to non-technical stakeholders.1+ years of experience in Email Support or customer support, preferably in a SaaS or technology company, Freshers with good communication skills and problem-solving abilities will also be considered.Excellent problem-solving skills with the ability to identify and resolve customer issues in a timely and effective manner.Comfortable working in a fast-paced and dynamic environment.Knowledge of customer service best practices and techniques.Availability to work in graveyard shifts (9 PM - 5 AM), 6 days
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Back Office Support

Bharat Fly Services

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Faridabad
Chat Support Executive Walk in
We have vacant of 20 Back Office Support Jobs in Faridabad,Chat Support Executive, for Freshers Educational Qualification : Secondary School Skill Chat Support Executive etc.
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Customer Support Executive

Gyaanstore Pvt Ltd

  • 0 - 1 yrs
  • Delhi
Chat Support Executive Customer Support Executive Work From Home
Job Title: Customer Support ExecutiveCompany: Gyaanstore Pvt LtdLocation: WFH [Work From Home]Position Type: Full-TimeAbout Gyaanstore Pvt Ltd:Gyaanstore Pvt Ltd, a leading online bookstore, is seeking a dynamic and customer-focused individual to join our team as a Customer Associate. At Gyaanstore, we are passionate about connecting people with the joy of reading and learning. If you are enthusiastic about books, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to embark on this exciting journey with us.Key Responsibilities:1. Customer Service Excellence:- Provide exceptional customer service by assisting customers with inquiries, and order-related concerns.- Ensure a positive and memorable shopping experience for every customer.2. Product Knowledge: [Training will be provided]- Develop in-depth knowledge of our book inventory to assist customers effectively. - Stay informed about new releases, promotions, and recommend personalized reading selections.3. Communication:- Respond promptly to customer inquiries via email, chat, and phone.- Effectively communicate promotions, policies, and procedures to customers.4. Problem Resolution:- Address and resolve customer complaints and concerns in a professional and empathetic manner.- Collaborate with internal teams to solve complex issues and improve overall customer satisfaction.5. Qualifications:- Graduated with a bachelor's degree from a recognized institution.- Excellent communication and interpersonal skills.- Fluent In English Communication.- Strong organizational abilities and attention to detail.- Computer literacy- Must Have Computer and stable Data Connection.How to Apply:
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • Female
  • Lawrence Road Delhi
MIS Data Advance Excel Busy Email Support Executive Office Assistant Computer Operator
Required Computer Work Operator in Excel , Mis Data and Busy Software
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Calling Executive Email Support Executive Chat Support Executive Tellecaller Customer Service
Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Noida
Communication Skills Computer Operator Email Support Executive Front Office Walk in
Serves visitors by greeting, welcoming and directing them appropriately.Notifies company personnel of visitor arrival.Informs visitors by answering or referring inquiries.Directs visitors by maintaining employee and department directories.Maintains security by following procedures, monitoring logbookUpdate calendars and schedule meetingsOperates telecommunication system by following instructions for house phone and console operation.Perform other clerical receptionist duties such as filing, photocopying, transcribingEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Receive, sort and distribute daily mail/deliveriesSupports continuity among work teams by documenting and communicating actions, irregularities, and needs.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Associate Customer Care Representative Customer Relationship Executive Chat Support Executive Chat Process
Parts Avatar Investments Inc. is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work.Job Title: Technical Support AssociateJob Type: Full - TimeJob Location: Sector-44, Gurugram, Haryana-122003Shift Timings: Canada Shift Timings (Evening & Night Shift)Job Requirements: Graduate (Any) BE/ B Tech/ M Tech in Mechanical or Automobile Engineering (Preferred) Relevant Experience in mechanical or automobile industry (Preferred) Knowledge of automotive spare parts (Preferred) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shiftsJob Responsibilities: Deliver excellent technical support (via call, chat & email) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information ;verifying customers understanding of information and answer
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Chat Support Executive

Techbeliever Technologies Pvt Ltd

  • 0 - 1 yrs
  • Noida
Communication Skills Gaming Gaming Knowlege Wriiting
JD for support executiveResponsibilities:Candidate should be able to support customers via chat.Candidate should solve customer queries by maintaining professional decorum.Skills Required:Candidate should have good communication skills: English and HindiCandidate should have basic knowledge of computer and MS Office.Good to have: Work Experience: 0-1 yearEducational Qualification: 12th Pass or Graduate
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Looking For Executive Officer

Mayfirst Corporation

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Saket Delhi
Email Support Executive Microsoft Excel
Sure, here's a pointwise breakdown of the responsibilities:1. **Organizing Office:**- Ensure the office environment is orderly and efficient.- Arrange files and documents systematically.- Manage inventory of office supplies.- Maintain cleanliness and organization within the office space.2. **Communication Management:**- Sort and distribute communications promptly and accurately.- Handle incoming and outgoing emails, letters, and packages.- Ensure timely dissemination of information to relevant parties.- Maintain confidentiality of sensitive information.3. **Record Keeping:**- Create and update records with accurate and valid information.- Organize and maintain databases, spreadsheets, and files.- Ensure proper documentation of important documents and records.4. **Meeting and Appointment Scheduling:**- Schedule and plan meetings, appointments, and events.- Coordinate with relevant parties to set up meeting agendas and prepare necessary materials.- Ensure all participants are informed of meeting details in a timely manner.5. **Supply Management:**- Monitor levels of office supplies and replenish as needed.- Handle shortages promptly to avoid disruptions in workflow.- Coordinate with suppliers to ensure timely delivery of necessary items.6. **Issue Resolution:**- Address and resolve office-related malfunctions or issues.- Respond to requests and inquiries from colleagues or clients in a timely manner.- Troubleshoot problems with office equipment or systems.7. **Interdepartmental Coordination:**- Collaborate with other departments to ensure compliance with established policies and procedures.- Communicate effectively with colleagues from different teams to facilitate smooth workflow.8. **Building Relationships:**- Maintain positive and professional relationships with suppliers, customers, and colleagues.- Foster a collaborative and supportive work environment.
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Good Communication Skills Customer Associate Customer Care Customer Care Executive CCE Inbound Process Outbound Process Chat Support Chat Support Executive Email Support Email Support Executive Domestic BPO Domestic Call Center
Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)
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