Chat Process Job Vacancies in Noida

Job Description (JD) - Customer Service Associate (Inbound / Upselling)Company: Bright Future RPD Hiring SolutionLocation: Sector 127, NoidaJob RoleWe are hiring enthusiastic and customer-focused Customer Service Associates for an Inbound / Upselling process.Key Responsibilities- Handle inbound customer calls professionally.- Understand customer queries and provide appropriate solutions.- Promote and upsell relevant products or services.- Maintain high customer satisfaction.- Communicate effectively in English and Hindi.- Achieve assigned performance and upselling targets.- Maintain accurate customer records.Eligibility Criteria- Graduate Freshers are eligible.- Undergraduates must have at least 12 months of customer service experience.- Undergraduates with exceptional communication skills may also be considered.- Strong English communication (Versant Level 4+) and Hindi required.Not Eligible: B.Pharma, BCA, BA LLB and B.Tech freshers, unless they have 6-12 months of relevant customer service experience.Salary StructureCandidate Type CTCFreshers 17,500Experienced 18,500Salary Breakup:- Basic Salary: 14,000 / 15,000- Retention Bonus: 2,000- Travel Allowance: 1,500Additional performance incentives and monthly service bonus.Working Details- Working Days: 6 Days- Shift: Rotational (8 AM - 8 PM)- Shift Duration: 9 HoursFacilities & Benefits- Free shuttle from selected metro stations.- 30 Days Classroom Training.- 18 Days On-the-Job Training (OJT).- Salary applicable from Day 1.- Retention Bonus and Travel Allowance.Shuttle Points: Botanical Garden, Sector 37, Golf Course, Noida City Centre, Sector 52 and Sector 59.Contact DetailsContact Person: Rajan SharmaCall / WhatsApp: 8595974460Bright Future RPD Hiring SolutionYour Career, Our Priority!

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- Customer Support: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- Issue Resolution: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- Database Management: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- Team Collaboration: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- Feedback Collection: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- Effective Communication: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- Problem-Solving Skills: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- Technical Proficiency: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- Adaptability: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary

Good LookingGood CommunicationOpen minded

12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset

We have vacant of 99 Chat Support Executive Jobs in Noida Sector 63, for Freshers Educational Qualification : Secondary School Skill Customer Service, Customer Support, Non Voice Process, Chat Support, Chat Process, BPO etc.

Hiring Alert! Mega Walk-In Drive A6, Tech Mahindra, Noida Sector 64We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice/Blended Process-Work from office), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.Key Responsibilities:Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy.Provide product/service information and support.Maintain detailed records of customer interactions.Work effectively in a fast-paced, rotational shift environment.Skills and Qualifications:Excellent verbal communication skills in English. Strong problem-solving and active listening skills. Ability to work in Rotational shifts,A customer-centric attitude and willingness to go the extra mile.13k-20k in-hand monthly salary Rotational shift Rotational off5 days working Why Join Us?A positive, supportive work environment. Growth and learning opportunities.

BPO telecaller job

Hiring!! Chat Profile (Noida- Delhi NCR)This is a full-time, on-site role for a chat process, non-voice process at Tech Mahindra located in Noida. The Chat Process Associate will handle customer queries through chat, providing timely and accurate information. Daily tasks include resolving customer issues, maintaining a high level of customer satisfaction, analyzing customer problems, and recommending appropriate solutions. Additionally, the role involves documenting chat interactions and working collaboratively with team members to enhance service quality.QualificationsExceptional Communication and Customer Service skills30-35 WPM typing speedGraduate and UndergraduateAt least 1 year of experience in customer service field.Hiring for Noida locationPerks:On-time salary.Both way AC cabMedical insuranceProfessional and Financial growthSalary up to 4.1 LPA plus Incentives up to Rs 70,000/-After 6 months of joining, you will be eligible to get Rs 10,000 loyalty bonusInterested candidate, share your resume and phone number to pritamsarkar21041991@gmail.comFor Virtual interview only Hurry! Limited Vacancies available

* Good English communication is required.* Graduates or Undergraduates are also eligible.* 6 days working with rotational shifts & off.* For females, shift is from 7am-8pm. Any shift of 9hrs they'll get.* For males, shift is 24*7. They'll get travel allowance for the days they'll work in night shift. No cab facility.* Regular college students are not eligible. Only local candidates given preference.* Freshers salary - 13.8k in hand* Experienced salary - 15.8k in hand

*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS

profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply

Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .

Position - Customer Support (Blended) Qualification- Graduate/UndergraduateExperience- Minimum 6 months of documented BPO ExperienceJob Location- NoidaRotational Shifts (Day shift for female employees)6 Days WorkingRotational Week offsAge limit - 32 yearsGood Communication skills (Understands and read English )Salary : 28K CTC , 27.4K in handPaid TrainingNO CABSIMMEDIATE JOINER ONLYHiring Zone - East Delhi, South Delhi, Ghaziabad, NoidaNon Hiring Zone - West Delhi, North Delhi, Faridabad, Gurgaon (Relocation is mandatory)