28

Chat Process Job Vacancies in Gurgaon

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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Outbound Calls
Process Name - TUI - Travel Process Company - Transcom Location - Sector 30, GurugramProfile - Blended Process - Chat Salary Offered - 32K CTC. Experience - min 6 months in Airline / Travel Industry ( Mandatory) Qualification - Graduate / Undergraduate Communication: Excellent verbal & written communication (C1 Level required). Typing Speed - 35 WPM+ with minimum 90% accuracy Comfortable working in a blended process (Chat & Voice) Flexible for rotational shifts5 Days Working. Rotational shift. Both. sides Cabs. Interview Process - Virtual Interviews. HR Round , Ops round, Versant Test and Typing Test. Key Responsibilities Handle customer queries via chat channels Assist customers with bookings, cancellations, amendments, and travel-related concerns Provide accurate information regarding travel policies and services Ensure high-quality customer experience and adherence to SLA Maintain documentation and follow compliance guidelines Eligibility Criteria Experience: Minimum 6 months in Airline/Travel Industry (Mandatory).
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Basic Computers Good Communication
Chat Process Customer Support is an excellent job opportunity for candidates who have completed their 12th grade and are looking to start their career in the corporate sector. This role mainly involves handling customer queries and resolving issues through chat support instead of voice calls. It is a suitable option for individuals who have good typing speed, basic computer knowledge, and strong written communication skills in English or Hindi.In this position, employees are responsible for assisting customers with product or service-related questions, resolving complaints, providing accurate information, and ensuring customer satisfaction. The job requires patience, professionalism, and the ability to handle multiple chats simultaneously. Most companies provide proper training to help candidates understand the process, tools, and communication standards before starting their work.The offered salary of 15,000 INR in hand makes it a good starting package for freshers. Being located in Gurgaon, a major corporate hub, this job also provides exposure to professional work culture and growth opportunities. Gurgaon has many BPOs and multinational companies, which increases the chances of career advancement, incentives, and salary increments based on performance.Overall, Chat Process Customer Support is a stable and beginner-friendly job role for 12th pass candidates who want to gain experience, develop professional skills, and build a long-term career in the customer service industry.
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  • Fresher
  • 6.0 Lac/Yr
  • Gurgaon
Voice Process Chat Process Cold Calling Customer Support Outbound Calling Customer Care International BPO International Voice Process BPO Call Center Call Center BPO Customer Support Voice Process Domestic Voice Process Inbound Voice Process Good Communication Skills
Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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Jobs by Popular Location

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Sales Process Chat Support Email Support Back End Processing
Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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Good Communication Skills Typing International Voice Process Chat Process Domestic BPO
Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Good Communication Skills Typing Customer Service Customer Care Customer Relationship Voice Process Inbound Process Chat Support Chat Process Executive
Hiring for international voice and non voice processes . 5 days working 2 days off. Cab facility will be available and huge amount of incentives will be there and need a immediate joiners only with good communication skills
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Opening For Chat Support Executive

Believer Infoserv Pvt Ltd

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Communication Skills Customer Care Non Voice Process Chat Support BPO Chat Process
Urgent Hiring!Job Profile: NV (Chat & Email Support)Location: GurgaonSalary: 23,000 CTC (20-30% hike on the previous salary for experienced candidates)Eligibility Criteria:Graduate (Fresher or Experienced)Excellent communication skillsTo apply, send your CV to 8918327115
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Customer Support Executive

Lavasaya Consultancy

International BPO Customer Care Customer Handling Communication Customer Communication Good Communication Skills Technical Support Executive Technical Process Chat Process Voice Process International Non Voice Domestic BPO
Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • DLF Phase V Gurgaon
BPO Operations International BPO BPO Non Voice Non Voice Process Chat Process Chat Support BPO Customer Care Cons
We have vacant of 100 Customer Service Associate Jobs in DLF Phase V, Gurgaon, for Freshers & Experienced Educational Qualification : Higher Secondary Skill BPO Operations,International BPO,BPO Non Voice,Non Voice Process,Chat Process,Chat Support,BPO,Customer Care Cons etc.
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Outbound Calling Customer Relationship Inbound Inbound Process Customer Support Representative Email Support Chat Support Chat Process Sales Process
Immediate Hiring for customer service process Email/chat22k in-hand 6 days working Must have own laptop Work from office Ecommerce company Call HR - 9953117870
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Service Desk Customer Care Customer Service Voice Process Executive Chat Support Executive Email Support Executive
We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.
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Customer Support Executive

Waymore Recruiters

Customer Relationship Customer Care International BPO International Voice Process International Call Center Customer Associate BPO Blended Pr Chat Process Inbound Customer Service Rotational Shifts
Top BPOs Hiring for CCE- Advisors/ Sr. AdvisorsProfile: - Handling Customer queries via callsSalary- 25K to upto 38K CTC+ Incentives+ BonusBoth Side Cabs + MealsEligibility: - Graduate Fresher/ UG with min 6 Months of International BPO Experience1. Need Candidates with excellent comm. skills.2. Comfortable with Work from Office3. Candidate must be from a Hiring Zone.
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Troubleshooting Skills Typing Skill Handling Customer Queries Chat Process Executive Work From Home Walk in
Hiring for 25 Chat Process Executive Jobs in Noida, Uttar Pradesh, Gurugram / Gurgaon, Haryana, delhi ncr, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Greater Noida, Uttar Pradesh, Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive, for Freshers, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive etc.,
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  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Good Communication Skills Customer Management Chat Support Voice Process BPO Voice Inbound BPO Non Voice International BPO Executive BPO
Hiring for one of the top most bpo 5 days working 2 days off . virtual interview will be there can facility will be available . every one can apply we have processes for both fresher and experienced .we have chat /voice/blended international and domestic processes
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