Cash Handling Job Vacancies in Howrah

Job Role: Branch Banking Officer - Axis BankKey Responsibilities:Welcome customers and understand their banking requirements.Open Savings Accounts, Current Accounts, Salary Accounts, and Fixed/Recurring Deposits.Process routine banking transactions such as cash deposits, withdrawals, cheque clearing, fund transfers, and account servicing.Ensure KYC, AML, and RBI compliance while processing customer requests.Cross-sell banking products such as:Debit & Credit CardsPersonal LoansHome LoansInsuranceMutual FundsFixed Deposits and other investment productsResolve customer queries and complaints promptly while maintaining high service standards.Generate leads and acquire new customers through referrals and branch walk-ins.Maintain accurate documentation and branch records.Coordinate with other branch departments to ensure smooth banking operations.Achieve monthly business and sales targets assigned by the branch manager.EligibilityGraduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).Freshers and candidates with banking or sales experience may be eligible depending on the vacancy.Good communication and customer-handling skills.Basic computer knowledge and understanding of banking operations.

- Provide excellent customer service to all clients:- This includes answering phone calls, responding to emails, and addressing customer inquiries or complaints in a professional and timely manner.- Maintain customer records and information accurately:- It is important to update customer profiles with any changes or new information to ensure that all interactions are personalized and efficient.- Assist in resolving customer issues and concerns:- Act as a liaison between customers and the company to find solutions to any problems they may have, ensuring customer satisfaction and retention.- Coordinate with different departments:- Collaborate with other teams such as sales, marketing, and operations to ensure seamless communication and provide the best service to customers.- Attend training sessions and meetings:- Stay up-to-date with company policies, products, and procedures to better assist customers and contribute to the overall success of the organization.Skills and Expectations:- Strong communication skills:- The ability to communicate effectively with customers and team members is essential to provide excellent service and resolve issues efficiently.- Attention to detail:- Accuracy in maintaining customer records and information is crucial to ensure a personalized customer experience.- Patience and empathy:- Dealing with customer complaints or issues requires patience and empathy to understand their concerns and provide appropriate solutions.- Basic computer knowledge:- Proficiency in using computers and software applications to manage customer records and communicate effectively with clients.- Ability to work in a fast-paced environment:- Being able to multitask, prioritize tasks, and adapt to changes quickly is necessary to handle a high volume of customer interactions.

Daily sales, stock, and customer management with good communication skills, preferably in Bengali.

Hiring for 5 Front Office Associate Jobs in Howrah, for Freshers,Required Educational Qualification is : Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree,B.A,BHM with Good knowledge in Customer Care Representative, Microsoft Excel, call attend, Cash Handling etc.