Fresher Call Center Manager Jobs

We are seeking a Back Office Manager to oversee daily operations and ensure efficient processing of administrative tasks in our office in Tezpur, Sonitpur. This role is ideal for individuals with 0 to 1 year of experience and requires at least a 12th-grade education.Key responsibilities include managing office communications, where you will handle email and phone inquiries promptly and professionally. You will also maintain organized filing systems, ensuring that documents are easily accessible. Supporting the team with data entry and record-keeping will be essential to guarantee accurate information flow.Another critical duty will be coordinating schedules and meetings, assisting in planning and organizing events as needed. Additionally, you will be responsible for tracking office supplies inventory, ensuring that all necessary materials are stocked and available.The ideal candidate should possess strong organizational skills and attention to detail to manage multiple tasks effectively. A proactive approach to problem-solving and the ability to work within a team is crucial for success. Basic computer skills and familiarity with office software will be advantageous. Good communication skills are necessary, as you will be interacting with various departments and clients regularly. We are looking for someone who is reliable, eager to learn, and ready to contribute to a supportive work environment. If you have a positive attitude and a commitment to excellence, we encourage you to apply.

Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate

URGENT HIRING for BPO/Call Center in Singapore, Dubai, United Kingdom/Poland/LuxembourgJOB DESCRIPTIONJob Overview: A BPO/Call Center job profile typically involves handling customer inquiries, resolving issues, and providing information about products or services, often in a fast-paced environment. EDUCATION QUALIFICATION: MINIMUM REQUIREMENTS DIPLOMAEXPERIENCE: FRESHERS/ EXPERIENCEBENEFITS: MEALS, ACCOMMODATION, MEDICAL INSURANCE, 30 PAID LEAVES ANNUALLY WITH AIRFARE TICKETSSalary : starting 2200$-upto 4000$Contact: NidhiContact# : 8826847129 available on whats app alsoEmail id: globalchannelhr10@gmail.comTERMS OF EMPLOYMENTPermanentFull-time (240 days including holiday).This is an annualized role so hours worked may vary from month to month.The salary will be paid monthly.OT (overtime) as per company requirements.For sending your application, send the below mentioned documentsResume10thMark sheet12thMarksheetDegree/DiplomaId Proof/PassportWE DO NOT CHARGE ANY FEES.For more information,Contact: NidhiContact# : 8826847129 available on whats app alsoEmail id: globalchannelhr10@gmail.com

Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters: Meet the defined objectives of the Portfolio managed by the respective VRM Sales: Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality: Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting: Ensure timely submission

Position: Call Center Executive - Financial Products SalesLocation: Gurgaon, IndiaJob Type: Full-timeKey Responsibilities:Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products.Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards.Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions.Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals.Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products.Documentation: Ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures.Customer Follow-up: Conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services.Market Research: Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies.Qualifications and Skills:Education: Minimum of a Bachelor's degree in Business, Finance, or a related field.Experience: Proven experience in outbound sales, preferably in a call center environment. Experience in selling financial products is a plus.Communication Skills: Excellent verbal communication skills in English and Hindi. Ability to articulate product features and benefits clearly.Sales Skills: Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.Customer-Centric Approach: A customer-focused mindset with the ability to build and maintain strong relationships.Team Player: Ability to collaborate with team members and contribute to a positive