Array ( [0] => bpo [1] => kanpur ) BPO Fresher Jobs in Kanpur | Latest Vacancies
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BPO Fresher Jobs in Kanpur

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Walkin For Telecalling Executive Jobs (Freshers)

Srivika Talent Solutions

  • Fresher
  • 2.0 Lac/Yr
  • Civil Lines Kanpur
Telecommunication Outbound Calling BPO Sales Basic Computers Tele Marketing Telesales Cold Calling Negotiation Skills
We are seeking a motivated Telecalling Executive to join our team in Civil Lines. This position is ideal for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote products or services, ensuring clear communication and strong interpersonal skills.- **Maintain Customer Records:** Update and manage customer information in the database accurately to ensure efficient follow-ups and service delivery.- **Handle Inquiries:** Respond to customer queries promptly and professionally, providing necessary information to address their needs.- **Promote Offers:** Inform customers about current promotions and offers, encouraging them to take advantage of special deals.- **Gather Feedback:** Collect customer feedback on products and services to help improve business strategies and customer satisfaction.**Required Skills and Expectations:**- **Strong Communication Skills:** You should have excellent verbal communication skills, allowing you to convey information effectively and engage with customers.- **Listening Skills:** The ability to listen actively and understand customer needs is essential for building rapport and trust.- **Basic Computer Skills:** Familiarity with using computers and handling software for data entry is important for maintaining accurate records.- **Positive Attitude:** A friendly and positive demeanor will help in creating a pleasant experience for customers during their interactions.- **Willingness to Learn:** As a fresher, you should be eager to learn and develop your skills in sales and customer service.
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Hiring Freshers || BPO Telecaller

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are seeking a dedicated BPO Telecaller to join our team in Kanpur, India. This full-time position is suitable for candidates with 0 to 2 years of experience. A minimum education requirement is passing the 12th grade. The position allows you to work from home while making valuable contributions to our client services.As a BPO Telecaller, your key responsibilities will include:- **Customer Outreach:** Contacting potential and existing customers through phone calls to discuss products or services, ensuring a welcoming and professional interaction.- **Information Collection:** Gathering and recording valuable information from calls to update customer databases and improve service delivery.- **Issue Resolution:** Addressing customer inquiries and concerns effectively, providing accurate information or solutions to enhance customer satisfaction.- **Sales Support:** Promoting and selling products or services over the phone, following up on leads and encouraging clients to make purchases.To succeed in this role, you need strong communication skills in English and Hindi, the ability to listen attentively and respond appropriately, and a positive attitude. Familiarity with basic computer applications and a stable internet connection are essential to manage calls efficiently. A self-motivated and disciplined approach will help you thrive in a work-from-home environment, ensuring productivity and meeting performance targets.
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Openings For International BPO Executive || Freshers & Experienced

Diverse Line Impex Pvt. Ltd.

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Outbound Calling BPO Operations International BPO BPO Sales Good Communication Skills Call Center
- Make outbound calls to potential customers: Reach out to potential customers in international markets through phone calls to promote products or services.- Communicate product information and answer customer queries: Provide detailed information about products and services offered by the company and address any questions or concerns the customer may have.- Generate leads and set up appointments: Identify and qualify potential leads for the sales team, and schedule appointments for further discussion or demonstration of products.- Maintain call records and update customer information: Keep detailed records of all calls made, including customer interactions and feedback, and ensure customer details are up to date in the database.Required Skills and Expectations:- Excellent communication skills: Ability to clearly and effectively communicate over the phone with international customers.- Strong sales skills: Experience or aptitude for sales, with the ability to pitch products and close deals.- Good listening skills: Ability to attentively listen to customer queries and address them effectively.- Basic computer skills: Proficiency in using computer applications for maintaining call records and updating customer information.- Willingness to work in a target-driven environment: Ability to work towards set targets for lead generation and appointment setting.
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BPO Telecaller Jobs For Freshers - Kanpur

Tomar Fabricator Durgesh and Eng Works

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kanpur
Marketing Outbound Calling Sales Process Domestic BPO b2b Marketing Voice Process Cross Selling Call Center BPO Sales BPO Non Voice Inbound Calling Customer Support Telesales Customer Care
Need for freshers boys and girls . communication skills are better High school inter passed students and house wife freshers and experienced candidates are kanpur local vacancy Adress kanpr sen pachim para
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Customer Care Executive (Freshers) Kanpur

Sine fine Infotech Pvt Ltd

  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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Customer Care Executive || Freshers & Experienced

Sine fine Infotech

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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12th Pass Freshers For Telecaller

MS CPL India

Voice Process Outbound Calling Domestic BPO Inbound
Job Title: TellecallerJob Summary:We are looking for a Customer Care Executive to handle customer queries, provide information about products/services, and ensure customer satisfaction through professional communication. Responsibilities: Handle inbound and outbound calls/messages.Resolve customer queries and complaints effectively.Provide accurate information about products and services.Maintain records of customer interactions.Escalate complex issues to the concerned department when required. Requirements: Good communication skills (verbal & written).Basic computer knowledge.Ability to handle customer concerns with patience and professionalism.Qualification: 12th pass / Graduate (preferred).Freshers and experienced candidates both can apply.
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Telesales Executive Jobs For Freshers - Kanpur

Busy Pvt. Ltd

  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Kanpur
Outbound Calling Marketing Domestic BPO
Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
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Jobs by Popular Location

Interview For Verification Executive || Higher Secondary - Freshers

Wavetex India

Good Communication Skills Domestic BPO BPO Voice BPO Sales Hindi BPO Sales Call Call Center Smart Card Credit Card Reconciliation Credit Card Domain Insurance Verification
Hiring for 100 KYC Executive Jobs in Patna, Kolkata, Lucknow, Kanpur, Jaipur, Jaisalmer, Ludhiana, Agra, Meerut, Aurangabad, Jhansi, Ranchi, Dhanbad, Aligarh, Indore, Raipur, Chhattisgarh, Dehradun, Nasik - Pune Road, Nashik, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Domestic BPO, BPO Voice, BPO Sales, Hindi BPO, Sales Call, Call Center, Smart Card, Credit Card Reconciliation, Credit Card Domain, Insurance Verification etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.
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Hiring For B.A Freshers - BPO Executive

Career Routes

  • Fresher
  • 2.0 Lac/Yr
  • Lucknow Road Kanpur
BPO BPO Sales
Job Openings for 3 BPO Telecaller Jobs for Freshers in Lucknow Road, Kanpur, having Educational qualification of : B.A with Good knowledge in BPO, BPO Sales etc.
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Freshers For International Customer Support Executive - Kanpur

Shiv Solution BPO

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Krishna Nagar Kanpur
Good Communication Skills International Customer Care Executive
Job Title: Customer Support Executive (CSE) International BPO (Night Shift)Location: [Krishna Nagar Kanpur]Job Type: Full-Time (Night Shift)Working Days: 5 Days a Week (Fixed Weekends Off )Interview Mode-: walk in InterviewJob Description:We are hiring enthusiastic and dedicated individuals for an International BPO process. If you have good communication skills and are comfortable working night shifts, this is a great opportunity to grow your career with a dynamic and supportive team.Key Responsibilities:Maintain professionalism and quality in every interaction.OPENINGS - 100 Requirements:Good communication skills in English.Willingness to work night shifts only.Freshers and experienced candidates are welcome.Male and Female candidates can apply.Salary & Benefits:Salary Range: 10,000 25,000 (based on experience and performance).Attractive weekly and monthly incentives.One side cab provided for female employees.5 working days per week.Please get in touch if we can do longer hiring partnership.Thanks & RegardsShiv Solution BPO Krishna Nagar, KANPUR Contact-8960522273
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Openings For Telecaller || Freshers & Experienced

Esky land infra ventures private limited

Microsoft Excel Motivating Skill Voice Process Outbound Calling Marketing Communication Presentation Skills Convincing Power BPO Sales Cold Calling Negotiation Skills Outbound Sales BPO Call Center Computer Skills Voice Support Calling Telemarketing Tele Marketing Typing Skills
We a candidate who has a fluent in communication and have sense to communicate with client. Who has patience and present of mind with discipline and understanding the situation. Who can manage clients queries and satisfies them.
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Urgent Requirement For Telecaller (Female Candidates Only)

Garg Consultancy Services

Microsoft Excel Outbound Calling Motivating Skill Domestic BPO Marketing Communication Voice Process Inbound Cold Calling Presentation Skills
Need good and experienced Telecaller *Requirement*-----------------------------Profile - Telecaller Qualification-12th and Graduation Salary - 10k to 15k------------------------------------*Location*--------------------------Vikas Nagar Jankipuram ----------------------------Experience - 6Month *(must have good communication skills)*-------------------------------------WhatsApp your CV to apply 8933885000
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Interview For Telecaller || B.A/B.Com - Freshers

Siyaram Financial Services

Marketing Communication BPO Sales Calling
calling for funds . fixed salary + attractive incentive
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Telesales Executive - Full Time - Freshers

Vande Bharat Services

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO KPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales Communication Skills
Tele caller Sales Executive is responsible for reaching out to prospective and existing customers via phone calls to sell products, promote services, and enhance customer relationships. This role requires excellent communication skills, a persuasive demeanor, and the ability to work in a fast-paced environment to meet sales targets.
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Call Center Agent

Global Tech Teleservices

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales Communication Skills BPO Non Voice KPO
Hiring for 100 Telecaller Jobs in Mumbai,Jammu Road, Pathankot,Pune,rajasthan,Patna,Maharashtra Nagar, Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Marketing,Outbound Calling,Marketing Communication,Online Sales,Lead Generation,Interpersonal Skills,Domestic BPO,Voice Process,Inbound,Inside Sales,Negotiation Skills,Convincing Power,Cold Calling,B2B Sales,Outbound Sales,BPO Sales,English Language,Inbound Calls,Domestic Calling,Inbound Sales,Calling,Tele Marketing,Basic Computer Skills,BPO,Sales,Telesales,Tele Sales,Communication Skills,BPO Non Voice,KPO etc.
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Calling Executive

Aniket BPO

Voice Process Outbound Calling BPO Call Center
10th and 12th fresher can be applied and pemenat method dely weekly and monthly
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Tele Calling (Full Time)

Co Commerc

Marketing Communication Outbound Calling Motivating Skill Microsoft Excel Presentation Skills Voice Process KPO International BPO Negotiation Skills Domestic BPO Phone Banking Inbound BPO Sales Telemarketing Outbound Sales
Job Openings for 42 Tele Calling Jobs for Freshers in Gwalior,Bilaspur, Chhattisgarh,Ranchi,Nagpur,Kanpur,Jaipur,Bikaner,Jabalpur,Sirsa,Fatehpur, having Educational qualification of : B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, M.A, M.Com with Good knowledge in Marketing Communication,Outbound Calling,Motivating Skill,Microsoft Excel,Presentation Skills,Voice Process,KPO,International BPO,Negotiation Skills,Domestic BPO,Phone Banking,Inbound,BPO Sales,Telemarketing,Outbound Sales etc.
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Opening For Tellecaller

unit security services and academy private limited

Domestic BPO
costumer inquiry short and new site create
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International Telecaller - Full Time - Freshers

Diverse Line Impex Pvt. Ltd.

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Outbound Calling International BPO International Voice Voice Process International Voice Process Good Communication Skills Call Center BPO Call Center Customer Care
Job Openings for 10 International Voice Process Executive Jobs for Freshers in Kanpur, having Educational qualification of : Secondary School, Other Bachelor Degree with Good knowledge in Outbound Calling, International BPO, International Voice, Voice Process, International Voice Process, Good Communication Skills, Call Center, BPO Call Center etc.Roles and Responsibilities:Job Profile : International Outbound Calling (US Shift)Candidate needs to make outbound calls.Shift Timings : 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in a U.S. Diabetic campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827
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Secondary School Freshers For International Sales Executive

Diverse Line Impex Pvt. Ltd.

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kanpur
Good Knowledge in Outbound Calling International BPO International Voice Process Good Communication Skills Call Center BPO Call Center Online Sales Customer Care Executive
We are looking for 20 International Sales Executive Posts in Kanpur, with deep knowledge in Good knowledge in Outbound Calling, International BPO, International Voice Process, Good Communication Skills, Call Center, BPO Call Center, Online Sales, Customer Care Executive and Required Educational Qualification is : Secondary School, Other Bachelor Degree Roles and Responsibilities:Job Profile: International Telecalling Executive (US Shift)Candidate needs to make outbound calls.Shift Timings: 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in an Outbound Sales U.S. campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827
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International Sales Executive

Diverse Line Impex Pvt. Ltd.

  • 0 - 2 yrs
  • Kanpur
International Sales Fluent English Communication Outbound Calling International BPO Voice Process US Diabetic Survey US Debt Survey Strong Interpersonal Skills Sales Online Sales
Job descriptionPosition: International Sales Executive - International Process (US Shift)Roles and Responsibilities:We are seeking enthusiastic candidates to join our outbound calling teams for two key campaigns:* US Diabetic Survey Campaign* US Debt ConsolidationKey Responsibilities:Make outbound calls to potential customers.Engage in meaningful conversations and provide detailed information based on campaign requirements.Achieve targets and maintain high call quality standards.Shift Timings:Diabetic Survey Campaign: 08:30 PM to 05:30 AM (IST)US Debt Consolidation Campaign: 09:00 PM to 06:00 AM (IST)Desired Candidate Profile:We welcome both freshers and experienced candidates for the following campaigns:US Debt Consolidation :Experience: Minimum 1.5 years in outbound calling within the US Loan industry.Freshers are also encouraged to apply, as comprehensive training will be provided.US Diabetic Survey Campaign:Experience: Minimum 1 year in conducting outbound surveys related to diabetes or healthcare.Freshers are welcome to apply, with relevant training offered.Essential Skills:Fluent English communication skills (both verbal and written) to effectively interact with customers.Strong interpersonal skills and the ability to engage with customers professionally.Goal-oriented with a proactive attitude and the ability to thrive in a target-driven environment.Perks and Benefits:Competitive Salary: Offered in line with industry standards.Attractive Incentives: Performance-based incentives to reward hard work.Professional Growth: Opportunities for career advancement and personal development.Corporate Environment: A dynamic, professional work culture with a focus on teamwork and results.Cab Facility: Available on selected routes.Meals & Refreshments: Provided during shifts to ensure employee comfort.*Speak with the employer* +91 8576965827
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Telesales Executive ( Work From Home )

Global Tech Teleservices

Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales Communication Skills BPO Non Voice KPO
Hiring for 100 Tele Sales Executive Jobs in Mumbai,Jammu Road, Pathankot,Pune,rajasthan,Patna,Maharashtra Nagar, Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Marketing,Outbound Calling,Marketing Communication,Online Sales,Lead Generation,Interpersonal Skills,Domestic BPO,Voice Process,Inbound,Inside Sales,Negotiation Skills,Convincing Power,Cold Calling,B2B Sales,Outbound Sales,BPO Sales,English Language,Inbound Calls,Domestic Calling,Inbound Sales,Calling,Tele Marketing,Basic Computer Skills,BPO,Sales,Telesales,Tele Sales,Communication Skills,BPO Non Voice,KPO etc.
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Telecaller ( Work From Home )

Global Tech Teleservices

Domestic BPO Telecaller
Telecaller ( Only work from home. )0 Joining Fees
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Telecaller

Vande Bharat Services

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process KPO Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills Telesales BPO Tele Sales
Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.
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Telesales Executive - Full Time - Freshers

MS CPL India

Outbound Calling Voice Process Inbound Domestic BPO
Job Openings for 20 Telesales Executive Jobs for Freshers in Kanpur, Lucknow, Agra, Meerut, Bareilly, Aligarh, Saharanpur, Gorakhpur, Patna, Bhagalpur, having Educational qualification of : 12th Pass with Good knowledge in Outbound Calling, Voice Process, Inbound, Domestic BPO etc.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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12th Pass Freshers For Chat Support Executive

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to join our team in Kanpur, India. This is a full-time work-from-home position suitable for candidates with zero to two years of experience. The ideal candidate should have completed at least their 12th grade.As a Chat Support Executive, you will be the first point of contact for our customers via chat. Your main goal will be to assist them with their inquiries and provide solutions in a timely manner.Key Responsibilities:- **Customer Assistance**: Respond to incoming chat inquiries promptly, ensuring customer satisfaction by providing accurate information and solutions.- **Problem Resolution**: Identify customer issues and troubleshoot effectively, guiding them through the steps to resolve their concerns.- **Documentation**: Maintain records of customer interactions and inquiries, ensuring that all information is updated and accurate for future reference.- **Team Collaboration**: Work closely with your team and other departments to ensure that customer issues are resolved efficiently and to share insights on common queries.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to effectively engage with customers. Basic computer skills and familiarity with chat support software are essential. A calm and patient demeanor is important for managing customer concerns, along with a strong commitment to providing excellent service. Flexibility and adaptability to work in a fast-paced environment will contribute to your success in this role.
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Customer Care Executive Fresher

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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