Billing Executive Graduate Experience Jobs in Guwahati

- Prepare and generate accurate sales invoices for distributors, retailers, and institutional clients.- Ensure correct application of pricing, discounts, schemes, and tax structures as per company policies.- Create and manage e-way bills for dispatches in compliance with statutory requirements.- Coordinate with the sales, warehouse, and logistics teams to ensure timely billing for dispatch-ready orders.- Verify order details, stock availability, and customer information before processing invoices.- Maintain organized records of invoices, delivery challans, credit/debit notes, and supporting documents.- Ensure proper filing for audits, compliance checks, and financial reconciliations.- Ensure adherence to GST rules, tax codes, and other statutory requirements during invoice generation.- Assist in preparing documentation for internal and external audits.- Prepare daily, weekly, and monthly billing reports for management review.- Track and report billing discrepancies, pending invoices, and completed dispatches.- Coordinate with the accounts team for payment follow-ups and reconciliation of outstanding invoices.- Support in identifying overdue payments and assist in maintaining healthy accounts receivable.- Address billing-related queries from customers, distributors, and internal teams promptly.- Provide corrected invoices or credit/debit notes where required.- Verify all invoice entries related to product codes, quantities, rates, and schemes to ensure error-free billing.- Conduct periodic checks to minimize discrepancies between billed and dispatched quantities.- Collaborate with sales, accounts, warehouse, and logistics departments to ensure smooth order-to-cash processes.- Support sales teams by providing invoice copies, rate sheets, and billing history when required.

- Must have good and proper knowledge on Advance Excel.- Data Entry & Record Keeping with advance excel & presentation, handling emails, documents customer handling.- Should be proficient with computer skills, good looking.

- Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person, providing detailed information about pesticide products and their applications.- Assist customers with placing orders for pesticide products, ensuring the correct quantities and specifications are selected.- Provide clear and accurate information about the company's product offerings, including different pesticide types, their usage, and potential environmental impact.- Investigate customer complaints related to product quality, effectiveness, or safety, and provide timely solutions.- Maintain accurate and up-to-date customer records, including purchase history, communication logs, and complaint resolutions.- Guide customers in understanding the proper safety precautions for handling pesticide chemicals, including personal protective equipment (PPE) and emergency procedures.- Collect and analyze customer feedback regarding product satisfaction and service quality to identify areas for improvement.- Work closely with the sales, logistics, and technical teams to ensure a smooth customer experience from order placement to delivery.- Participate in regular training sessions to stay current on product updates, industry standards, and customer service best practices.- Identify opportunities to upsell or cross-sell related products to customers, such as complementary pesticides or safety equipment.- Process product returns or exchanges in accordance with company policies, ensuring customer satisfaction while adhering to safety and regulatory guidelines.- Build strong relationships with customers by providing personalized and proactive support.- Prepare daily, weekly, or monthly reports on customer inquiries, complaints, and resolutions, tracking performance metrics.- Handle urgent customer situations such as product misuse, chemical spills, or safety violations with urgency and professionalism.

Reconciling sub-ledger to general ledger account balances.Preparing financial statements.Assessing internal controls, including risk assessments and reviews of risk areas.Performing monthly balance sheet, income statement and changes in financial position/budget variance analyses