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Baggage Service Agent Job Vacancies in Patna

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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent in Patna, India. This entry-level position is perfect for individuals with a passion for customer service and a desire to work in the dynamic environment of an airport.Key Responsibilities:- **Customer Assistance**: Greet and assist passengers at various stages of their travel, ensuring a friendly and helpful atmosphere.- **Check-in Services**: Help passengers with check-in procedures, including ticket verification and baggage handling, ensuring a smooth boarding experience.- **Flight Information**: Provide accurate flight information to passengers, including updates on delays, departures, and arrivals, ensuring they are well-informed.- **Handling Complaints**: Address passenger queries or complaints with professionalism, aiming to resolve issues quickly and efficiently.- **Coordination with Team**: Collaborate with other airport staff to ensure streamlined operations within the terminal, enhancing overall efficiency.Required Skills:Candidates must have a minimum of a 12th-grade education and should have strong communication skills in English and Hindi. Good interpersonal skills are essential for building rapport with travelers. Attention to detail and the ability to work well under pressure is crucial in this fast-paced environment. Expectations:We expect candidates to be punctual and dependable, showing a strong commitment to providing excellent service. Flexibility in working hours is necessary as airport operations run 24/7. If you are eager to learn and grow in the aviation sector, we encourage you to apply.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking a dedicated Airport Terminal Services Agent in Patna, India. This role is ideal for individuals looking to start their career in the aviation industry, requiring minimal experience and a passion for customer service.As an Airport Terminal Services Agent, your responsibilities will include:- **Customer Assistance**: You will greet and assist passengers with check-in, baggage handling, and provide information about flights and airport services. Your friendly demeanor will help ensure a positive travel experience.- **Check-In Process**: You will manage the check-in counter, processing passengers tickets and luggage efficiently while adhering to safety and security policies.- **Problem Solving**: If issues arise, such as flight delays or cancellations, you will communicate effectively with passengers, offering solutions and alternatives to ensure customer satisfaction.- **Collaboration**: You will work closely with airline staff, security, and other airport services to maintain smooth operations and assist with any emergencies or special requests.To succeed in this role, you should have strong communication skills and be comfortable interacting with diverse groups of people. A good understanding of customer service principles is essential. You must be detail-oriented, able to follow procedures, and maintain a calm demeanor under pressure. Being reliable and punctual is crucial, as the airport environment can be busy and fast-paced. A 10th-grade education is required, and you should be ready to work full-time from the office.
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HR Security Communication Skills Baggage Service Agent Check in Agent Ticketing Assistance
Job Openings for 50 Passenger Service Executive Jobs for Freshers in Kolkata, Patna, JHARKHAND, Siliguri, Asansol, Darjeeling, Bhubaneswar, Ranchi, MURSIABAAD, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in HR Security, Communication Skills, Baggage Service Agent, Check In Agent, Ticketing Assistance etc.IF YOU HAVE ANY QUERIES CONTACT THIS NO (9330374107)
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Ramp Service Agent Ground Operation Airport Ground Staff Baggage Service Agent
We are looking for 18 Ramp Service Agent Posts in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Bankura,Purba Medinipur,Paschim Medinipur,Darjeeling,Siliguri,Patna, with deep knowledge in Ramp Service Agent,Ground Operation,Airport Ground Staff,Baggage Service Agent and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree Contact - 9123096014
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Airport Ground Staff Baggage Service Agent
Duties and responsibilitiesBaggage claim resolutionCreate reports: File reports for lost, delayed, or damaged baggage using airline software and tracking systems.Track baggage: Use tracking software to locate missing bags and coordinate their retrieval and delivery.Communicate with passengers: Keep passengers informed of the status of their luggage and provide reassurance throughout the process.Process claims: Manage and resolve compensation claims for damaged or lost baggage, adhering to airline policies and international regulations. Administrative and coordinationDocumentation: Prepare and process the necessary paperwork and documentation related to baggage incidents.Coordination: Communicate and coordinate with other airport departments, including ramp agents and passenger service agents, to ensure efficient baggage handling and delivery.System operation: Operate computerized baggage management systems, including the use of handheld scanners.Incident reporting: Escalate baggage incidents to supervisors or security personnel when necessary. Customer serviceAssist passengers: Greet and assist passengers at the baggage claim counter, addressing their concerns and answering questions.Complaint handling: Handle customer complaints with diplomacy and provide effective, timely resolutions.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Baggage Handling Lost and Found Procedures Safety Regulations Passenger Assistance Gate Operations Aircraft Marshalling Security Procedures Time Management Flight Check-in Baggage Claim Communication Skills Conflict Resolution Emergency Response Problem Solving Teamwork Customer Service Computer Skills Boarding Procedures Multitasking Attention to Detail
As an Airport Terminal Services Agent, you will be responsible for various tasks related to passenger services at the airport terminal. Your key responsibilities will include baggage handling, ensuring lost and found procedures are followed, adhering to safety regulations, providing assistance to passengers, assisting with gate operations, and marshalling aircraft. You will also be in charge of security procedures, managing flight check-ins, handling baggage claims, and communicating effectively with passengers and colleagues. Additionally, you will be required to resolve conflicts, respond to emergencies, solve problems efficiently, work well in a team, provide excellent customer service, demonstrate good computer skills, follow boarding procedures, multitask effectively, pay attention to detail, and manage your time efficiently. No previous experience is required for this role, but a minimum education of 10th pass is necessary. This is a full-time position based in Patna, where you will be working from the office.
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