Back Office Incharge Job Vacancies in Howrah

- Manage branch operations: As a Branch Officer, you will be responsible for overseeing the day-to-day operations of the branch, ensuring that everything runs smoothly and efficiently.- Handle customer inquiries: You will be the point of contact for customer inquiries and concerns, providing excellent customer service and resolving issues in a timely manner.- Maintain branch records: Keeping accurate records of transactions, customer information, and other important data is essential to ensure proper documentation and compliance with company policies.- Assist with administrative tasks: Supporting the branch manager with various administrative tasks such as scheduling appointments, preparing reports, and managing office supplies.- Collaborate with team members: Working closely with other branch staff to achieve common goals, communicate effectively, and contribute to a positive work environment.Skills and Expectations:- Strong communication skills: Ability to effectively communicate with customers and team members.- Attention to detail: Being meticulous in maintaining records and handling transactions accurately.- Organizational skills: Ability to multitask and prioritize tasks to ensure smooth branch operations.- Problem-solving abilities: Being able to address customer concerns and resolve issues efficiently.- Team player: Collaborating with colleagues and supporting one another to achieve branch goals.

Job description:Job description:Process transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutions.Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products.Manage relationships with mapped customers to increase the depth of existing relationships.Achieve sales targets as assigned by the organization on a monthly basis.Comply with KYC/SEBI rules, regulations, and legislation governing the bank.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).Process transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutions.Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products.Manage relationships with mapped customers to increase the depth of existing relationships.Achieve sales targets as assigned by the organization on a monthly basis.Comply with KYC/SEBI rules, regulations, and legislation governing the bank.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).